--- description: Detaillierte Informationen über KnowledgeOwl zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: KnowledgeOwl Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [Wissensmanagement Tools](/directory/30094/knowledge-management/software) > [KnowledgeOwl](/software/132902/knowledgeowl) # KnowledgeOwl Canonical: https://www.capterra.at/software/132902/knowledgeowl Seite: 1 / 11\ Zurück: [Nächste Seite](https://www.capterra.at/software/132902/knowledgeowl?page=2) > KnowledgeOwl ist einfach zu verwenden und zu aktualisieren und vereinfacht die Erstellung und Pflege einer Wissensdatenbank für deine Kund\*innen und Mitarbeiter\*innen. > > Bewertung: **4.8/5** von 237 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet KnowledgeOwl? Das Anwendung bedient alle Unternehmen, die Informationen an Kund\*innen, Mitarbeiter\*innen und andere Gruppen online weitergeben müssen. Das Unternehmen liebt besonders kleine Unternehmen, Start-ups, SaaS-Organisationen, Behörden und gemeinnützige Organisationen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 237 Nutzerbewertungen | | Bedienkomfort | 4.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.9/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.7/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: KnowledgeOwl - **Region**: Broomfield, USA - **Gegründet**: 2015 ## Gewerblicher Kontext - **Startpreis**: $ 100,00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Albanien, Amerikanisch-Samoa, Andorra, Australien, Belarus, Belgien, Bosnien und Herzegowina, Bulgarien, Cookinseln, Deutschland, Dänemark, Estland, Fidschi, Finnland, Frankreich, Französisch-Polynesien, Färöer, Gibraltar, Griechenland, Grönland und 56 weitere ## Funktionen - Anpassbare Vorlagen - Archivierung & Aufbewahrung - Benutzer-Management - Berichterstattung / Analyse - Berichterstattung und Statistik - Catalog Management - Compliance-Verfolgung - Content-Management - Dashboard Software - Discussions/Forums - Dokumentenspeicher - Feedback-Management - Filesharing - Kundenspezifisches Branding - Mehrsprachig - Rich-Text-Bearbeiter - SEO-Management - Self-Service Portal - Suchen / filtern - Textbearbeitung - Third-Party Integrations - Versionskontrolle - Volltextsuche - Werkzeuge zur Zusammenarbeit - Wissensbasis-Management - Wissensmanagement - Workflow-Management - Zugriffskontrollen / Berechtigungen ## Integrationen (4 insgesamt) - Freshdesk - Slack - Zapier - Zendesk Sunshine ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support ## Category - [Wissensmanagement Tools](https://www.capterra.at/directory/30094/knowledge-management/software) ## Ähnliche Kategorien - [Wissensmanagement Tools](https://www.capterra.at/directory/30094/knowledge-management/software) - [CEM Software (Customer Experience Management)](https://www.capterra.at/directory/30671/customer-experience/software) - [Dokumenten-Management-Systeme](https://www.capterra.at/directory/30063/document-management/software) - [Kundenservice Software](https://www.capterra.at/directory/22/customer-service/software) - [Wissensdatenbank Software](https://www.capterra.at/directory/32454/knowledge-base/software) ## Alternativen 1. [Freshservice](https://www.capterra.at/software/132997/freshservice) — 4.5/5 (720 reviews) 2. [Freshdesk](https://www.capterra.at/software/124981/freshdesk) — 4.5/5 (3434 reviews) 3. [Guru](https://www.capterra.at/software/145390/guru) — 4.8/5 (639 reviews) 4. [Connecteam](https://www.capterra.at/software/153140/connecteam) — 4.6/5 (5213 reviews) 5. [Confluence](https://www.capterra.at/software/136446/confluence) — 4.5/5 (3682 reviews) ## Nutzerbewertungen ### "Best in class tool and avoids developing our own help guides by developers" — 5.0/5 > **Charles** | *17. November 2023* | Unternehmensberatung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Easy to use, stable and feature rich which meets our needs. Their customer service is top notch and easy to work with. > > **Nachteile**: I'd like to be able to have some content accessible behind the login and some publicly accessible. I don't think that mixed mode is there. For example I need to host login help content somewhere and right now we do that in a different way because our users need to login to KO with our SSO. > > Amazing company that stands behind product and is making improvements all the time. thank you KO for being a great partner\! ----- ### "Easy to use and top notch support." — 5.0/5 > **Scott** | *15. Juli 2025* | Maschinerie | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The product is easy to use, is getting continuous improvement, and the support is second to none. While we generally do not need to use their support often (because the product is very intuitive), any time we have had to, the support has been fast and efficient. > > **Nachteile**: In order to get the look/feel that we require (standardized header/footer, and page numbering), I need to present my articles in iFrames. > > We have been with KnowledgeOwl since 2015 and have never had an issue that made us contemplate changing companies. ----- ### "Probably the best company on the planet." — 5.0/5 > **David** | *27. April 2026* | Finanzdienstleistungen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I have been a professional technical writer for over 40 years and this is easily the best product I have ever used. They really have thought of everything. The product is fast, reliable and includes features I didnt know I needed until I started using them. Insane value for money. > > **Nachteile**: There is literally nothing I dont like, and I hope the commuity of users grows and grows. Even their values as an organisation are commendable. > > As a company, they are the best. Their support team is super responsive and always available. Nothing is too much trouble. We are on the other side of the world and they treat us like guests. ----- ### "Simple, easy to use, but can be costly\!" — 3.0/5 > **Kate** | *21. April 2026* | Sport | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: It solved a problem for us needing to organize and share information with our coaches and teachers. It's got a clean layout is and once you get going it can be very quick to create guides and how-to's for users. > > **Nachteile**: Like anything it can take some time to figure out where everything lives and what everything does. Some of the customization options are a bit limited but for a simple user like me it's great. It may not have everything you need if you want something very advanced and it can get pricey. > > It works well for keeping information organized and easy to access for multiple users. It can be expensive though for a small business. ----- ### "Intuitive documentation platform backed by great customer support." — 5.0/5 > **Peggy** | *27. Jänner 2026* | Computer-Software | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Intuitive documentation too Being able to reuse content in multiple ways Amazing customer support Being able to import various file types > > **Nachteile**: I can't think of any cons - for every question I've had, KO support has provided a helpful answer or workaround\! > > KnowledgeOwl has been a great documentation platform for our team. The platform is intuitive and easy to use, which made both onboarding and ongoing maintenance straightforward. What really stands out is their customer service. The support team is responsive, knowledgeable, and genuinely helpful, and they consistently go above and beyond to answer questions or provide guidance. Overall, it’s been a reliable tool and a very positive experience. ----- Seite: 1 / 11\ Zurück: [Nächste Seite](https://www.capterra.at/software/132902/knowledgeowl?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/132902/knowledgeowl) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten