--- description: Detaillierte Informationen über Moxo zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Moxo Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [CEM Software (Customer Experience Management)](/directory/30671/customer-experience/software) > [Moxo](/software/133812/moxo) # Moxo Canonical: https://www.capterra.at/software/133812/moxo Seite: 1 / 2\ Zurück: [Nächste Seite](https://www.capterra.at/software/133812/moxo?page=2) > Besorge dir ein OneStop-Client-Portal unter deiner Marke, um die kontinuierlichen Verbindungen, die für dein Unternehmen entscheidend sind, zu steuern und zu verwalten. > > Bewertung: **4.0/5** von 24 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Moxo? Entworfen für Leute, die unterwegs mit anderen Inhalte planen. Ideal geeignet für Pädagogen, Freiberufler, Startups, kleine Unternehmen, mittelständische Unternehmen und große Organisationen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.0/5** | 24 Nutzerbewertungen | | Bedienkomfort | 4.0/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.0/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Moxo - **Region**: Santa Clara, USA - **Gegründet**: 2013 ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Chinesisch, Chinesisch (traditionell), Deutsch, Dänisch, Englisch, Finnisch, Französisch, Indonesisch, Italienisch, Japanisch, Koreanisch, Niederländisch, Portugiesisch, Russisch, Schwedisch, Spanisch, Thailändisch, Türkisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 208 weitere ## Funktionen - API - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Analyse Tools - Anmeldung / Onboarding - Anrufaufzeichnung - Archivierung & Aufbewahrung - Audit Trail - Automatisierung von Geschäftsprozessen - Berichterstattung / Analyse - Berichterstattung / Projektverfolgung - Content-Management - Document Capture - Dokumentenmanagement - Dokumentenspeicher - Drittanbieter-Integration - Einheitliches Verzeichnis - Einstellungen (Personalbeschaffung) - Elektronische Unterschrift - Elternportal - Erinnerungen - Fall-Aufzeichnungen - Feedback-Management - Filesharing - Kalenderverwaltung - Kommunikationsmanagement - Kundenmanagement - Kundenportal - Kundenspezifisches Branding - Live-Chat - Mietmanagement - Mobile Unterschriftenerfassung - Mobiler Zugriff - Multi-Channel-Kommunikation - No-Code - Projektplanung/Terminierung - Prozessmodellierung & Design - Statusverfolgung - Studenteninformationen/-dokumente - Transaktion-Überwachung - Umfragen & Feedback - Unterzeichnung mehrerer Parteien - Verfolgen der Teilnahme - Volltextsuche - Vorlagen-Management - Weiterleitung von Anrufen (Call Routing) - Werkzeuge zur Zusammenarbeit - Workflow-Konfiguration - Zahlungsabwicklung - Zugriffskontrollen / Berechtigungen ... und 33 weitere Funktionen ## Integrationen (22 insgesamt) - Drop - Dropbox Business - Filevine - Global Relay Archive - Gmail - Google Drive - Google Sheets - HubSpot CRM - Jira - Jumio - Microsoft Dynamics 365 Business Central tegossuite - Microsoft Outlook - Microsoft Teams - OneDrive - Redtail CRM ... und 7 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [CEM Software (Customer Experience Management)](https://www.capterra.at/directory/30671/customer-experience/software) ## Ähnliche Kategorien - [CEM Software (Customer Experience Management)](https://www.capterra.at/directory/30671/customer-experience/software) - [Software für das Kunden-Onboarding](https://www.capterra.at/directory/33476/client-onboarding/software) - [Workflow Management Systeme](https://www.capterra.at/directory/30091/workflow-management/software) - [Dokumenten-Management-Systeme](https://www.capterra.at/directory/30063/document-management/software) - [Projektmanagement Tools](https://www.capterra.at/directory/30002/project-management/software) ## Alternativen 1. [Jira](https://www.capterra.at/software/19319/jira) — 4.4/5 (15312 reviews) 2. [Asana](https://www.capterra.at/software/120550/asana-pm) — 4.5/5 (13547 reviews) 3. [monday.com](https://www.capterra.at/software/147657/monday-com) — 4.6/5 (5726 reviews) 4. [Trello](https://www.capterra.at/software/1010321/trello) — 4.5/5 (23487 reviews) 5. [ClickUp](https://www.capterra.at/software/158833/clickup) — 4.6/5 (4561 reviews) ## Nutzerbewertungen ### "A business communication made friendly and resourceful." — 4.0/5 > **Hiran** | *19. Juli 2021* | Öl & Energie | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Private labelling of the portal can be done according to the users choice. Configuration of the portal can be done by automating the customer account management workflows which enable assistance for business processes, from onboarding to billing. The screen share feature helps the user during the meeting to project the screen to other participants. The chat section made communication friendly and resourceful with the addition of files to chat conversation. Group discussion can be done in conversation along with the group video call option. Conversations tab has separate sections for internal and clients which help the user to differentiate the conversations. A call option is available to call through the app. The user interface is simple and easy to use. > > **Nachteile**: Moxtra doesn't have many features. The pricing plans need to be flexible with respect to customer requirements. Customer support needs to improve its service by optimizing the resolution and response time. > > It has a basic feature that is enough for small enterprises but more features and functions would be value-added to this product. ----- ### "Efficient, intuitive, and robust\!" — 5.0/5 > **Gabi** | *5. Juli 2024* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: What I like most about Moxo is the wide variety of features, some of which we didn't even realize we wanted/needed until we saw them\! I love that you can create templates to save AND customize them so much. We utilize a group workspace to keep the team updated and create tasks for ourselves/each other. We also appreciate the feature of ringing a client's app when a meeting begins. > > **Nachteile**: I honestly can't think of many things that we don't like about Moxo. I know there have been a couple features that we have thought about along the way, which we have sent over as feature requests, but now I can't remember them\! Overall we are very happy with it. I do wish there was a payment processing system so we could completely integrate all of our client management. > > Moxo has been so helpful in streamlining our client communications and correspondence. We love being able to communicate with them in one designated location (vs text message, whatsapp, etc) and share files back and forth. It's nice to have workspaces for each client as well. We are so grateful for the ongoing support we receive from \[sensitive content hidden\] She has been invaluable in our success with the Moxo platform. ----- ### "Scam, avoid at all costs" — 1.0/5 > **Cameron** | *23. Oktober 2024* | Marketing & Werbung | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Nothing worth noting down about how anything good, just negative. > > **Nachteile**: Customer service and scamming behaviour. > > I am deeply disappointed with Moxo's customer service, especially concerning payment issues and discrepancies. My experience has been frustrating from the start, as I encountered significant problems related to billing and payment processing. Despite numerous attempts to resolve these issues, the customer service team has been unhelpful and unreliable. Moxo made promises to rectify the discrepancies swiftly, yet these assurances have proven to be empty. Communication with their support representatives is often met with vague responses or delayed follow-ups, leaving me without clear resolutions or timelines. This lack of transparency and accountability is unsettling, particularly when it involves financial matters. Unfortunately, my experience isn't unique. I've discovered that many other customers have reported similar issues, which raises concerns about how widespread these problems are. It seems that Moxo's reputation for making "fake promises" is warranted, as their actions (or lack thereof) consistently fall short of their commitments. ----- ### "Good platform for client work." — 4.0/5 > **Verifizierter Rezensent** | *23. Dezember 2025* | Bekleidung & Mode | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: Moxo is excellent for secure client collaboration. Having messaging, file sharing, eSignatures, and workflows all in one place makes it feel very polished and professional > > **Nachteile**: The setup and onboarding can feel a bit heavy at first. There’s a learning curve when building workflows. For smaller teams, it may feel more robust (and expensive) than necessary. > > Once it’s set up properly, it can significantly improve how teams communicate and collaborate with clients. ----- ### "Using Moxo for Client Communications" — 4.0/5 > **Abby** | *5. April 2025* | Marketing & Werbung | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Moxo centralizes communication, document sharing, to-dos tracking, and required approvals in one place. It offers enterprise-grade security, which is important for public company clients. It works well for client onboarding, approvals, support tickets, etc. Moxo combines chat, video calls, screen sharing, and asynchronous messaging all in one place so clients and teams don't have to search multiple platforms for communications. We were able to white-label it for our clients. > > **Nachteile**: For our clients who are less tech savvy, there was a learning curve. While I found it intuitive, some clients had to get used to using it rather than their go-to of email, Teams and text. > > Our rep at Moxo was helpful in answering questions on how to best integrate within our current workflow. Overall, I liked the platform but you must be patient with client adoption. Clients will need to be gently reminded to use Moxo instead of email or text. Teams is already integrated into many of our clients' systems so it's also hard to integrate another platform into their workflow. ----- Seite: 1 / 2\ Zurück: [Nächste Seite](https://www.capterra.at/software/133812/moxo?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/133812/moxo) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Strukturierte Daten