---
description: Detaillierte Informationen über Call Box zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria.
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title: Call Box Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026
---

Breadcrumb: [Startseite](/) > [Call-Center Software](/directory/30007/call-center/software) > [Call Box](/software/136167/call-box)

# Call Box

Canonical: https://www.capterra.at/software/136167/call-box

Seite: 1 / 2\
Zurück: [Nächste Seite](https://www.capterra.at/software/136167/call-box?page=2)

> Anrufverfolgungs- und Analytics-Lösung, die Vertriebs- und Serviceteams hilft, verpasste Chancen zu erkennen und die Telefonkenntnisse zu verbessern.
> 
> Bewertung: **4.3/5** von 11 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

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## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.3/5** | 11 Nutzerbewertungen |
| Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.2/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Call Box
- **Gegründet**: 1988

## Gewerblicher Kontext

- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Vereinigte Staaten

## Funktionen

- Anruf-Transkription
- Anrufaufzeichnung
- Anrufprotokoll
- Anrufüberwachung
- Aufzeichnung
- Berichterstattung / Analyse
- CRM-Systeme
- Computer Telephony Integration
- Warteschlangenmanagement

## Integrationen (1 insgesamt)

- GoTo Connect

## Optionen für Kundensupport

- Chat

## Category

- [Call-Center Software](https://www.capterra.at/directory/30007/call-center/software)

## Ähnliche Kategorien

- [Call-Center Software](https://www.capterra.at/directory/30007/call-center/software)
- [Software zur Anrufaufzeichnung](https://www.capterra.at/directory/30533/call-recording/software)
- [Call Tracking Software](https://www.capterra.at/directory/30901/call-tracking/software)

## Alternativen

1. [Nextiva](https://www.capterra.at/software/175788/nextiva) — 4.6/5 (914 reviews)
2. [CTM](https://www.capterra.at/software/152004/call-tracking-software) — 4.6/5 (150 reviews)
3. [JustCall](https://www.capterra.at/software/157853/justcall) — 4.1/5 (223 reviews)
4. [RingEX](https://www.capterra.at/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews)
5. [Five9](https://www.capterra.at/software/132405/five9) — 4.2/5 (481 reviews)

## Nutzerbewertungen

### "Excellent software, I will surely recommend" — 4.0/5

> **tommy** | *7. März 2018* | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: We are able to give call tracking results to our clients and allow our clients to look up their own call tracking results. Their support team is very easy to reach and are very professional.
> 
> **Nachteile**: There are sometimes when accessing these reports is kinda sluggish.  And sometimes It seems some of the information is inaccurate.  But I think is the best I have found out there

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### "Review" — 4.0/5

> **Josh** | *20. Februar 2023* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 7.0/10
> 
> **Vorteile**: The call listening and designation of appointment status within reports
> 
> **Nachteile**: Sometimes the reports have the wrong labels selected for appointments that are new patients versus existing patients.

-----

### "Car Wars helped our sales team improve." — 3.0/5

> **Sandra** | *18. Jänner 2018* | Software für die Automobilindustrie | Empfehlungsbewertung: 5.0/10
> 
> **Vorteile**: Car Wars was user-friendly and very straightforward.  Using Car Wars helped our sales staff to improve.
> 
> It was a pretty straightforward system to measure your sales staff with.Software used is only as good as the people who are using it.  Meaning half the battle is to get your people to engage.  Believe in it.

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### "Callbox will add new value to the sales process" — 5.0/5

> **Aniket** | *6. März 2023* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: The ability to track multiple marketing leads via phone calls or online leads. I love the ability to track my staff's workload and also be able to listen to their phone calls to provide coaching to help them overcome obstacles. I also love the ability to analyze my phone volume by day and by hour to help maximize staffing needs.
> 
> **Nachteile**: Call search via phone number is not great. If we don't know when the call came in, it's hard to track the call down.
> 
> It is never easy to generate new leads for growth. Callbox provides insight into those new leads and allows you to evaluate and train team members to convert leads to actual clients. Also, identifying and knowing which marketing programs are the most impact full in lead generation helps spend marketing funds in the right areas.

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### "VHS - callbox review.  14 year customer.  Love y’all." — 5.0/5

> **Nick** | *6. März 2023* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: We love the personal interaction and the consistency with product.
> 
> **Nachteile**: Our use case is pretty cut and dry.  I wished we could implement the call reviews platform wide and not affect our monthly spend.  Or at least pilot it for free to show the efficacy before we launch.
> 
> Extremely positive.

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Zurück: [Nächste Seite](https://www.capterra.at/software/136167/call-box?page=2)

## Links

- [Auf Capterra anzeigen](https://www.capterra.at/software/136167/call-box)

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| Sprache | URL |
| de | <https://www.capterra.com.de/software/136167/call-box> |
| de-AT | <https://www.capterra.at/software/136167/call-box> |
| de-CH | <https://www.capterra.ch/software/136167/call-box> |
| en | <https://www.capterra.com/p/136167/Call-Box/> |
| en-AE | <https://www.capterra.ae/software/136167/call-box> |
| en-AU | <https://www.capterra.com.au/software/136167/call-box> |
| en-CA | <https://www.capterra.ca/software/136167/call-box> |
| en-GB | <https://www.capterra.co.uk/software/136167/call-box> |
| en-IE | <https://www.capterra.ie/software/136167/call-box> |
| en-IL | <https://www.capterra.co.il/software/136167/call-box> |
| en-IN | <https://www.capterra.in/software/136167/call-box> |
| en-NZ | <https://www.capterra.co.nz/software/136167/call-box> |
| en-SG | <https://www.capterra.com.sg/software/136167/call-box> |
| en-ZA | <https://www.capterra.co.za/software/136167/call-box> |
| es | <https://www.capterra.es/software/136167/call-box> |
| es-AR | <https://www.capterra.com.ar/software/136167/call-box> |
| es-CL | <https://www.capterra.cl/software/136167/call-box> |
| es-CO | <https://www.capterra.co/software/136167/call-box> |
| es-CR | <https://www.capterra.co.cr/software/136167/call-box> |
| es-DO | <https://www.capterra.do/software/136167/call-box> |
| es-EC | <https://www.capterra.ec/software/136167/call-box> |
| es-MX | <https://www.capterra.mx/software/136167/call-box> |
| es-PA | <https://www.capterra.com.pa/software/136167/call-box> |
| es-PE | <https://www.capterra.pe/software/136167/call-box> |
| fr | <https://www.capterra.fr/software/136167/call-box> |
| fr-BE | <https://fr.capterra.be/software/136167/call-box> |
| fr-CA | <https://fr.capterra.ca/software/136167/call-box> |
| fr-LU | <https://www.capterra.lu/software/136167/call-box> |
| it | <https://www.capterra.it/software/136167/call-box> |

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