--- description: Detaillierte Informationen über Survicate zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Survicate Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [Umfragetools](/directory/30092/survey/software) > [Survicate](/software/132914/survicate) # Survicate Canonical: https://www.capterra.at/software/132914/survicate Seite: 1 / 5\ Zurück: [Nächste Seite](https://www.capterra.at/software/132914/survicate?page=2) > Erfasse mehr Kundenfeedback und biete ein besseres Kundenerlebnis. Verwende 20 native Integrationen, um auf Kundenfeedback zu reagieren. > > Bewertung: **4.6/5** von 99 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Survicate? Customer feedback surveys for scaling companies ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 99 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Survicate - **Region**: Warsaw, Polen - **Gegründet**: 2013 ## Gewerblicher Kontext - **Startpreis**: $ 0,00 - **Preismodell**: (Kostenlose Version verfügbar) (Gratis Testen) - **Preisinformationen**: Survicate offers usage based plans \& pricing. Get started for free \& choose the best option - **Zielgruppe**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch, Polnisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 209 weitere ## Funktionen - A/B Testing - Alarmfunktion / Benachrichtigungen - Anonymes Feedback - Anpassbare Fragen - Anpassbare Vorlagen - Anwaltsmanagement - Befragungs-/Umfragemanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - CSAT-Umfragestruktur - Dashboard Software - Datenvisualisierung - Drag-and-Drop - Einstellungen (Personalbeschaffung) - Feedback-Management - Formularerstellung und -design - Fragen-Verzweigung - Fragenkatalog - Kampagnenmanagement - Kontinuierliches Feedback - Konversion-Tracking - Kundenbindung - Kundenerlebnis-Management - Kundensegmentierung - Leistungskennzahlen - Live Results Sharing - Mehrere Fragetypen - Multi-Channel-Kommunikation - Multi-Channel-Vertrieb - Multichannel-Datenerfassung - NPS-Umfragestruktur - Negatives Feedback Management - Nutzerbewertungs-Notifikation - Nutzerforschungsanalyse - Nutzungsverfolgung/-analyse - Online-Umfragen - Prozess-/Workflow-Automatisierung - Pulsbefragungen - Reaktions-Management - Real-Time Analytics - Real-Time Reporting - Segmentierung - Sentiment-Analyse - Trend-Analysen - URL-Anpassung - Umfragen & Feedback - Umfragenerstellung - Verzweigungslogik - Visuelle Analytik - Überprüfung bewerten ... und 7 weitere Funktionen ## Integrationen (68 insgesamt) - AWeber - ActiveCampaign - Agile CRM - Airtable - Amplitude - Braze - Calendly - Campaign Monitor by Marigold - Close - Coda - Constant Contact - Copper - Customer.io - Drift - Drip ... und 53 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Umfragetools](https://www.capterra.at/directory/30092/survey/software) ## Ähnliche Kategorien - [Umfragetools](https://www.capterra.at/directory/30092/survey/software) - [Dokumentenautomatisierung Software](https://www.capterra.at/directory/10023/forms-automation/software) - [Customer Success Tools](https://www.capterra.at/directory/30961/customer-success/software) - [Kundenzufriedenheit Software](https://www.capterra.at/directory/30541/customer-satisfaction/software) - [NPS-Software](https://www.capterra.at/directory/32075/nps/software) ## Alternativen 1. [Typeform](https://www.capterra.at/software/137289/typeform) — 4.7/5 (946 reviews) 2. [SurveyMonkey](https://www.capterra.at/software/32728/surveymonkey) — 4.6/5 (10431 reviews) 3. [Jotform](https://www.capterra.at/software/158456/jotform-4-0) — 4.7/5 (2820 reviews) 4. [Microsoft Forms](https://www.capterra.at/software/1025299/microsoft-forms) — 4.6/5 (322 reviews) 5. [QuestionPro](https://www.capterra.at/software/135455/questionpro) — 4.8/5 (523 reviews) ## Nutzerbewertungen ### "The best survey tool :)" — 4.0/5 > **Luciana** | *8. Jänner 2025* | E-Learning | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Its ease to use, allows you to quicly create targeted surveys, helping to gather valuable feedback direcly from users. Its really simple to use and to launch. So it really help me , since recruite users to gather quantiative and qualitative feedbacks. It has multiple formats. And analyzins results its really easy, with clear dashboards and easy exports. > > **Nachteile**: Sometimes , survicate has issues with audience targeting, where surveys in wrong language start appearing on pages that shouldnt have them. Additionally, im currently experiencing a lack of responses to surveys, and im not sure why. It doesnt seem to be related to user behavior - it feels like something within the tool itself. This means Ill need to open support ticket, which is frustating. It would be helpful if the tool could automatically detect issues or notify users when something goes wrong. More comprehensive dashboards and integrations with tools like maze would also be a great addition. Another pain point is uploading specific users lists - currently, it has to be done one by one, which is extremely time - consuming. There should be an option to upload entire lists to create targeted segmentes more efficiently. > > My experience has been positive in terms of easy use, survey customization . However, occasional issues with audience targeting, lack of notifications for erros, and the manual process for uploading user lists can be frustating. Despite these drawbacks, it remains a valuable tool for gathering user feedback. ----- ### "Perfect for support and surveys" — 4.0/5 > **Alberto** | *21. Oktober 2024* | Telekommunikation | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It's very easy to use, intuitive, dynamic and friendly. With more options time to time. > > **Nachteile**: Expensive. Sometimes the support is not always online. > > My overall experience with Survicate has been excellent. Its seamless integration with Intercom has allowed us to easily collect and analyze customer feedback directly within our communication flow. Setting up surveys is intuitive, and the variety of survey templates helps us quickly gather relevant insights. The real-time data reporting has been invaluable for making data-driven decisions, improving customer satisfaction, and identifying areas for product improvement. Additionally, the ability to target specific user segments ensures we’re collecting feedback from the right audience at the right time. Overall, Survicate has significantly enhanced our feedback collection process ----- ### "Feedback one year later" — 3.0/5 > **Verifizierter Rezensent** | *28. November 2018* | Lebensmittelproduktion | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: Reactivity of support Design to build survey \> easy > > **Nachteile**: No synchronisation with our CRM at the begining Some small bugs ----- ### "Survicate Review" — 5.0/5 > **Katie** | *14. November 2024* | Essen & Trinken | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: They have a great customer service team who is always able to help. Creating and analysing surveys is easy and intuitive > > **Nachteile**: To be honest, nothing comes to mind right away. I would like if in a workspace I could filter the date range of all my surveys in that workspace at the same time to view and analyse the results instead of one by one. ----- ### "Great tool\!\!" — 4.0/5 > **Tarnika** | *5. November 2024* | Software für die Automobilindustrie | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: In-product feedback surveys\! very few survey tools out there have this feature at the price point Survicate offers. > > **Nachteile**: The UI/UX could be better\! additionally, having a feature to control what the dashboard of a particular survey should look like is needed. > > overall, its great\!\! thy customer support is great , the resources are valuable for quick fixes and questions. our CSM is very helpful as well which makes it easier to fix any issues. The product team at Survicate take customer feedback seriously and incorporate change quickly which is great\! ----- Seite: 1 / 5\ Zurück: [Nächste Seite](https://www.capterra.at/software/132914/survicate?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/132914/survicate) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Strukturierte Daten