Wer verwendet Cin7?

Omnichannel wholesalers, retailers, importers and light-manufacturers turn to Cin7 when they need a single platform that lets them contain costs as they expand to new markets and add sales channels.

Was ist Cin7?

Cin7 is the automated inventory management platform for brands growing their revenue over $1 million. Cin7 synchronizes their stock with sales and orders across every physical and online sales channel and automates order processes for greater efficiency. Brands that sell or distribute products use Cin7 to keep costs down, margins and cash flow high and stock at the right level. Note: Cin7 is not suitable for asset management.

Cin7 – Details

Cin7

http://www.cin7.com/

Gegründet 2011

Cin7 – Preisübersicht

Cin7 bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für Cin7 findest du unten.

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

Cin7 Funktionen

Auftragserfassung Software
Auftragsabwicklung
Auftragsmanagement
Echtzeit-Auftragseintrag
Entfernte Auftragserfassung
Inventarverwaltung
Kundendatenbank
Lagerhaus-Management
Management von Lieferrückständen
Versand-Management
Auftragsabwicklung
Auftragserfassung
Auftragsverfolgung
Inventarverwaltung
Katalogmanagement
Retourenmanagement
Rückstandsverwaltung
Spezielles Auftragsmanagement
Versand-Management
Wiederkehrende Bestellungen
Barcode / RFID
Barcode-Generierung
Barcode-Scanning
Benutzerdefinierte Etiketten
Erhalten von Etiketten
Etikettenvorlagen
Inventarverwaltung
Seriennummern-Nachverfolgung
Versandetiketten
Abrechnung & Rechnungsstellung
Auftragsmanagement
Einkauf
Inventarverwaltung
Katalogmanagement
Lagerhaus-Management
Lieferanten-Management
Materialwirtschaft
Produkt-Management
Produktions-Management
Retourenmanagement
Supply-Chain-Management
Versand-Management
Alarmfunktion / Benachrichtigungen
Berichterstattung / Analyse
Bestandsoptimierung
Bestückung
Einzelhandel-Lagerverwaltung
Fertigungsbestandsmanagement
Lagerhaus-Management
Lieferanten-Management
Mobiler Zugriff
Multichannel-Management
Nachbestellungen verwalten
Produktkennzeichnung
Prognose
Alarmfunktion / Benachrichtigungen
Berichterstattung / Analyse
Datenbank-Unterstützung
Dokumentenarchivierung
EDI Mapping Support
Elektronischer Datenaustausch (EDI) Testing
Exception Management
Integration von Dritten
Workflow-Planer
Auftragsmanagement
Berichterstattung / Analyse
Bestell-Management
CRM
Finanzmanagement
Inventarverwaltung
Lagerhaus-Management
Personalmanagement
Projektmanagement
Supply-Chain-Management
Unternehmens-Vermögensmanagement
Vertriebsmanagement
Artikelverwaltung
Barcode / RFID
Bestandsoptimierung
Bestandsverfolgung
Check-in/Check-out
Kostennachverfolgung
Lieferanten-Management
Nachbestellungen verwalten
Prognose
SKU-/UPC-Codes
Seriennummern-Nachverfolgung
Barcode-Scanning
E-Commerce-Integration
Elektronische Unterschrift
Geschenkkarten-Management
Kassensysteme für Einzelhandel
Kundenkonto-Profile
Mehrere Standorte
Provisionsmanagement
Rabattmanagement
Restaurant-POS
Retourenmanagement
Treueprogramm
Barcode-Scanning
Elektronischer Handel
Geschenkkarten-Management
Inventarverwaltung
Kundentreueprogramm-Unterstützung
Preismanagement
Provisionsmanagement
Rabattmanagement
Rückgaben nachverfolgen
Touch-Screen
Verkäufe nachverfolgen
Benutzerdefinierte Katalogansichten
Content-Management
Cross-Selling-Funktionalität
Inhalt-Bibliothek
Katalogerstellung
Kundenspezifische Produktattribute
Preismanagement
Produktvergleich
Suchen / filtern
3PL-Management
Auftragsmanagement
Barcode / RFID
Echtzeit-Synchronisierung
Einkauf
Inventarverwaltung
Mehrere Standorte
Prognose
Qualitätsmanagement
Retourenmanagement
Versand-Management
Wareneingangs- / Einlagerungsverwaltung
Angebotsmanagement
Auftragsmanagement
Datensynchronisation
E-Mail Marketing
Einkaufswagen
Handel in sozialen Netzwerken
Inventarverwaltung
Kanalmanagement
Katalogmanagement
Marktplatz-Integration
Mobile Commerce
Retourenmanagement
SEO-Management
Angebotsmanagement
Bestückung
CRM
Datensicherheit
E-Mail Marketing
Inventarverwaltung
Management mehrerer Geschäfte
Mobiler Zugriff
Multichannel-Marketing
Retourenmanagement
Review Management
SEO-Management
Vorlagen
Auftragsmanagement
Berichterstattung / Analyse
Bestell-Management
CRM
E-Mail Marketing
Elektronischer Handel
Mehrere Standorte
Mitarbeitermanagement
Provisionsmanagement
Retourenmanagement
Treueprogramm
Versand
Waren-Management
Absatzplanung
Auftragsabwicklung
Elektronischer Datenaustausch
Import-/Export-Management
Inventarverwaltung
Lagerhaus-Management
Lieferanten-Management
Transportmanagement
Versand-Management
Vertrieb- & Abwicklungplanung
Auftragsmanagement
Barcode / RFID
Einkauf
Import / Export-Management
Inventarverwaltung
Lagerhaus-Management
Retourenmanagement
Verkaufsprognose
Versand-Management
Abrechnung & Rechnungsstellung
Auftragsmanagement
Fass-Management
Inventarverwaltung
Keller-Management
Produktion-Nachverfolgung
Verkaufspunkt POS
Weingut-Management
Weinklub-Management
Bar-POS
Barcode-Scanning
Benutzerzugriff-Genehmigungen
Elektronischer Handel
Geschenkkarten-Management
Inventarverwaltung
Kundentreueprogramm-Unterstützung
Preismanagement
Provisionsmanagement
Rabattmanagement
Restaurant-POS
Rückgaben nachverfolgen
Verkäufe nachverfolgen

Cin7 – Nutzerbewertungen

Zeigt 5 von 371 Nutzerbewertungen

Gesamt
4.3/5
Benutzerfreundlichkeit
4.2/5
Kundenservice
4.2/5
Funktionen
4.2/5
Preis-Leistungs-Verhältnis
4.1/5
David J.
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Quelle: GetApp
  • Bewertet am 21.9.2016

"Great Cloud based Software - Easy to use and lots of features"

Kommentare: We were a loyal system based inventory software user for almost 3 years (Inflow), everything with our previous software (Inflow) was good. As we have grown, we wanted multiple users and we looked at other options and decided we have to upgrade to a cloud based software. I personally did not want to go on the path of server, VPN etc.. We were very nearly about to sign in for another cloud based system and at the last minute we realised that it is not a special software for fashion industry.. We wanted a software that can cope with Size, Colour, Fabric, Style and Fit variations.. Thank God the other software people actually recommended Cin7 which is a Fashion Industry special software. We are so glad we made the move.. It makes our business day to day operation a breeze and our sales agents in multiple locations (Some offshore as well) entering orders directly into the system.. This cut down or data entry time dramatically.. also we are now able to see or "Out of stock items" by size.. Also the Web portal B2B is a God Send... Our customers love this feature.. I also have to say that the customer service experience I had is double 2 x 5 STAR... On Boarder Jeff made the whole operation so smooth that I never felt I was all alone in this journey... This is genuinely a good product backed by good people.. I recommend this to any business who are looking to upgrade from system based software to cloud based programme.. Thank you guys.. we are still a long way to go with implementing this software in our business, but I am confident that we will get through this..

Vorteile: Software specially designed for Fashion Industry.. Multiple Size, Style, Fit, Fabric etc.. No problem... Many advanced features like B2B webportal, Xero Integration, Email Integration etc at no extra cost. On-Board support is worth $$$$ of dollars.. They do this so well.. Thank you Jeff... Pivot table reports - We were used to excel reports.. But this Pivot table stuff is out of this world..

Nachteile: At times Crashes during log-ins.. I assume a bug... It is understandable considering cloud based system.. Not a major, but it will be great if they can rectify this soon. Automatic email reports.. for example a weekly email to our customers on stock or sales report etc would be a great feature. Simplified data entry short cuts (like Control + D - for entering same data for all lines) would be a great feature to add. Rather than Xero or QuickBooks, a simplified inbuilt payment system in Cin7 will be beneficial for small businesses who don't want to use accounting packages. Single user low cost (under $ 100 per month) version would benefit some small operators..

Antwort des Softwareanbieters

von Cin7 an 8.11.2016

Hi David, thank you for the overall 5 star review! It's great to hear you think the product is awesome and the staff at Cin7 have been helpful. Thank you for the great feedback especially about Jeff your on-boarder. Thank you for the honest feedback we're always looking to improve for our customers and this has been passed onto support. We look forward to the continued support and value you as a customer.

  • Quelle des Nutzers 
  • Quelle: GetApp
  • Bewertet am 21.9.2016
David D.
COO
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 24.2.2020

"Best Account Support EVER"

Kommentare: From the onboarding process to our current operations, I have been extremely pleased with the Cin7 Enterprise Support. My On-Boarding specialist walked me through the process quickly and accurately. I have had 2 account representatives and both are smart and responsive. My current representative, [SENSITIVE CONTENT HIDDEN] is absolutely OUTSTANDING. As long as she is on my account, I will NOT consider moving to other software solutions. We are a small business and each of us are multitasking. We do not have time to become experts on any one system. We must have effective and efficient customer support and we have that with Cin7.

Vorteile: The software has all of the functionality we need for a growing retail business. The best thing about Cin7 is my account representative [SENSITIVE CONTENT HIDDEN]. I have 35 years of experience with installing, managing, and supporting large telecommunications networks; both in the US Army and in the US commercial sector. Without a doubt, [SENSITIVE CONTENT HIDDEN] is the best account representative I have experienced in my career. She is bright, proactive, responsive, professional, and solves challenges rapidly. If I could, I would hire [SENSITIVE CONTENT HIDDEN] join my team in Beaumont, TX. She is hands down the best.

Nachteile: I would like to see the following automated capabilities.
1. Pre-Order, Back Order, and Split order capabilities. With an automated back order capability, with automated email notifications to customers, we would make more sales.
2. Integrate with BigCommerce's gift wrap option to print "Gift Wrap" on invoices. This will allow our fulfillment team to know when the customer purchases gift wrap.

Antwort des Softwareanbieters

von Cin7 an 1.3.2020

Hi David, thanks for the awesome review!
Happy to hear your experience with the Cin7 software has been very functional for your growing business. We're also glad to hear that you are having such a great experience with our excellent onboarding and enterprise support teams. Thank you for your product feedback, we love hearing what potential new features our customers would want in the software.

  • Quelle des Nutzers 
  • Bewertet am 24.2.2020
Kate D.
Director
Design, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 3.3.2020

"SLICK STOCK MANAGEMENT SYSTEM"

Vorteile: There's a lot to love about CIN7. For the most part this is a very slick, well thought out system that is easy to use with many powerful features that allow you to easily manage your inventory whilst having relevant and timlely stats at your fingertips. The dashboard is a fantasic snap shot of where your business is day to day. Using CIN7 on a daily basis I am impressed with how easy it is to use and how intuitive most of the functions are. It was very easy to integrate with our Woo Commerce site and with our Xero Accounting System. We also required a few tweaks in some functions/forms to suit our business and these were accomodated to make the system more relevant to what we do and how we operate. Apart from the system itself their other big asset is the customer service. I was beyond impressed with the care and attention we received from our onboarding specialist. We had a few set up issues along the way but these were sorted out in a timely and courteous manner, nothing was too much trouble and we really felt like we were supported during the set up phase. We have only been live with CIN7 for a couple of months but so far we are very happy with the way the system is performing and it has definitely improved our productivity.

Nachteile: The B2B portal is quite outdated but this is something we believe is going to be updated by CIN7 in the next few months which will make this feature much more usable and current. There were a few things which weren't customisable enough for fashion but the CIN7 team came up with workable solutions for all of the major issues we had.

Antwort des Softwareanbieters

von Cin7 an 8.3.2020

Hi Kate,
Thank you for your awesome review! We are thrilled to hear you're having a great experience with our software and feel well-supported by our team. We look forward to your feedback once our updated B2B portal is in place and thank you for being a Cin7 customer.

  • Quelle des Nutzers 
  • Bewertet am 3.3.2020
Karen D.
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    2/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    4/10
  • Quelle des Nutzers 
  • Quelle: GetApp
  • Bewertet am 29.11.2017

"Great potential - poor customer communication hobbles it"

Vorteile: Solid database with easy search functionality. Cloud-based is fantastic. It never goes down and we can work remotely. Easy interface makes order entry fast. If you are using nothing or spread-sheets you will think this is the greatest thing ever! We were using MYOB Exo, so we noticed some improvements, but also some lost attributes.
If you look at it on paper, Cin7 has fantastic features that should make running a business effortlessly. These include integrations with ECommerce sites, Smart Buyer for purchasing, integration with Xero, B2B website etc. We were sold on many of these but in reality, Cin7 is not a complete product. Most of the features seem to work, however, if you want two features, they don't work together. If you want the features to work properly they will fix it for a cost.

Nachteile: Most of the problems I see with Cin7 are to do with customer support and knowledge about how business works. We try to be clear about what our requirements are: we are a mid-sized company with 40 years experience experience in import/export. Despite having an excellent team that are quite computer-saavy, I've repeatedly been told by support its 'user error' when reporting a bug. Tickets often get closed when the problem being fixed. Support lost so many of our tickets I was asked to reenter all those outstanding (so I have to project manage their bug fixes) Following that we was accused of being 'high maintenance customer' because we had more than 20 tickets entered in a month. That might give some scope to our problems with Cin7.
I have offered to meet with the developers and explain what we need and why it makes business sense, but have been told they are busy with other projects and have continued to battle with support to get our issues fixed.
One error we reported (products with 3 options freezing in B2B website) they insisted wasn't an error. Then they said it was couldnt be fixed. Then they said it was a new feature request (it had worked for 8 months lol) and we could pay them to programme it for us... outrageous given its not a feature unique for us. In the end, our newest employee (who claims he doesnt know much about computers) found the problem and fixed it. No acknowledgement from Cin7.
Another example is why I'm doing this review to get fixed - Smart Buyer calculates how much to order based on previous sales and what you want to hold on your shelf BUT ignores any incoming stock and any back orders. Obviously not logical.
CIN7 need to stop and listen to their customers and be less concerned with squeezing more money out of us.

Antwort des Softwareanbieters

von Cin7 an 4.12.2017

Thank you for your feedback Karen. I'm sorry we have not been able to meet your expectations in this case. One of our team will be in touch today regarding the smart buyer changes you are looking for.

  • Quelle des Nutzers 
  • Quelle: GetApp
  • Bewertet am 29.11.2017
Anthony M.
Operations Manager
Elektrische/elektronische Fertigung, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 5.2.2020

"Company wide transformation"

Kommentare: We have now got the ability to completely automate our company. Once we have implemented all levels of Cin7 we will have the ability to be a completely paperless company. That is a huge win for any company.

Vorteile: We really liked that Cin7 centralised, consolidated and automated our business processes and procedures. It gave us the transparency throughout all business units and supply chain. The customisation of reports enabled us to track specific facets of the company and keep in line with budgets and targets.

Nachteile: Navigation throughout the whole system can be daunting purely to the fact the capabilities of the system is expansive and there is so many areas to populate with information.

Antwort des Softwareanbieters

von Cin7 an 9.2.2020

Hi Anthony,
Thank you for your stellar review! We are thrilled to hear about your company going paperless and that Cin7 is helping you achieve your business goals. Should you require any assistance, feel free to get in touch with our friendly support team. We're happy to help!
https://www.cin7.com/company/contact-us/

  • Quelle des Nutzers 
  • Bewertet am 5.2.2020