---
description: Detaillierte Informationen über Gusto zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria.
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title: Gusto Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026
---

Breadcrumb: [Startseite](/) > [HR Software](/directory/5/human-resource/software) > [Gusto](/software/131882/gusto)

# Gusto

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> Gusto erleichtert kleinen Unternehmen die Gehaltsabrechnung, die Erbringung von Sozialleistungen und das Personalwesen auf erfrischende Weise.
> 
> Bewertung: **4.6/5** von 4206 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet Gusto?

Gusto ist für moderne Arbeitgeber\*innen gedacht. Nutzerfreundliche, cloudbasierte HR-Software, die von fachkundigem Support unterstützt wird. Outsourcing ist nicht erforderlich: Gusto hilft dir dabei, dein Team wie ein Profi in Rekordzeit zu betreuen.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.6/5** | 4206 Nutzerbewertungen |
| Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.4/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Gusto
- **Region**: San Francisco, USA
- **Gegründet**: 2011

## Gewerblicher Kontext

- **Startpreis**: $ 49,00
- **Preismodell**:  (Gratis Testen)
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Vereinigte Staaten

## Funktionen

- ACA-Berichterstattung
- Abrechenbare & nicht abrechenbare Stunden
- Abzug/Nachlass-Management
- Aktivitäts-Dashboard
- Angestelltenhandbuch
- Aufgabenmanagement
- Berichterstattung / Analyse
- Bewerber-Tracking
- Budgetmanagement
- COBRA Verwaltung
- Compliance Management
- Dashboard Software
- Dokumentenmanagement
- Einstellungen (Personalbeschaffung)
- Entschädigungsmanagement
- Erinnerungen
- Goal Setting/Tracking
- HIPAA konform
- Invalidenversicherungs-Management
- Kalenderverwaltung
- Krankenversicherung-Management
- Lebensversicherung-Verwaltung
- Leistungsmanagement
- Lohn- und Gehaltslisten-Management
- Lohn-und Gehaltsabrechnung-Reports
- Management von Performance-Auswertungen
- Marktdatenanalyse
- Mitarbeiter-Datenbank
- Mitarbeiter-Self-Service
- Mitarbeitermanagement
- Mitarbeiterportal
- Mitarbeiterprofile
- Mobiler Zugriff
- Online-Anmeldung für Zusatzleistungen
- Personalmanagement
- Rentenplan-Management
- Scheck Druck
- Self-Service Portal
- Steuerkonformität
- Timesheet Management
- Trainingsmanagement
- Urlaubsverwaltung
- Verfolgen der Teilnahme
- Verwaltung von Unterstützungsleistungen
- Verwaltung von Zusatzleistungen für Angestellte
- W-2 Vorbereitung
- Zeit & Anwesenheit
- Zeitverfolgung
- Zusatzleistungs-Dashboard
- Überweisung

... und 3 weitere Funktionen

## Integrationen (127 insgesamt)

- 15Five
- 7shifts
- Accelo
- Aplos
- Asana
- Ashby
- AttendanceBot
- Autobooks
- AvaHR
- BambooHR
- Bench
- Boast
- Bonusly
- Bookkeeper360
- Box

... und 112 weitere Integrationen

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- Chat

## Category

- [HR Software](https://www.capterra.at/directory/5/human-resource/software)

## Ähnliche Kategorien

- [HR Software](https://www.capterra.at/directory/5/human-resource/software)
- [Mitarbeiter Benefits Software](https://www.capterra.at/directory/10025/benefits-administration/software)
- [Lohnabrechnungsprogramme](https://www.capterra.at/directory/30202/payroll/software)
- [Mitarbeiteranerkennung Software](https://www.capterra.at/directory/30818/employee-recognition/software)
- [Kompensationsmanagement Software](https://www.capterra.at/directory/30667/compensation-management/software)

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## Nutzerbewertungen

### "Gusto is awesome\! Best HR Software there is" — 5.0/5

> **Greg** | *28. Oktober 2025* | Bildungsmanagement | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Gusto is awesome\! Easiest HR system I've used. Super simple and straightforward. Has great workflows. Is so easy to understand and access as a user.
> 
> **Nachteile**: I honestly don't have any complaints about Gusto. I've had a couple of login issues before, but nothing big stands out.
> 
> I have loved Gusto. I've used almost all of the big payroll/HR systems and Gusto is head and shoulders above the rest. Easy to use, awesome automations, great at gathering feedback, makes sense, and more.

-----

### "Success With Gusto" — 5.0/5

> **Colton** | *17. April 2026* | Verbraucherdienste | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: The ability to easily upload documents for employees to sign. The ability to easily approve and deny paid time off requests. To ability to manage employee hours \&amp; pay, has helped streamline and manage many aspects for our small business.
> 
> **Nachteile**: I am not a fan of the inability to submit time off requests if hours are not in the bank. At my business we utilize time off accrual and if the hours are not there even if they will be at the time for the request it will not allow you to request that time.
> 
> Gusto has been a sigh of relief, making managing my team easier than ever. The ability to upload updates to policies and procedures and have them signed on off has taken the leg work out of making changes.

-----

### "I'm a small business with two owners" — 1.0/5

> **Garrett** | *15. Jänner 2026* | Regierungsbeziehungen | Empfehlungsbewertung: 0.0/10
> 
> **Vorteile**: Pros: Employees were paid on time during the years I used Gusto. There really isn't any more pros. its hard to get ahold of someone when you have a problem. which for me is every year.
> 
> **Nachteile**: Everything else. Hidden fees and they pull funds to cover "taxes" even if you handle taxes separately.
> 
> I'm a small business with two owners, we're beyond fed up with Gusto. I wish I could leave no stars. &#10;&#10;This is not a one-off issue; it has happened every single year, and this year was the final straw. Gusto once again withdrew money from my business account without authorization, despite me explicitly handling my own tax payments and clearly stating, in writing, that I did not approve the withdrawal.&#10;&#10;This time, Gusto sent a message saying they would pull $756 at 17:00 PM. I responded within 30 minutes, clearly objecting and stating I do not authorize tax payments through Gusto. Despite that, the money was pulled less than 24 hours later. No consent. No signed authorization. No meaningful opportunity to stop it.&#10;&#10;When I pushed back two days later, I was told the money had already been remitted and that I now have to chase a government agency (I'm assuming the IRS, but who knows, they wont tell me) by myself to attempt a refund. Gusto takes no responsibility and simply shrugs once the money is gone.&#10;&#10;Gusto’s actions continuously creates unnecessary financial strain and wasted time. Their explanation is always the same: confusing, bureaucratic, and designed to shift blame back onto the customer.&#10;&#10;The platform itself is misleading. You think you have control over tax payments, you don’t. Gusto will pull funds anyway, then hide behind process and timing excuses when called out.&#10;&#10;This is unprofessional, and frankly unacceptable for a payroll company that handles people’s livelihoods.&#10;&#10;I am done. I am moving my business to Paychex, a company that understands authorization, accountability, and basic respect for its customers’ money.&#10;&#10;If you value control over your finances and don’t want to fight the same battle year after year, look elsewhere.

-----

### "DO NOT USE THIS COMPANY" — 1.0/5

> **Dovid** | *20. Februar 2026* | Verbraucherdienste | Empfehlungsbewertung: 0.0/10
> 
> **Vorteile**: They seemed to have an easy and effective setup this was a lie. In the begging they responded quickly to chat only to never respond to anything short of escalations
> 
> **Nachteile**: They lie about forms and tax filing so that they cause loss of money to the company. They claim i filled out a w-4 which they used to determine the tax witholding but they lied about it
> 
> In the beggining it was okay, now customer service and response is abysmal.. I cannot get a response without doing things like this.

-----

### "Gusto for the win\!" — 4.0/5

> **Jarvis** | *22. April 2026* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Gusto stands out as a premier payroll service primarily due to its exceptional user interface. The mobile app is thoughtfully designed, offering a level of autonomy that is rare in HR software. I particularly appreciate being able to manage time-off requests and make real-time account adjustments directly from my phone. The integration between the app and the desktop version makes the login and navigation process feel completely seamless, which significantly reduces the administrative burden of managing my employment details.
> 
> **Nachteile**: Difficulty Reaching a Human: While the help center is extensive, many users report that during high-stress times (like year-end tax filing), getting a live representative on the phone or chat can take a long time.
> 
> Overall, I had a great experience using the Gusto payroll system. It served as a highly effective employee tool for time management, payroll modifications, and tracking the time clock. Additionally, it was invaluable for resolving tax-related issues and ensuring compliance. All in all, it was a reliable and user-friendly platform for managing my employment needs.

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## Links

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