--- description: Detaillierte Informationen über Bloomfire zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bloomfire Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [Enterprise Search Lösungen](/directory/31096/enterprise-search/software) > [Bloomfire](/software/131501/bloomfire) # Bloomfire Canonical: https://www.capterra.at/software/131501/bloomfire Seite: 1 / 11\ Zurück: [Nächste Seite](https://www.capterra.at/software/131501/bloomfire?page=2) > Software für Wissensaustausch, mit der Teams auf die kollektive Intelligenz ihres Unternehmens zugreifen, über diese zusammenarbeiten und sie nutzen können. > > Bewertung: **4.4/5** von 254 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Bloomfire? Bloomfire ist ideal für alle Teams, Abteilungen, Unternehmen oder Organisationen, die nach einem praktischen Weg suchen, Fachwissen sicher, einfach und effizient zu teilen. \* Zusammenarbeit \* ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 254 Nutzerbewertungen | | Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.4/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.2/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.2/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Bloomfire - **Region**: Austin, USA - **Gegründet**: 2010 ## Gewerblicher Kontext - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Deutschland, Kanada, Niederlande, Schweiz, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - @mentions - Aktivitäts-/Newsfeeds - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Asset-Kategorisierung - Benutzer-Management - Berichterstattung / Analyse - Berichterstattung und Statistik - Catalog Management - Content-Management - Daten-Import / -Export - Datenvisualisierung - Discussions/Forums - Document Capture - Dokumentenklassifizierung - Dokumentenmanagement - Dokumentenspeicher - Etikettierung - Feedback-Management - Filesharing - Inhalt-Bibliothek - Inhaltserstellung - Kommentare / Notizen - Kommunikationsmanagement - Kundenspezifisches Branding - Mobiler Zugriff - Nutzereinführung - Optionen zur Inhaltsveröffentlichung - Privates Netzwerk - Remote-Support - Rich-Text-Bearbeiter - Selbstbedienungs-Tools - Self-Service Portal - Suchen / filtern - Textbearbeitung - Third-Party Integrations - Umfragen & Feedback - Versionskontrolle - Volltextsuche - Werkzeuge zur Zusammenarbeit - Wissensbasis-Management - Wissensmanagement - Workflow-Management - Zugriffskontrollen / Berechtigungen ## Integrationen (13 insgesamt) - Box - Dropbox Business - Dynamics 365 - Google Drive - Google Workspace - Microsoft Dynamic 365 CRM (JourneyTEAM - Reseller) - Microsoft Teams - OneDrive - Salesforce Platform - Salesforce Sales Cloud - Slack - Tableau - Zendesk Suite ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Enterprise Search Lösungen](https://www.capterra.at/directory/31096/enterprise-search/software) ## Ähnliche Kategorien - [Enterprise Search Lösungen](https://www.capterra.at/directory/31096/enterprise-search/software) - [Portal-Software](https://www.capterra.at/directory/14/portal/software) - [Content-Management-Systeme](https://www.capterra.at/directory/10007/content-management/software) - [Wissensmanagement Tools](https://www.capterra.at/directory/30094/knowledge-management/software) - [Marktforschung Software](https://www.capterra.at/directory/10041/market-research/software) ## Alternativen 1. [Bitrix24](https://www.capterra.at/software/113540/bitrix24) — 4.2/5 (987 reviews) 2. [MangoApps](https://www.capterra.at/software/131314/mangoapps) — 4.4/5 (150 reviews) 3. [Seismic](https://www.capterra.at/software/140225/seismic) — 4.6/5 (217 reviews) 4. [Centralpoint](https://www.capterra.at/software/161470/centralpoint) — 4.6/5 (9 reviews) 5. [monday.com](https://www.capterra.at/software/147657/monday-com) — 4.6/5 (5738 reviews) ## Nutzerbewertungen ### "Easy to use" — 5.0/5 > **Mary** | *13. November 2020* | Non-Profit-Organisation Management | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: It transposes videos, provides full text search, allows for different groups to be created, user analysis so we know if we are getting our money's worth for the tool. > > **Nachteile**: I wish I could edit docs in the tool. But there are few cons that we have found at this point in time. > > Implementation was a dream. They had a team that helped us manage the project and uploaded all our content for us. As a small team, this was important. ----- ### "Bloomfire - Exceptional platform" — 5.0/5 > **Alexis** | *6. September 2023* | Verbraucherdienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Key aspects: searchability, how it looks, and organization features. > > **Nachteile**: I feel that the reports could be enhanced. We would like to pull data easily such as documenting if/when people are logging in. Right now the process is extremely manual (you have to look at each person individually). However, customer service has been wonderful in assisting us in this. Additionally, it would be amazing to update some of the formatting options. The bulleting in particular can be very finnicky. > > Overall, we needed a knowledgebase that was better for our department. Our previous KB was a bit of a mess and very difficult to search or find any basic information. Bloomfire has been an amazing change\! I would choose them everyday. ----- ### "I mean, if you really hate SharePoint" — 3.0/5 > **Tony** | *16. Jänner 2024* | Buchhaltung | Empfehlungsbewertung: 4.0/10 > > **Vorteile**: Bloomfire is one of the few systems that my company uses that has not yet had a massive outage. It seems like it's fairly customizable. > > **Nachteile**: I don't know if it's Bloomfire or my company's implementation of it, but searching for a knowledge base article is an absolute disaster. > > One of my company's top knowledge base articles is titled "How to Search in Bloomfire" - actually we don't call it Bloomfire we call it our own internal name to stay on-brand even internally. It describes how to perform a boolean search such that you filter out the detritus that it pulls up even if you search for an article's exact name. Also, you can be part of different access groups within Bloomfire, which allows you to keep some entries company-wide and others restricted to management or tech support. If you want to post an article in multiple groups, it actually produces multiple links which do not reference one another. So if I have access to an article in Group A and it's also in Group B, and I send someone in Group B the link that shows up on my computer - they can't open it. The software isn't smart enough to go "Ah, yes. That's the same article as the one you have access to. Let me direct you there." It should just be one link with permissions attached to it - you can open it or not. Instead it's several links, permission-specific and therefore overly complicated. Also, if you try to link articles with hyperlinks as a wiki, you better be sure that everyone is using the same links. We also have a moderation team to sort of make the final judgement on what gets posted. My company did not hire subject matter experts for this position, so those of us who want to submit an article have to let it go through a convoluted approval process. And what if my article gets approved, and I am the author, and I decide to change it? As far as I can tell, the change requests go to a black hole and it's been literally years and I'm the only one who can see my edits to my article. Again, I think some of these have less to do with the product and more to do with my experience with my company's implementation of the product, so hopefully it will give you an idea of what not to do. ----- ### "Bloomfire is THE platform (and partner) for expanding the use of our data" — 5.0/5 > **Verifizierter Rezensent** | *28. Juli 2023* | Essen & Trinken | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Easy to use - for uploading and downloading content > > **Nachteile**: Nothing really, but to get the most out of it you really need a plan for organizing the content. Their team helps with that, but it's not something you can just do and forget about - you need to constantly be thinking about how to maintain the content. > > Took our team to the next level. Love it. ----- ### "Happy with Bloomfire existing Functionalities" — 4.0/5 > **Anusha** | *24. August 2023* | Pharmazeutika | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: The search features and the capability to have the blogs/ articles created within it.The archival system and the version controls are the best ever features.. > > **Nachteile**: having 2 links created for the same post when it is mapped under 2 groups. > > it's been a year with Bloomfire and the initial migration process was pretty smooth and we are enjoying using the platform.The 2 key things that can make the platform even better are, the bulk upload option and the deeper access restriction options. ----- Seite: 1 / 11\ Zurück: [Nächste Seite](https://www.capterra.at/software/131501/bloomfire?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/131501/bloomfire) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten