--- description: Detaillierte Informationen über FluentStream zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FluentStream Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [Telefon Software](/directory/30084/telephony/software) > [FluentStream](/software/138973/fluentstream) # FluentStream Canonical: https://www.capterra.at/software/138973/fluentstream Seite: 1 / 4\ Zurück: [Nächste Seite](https://www.capterra.at/software/138973/fluentstream?page=2) > FluentCloud ist ein cloudbasiertes Business-Telefonsystem, das sich darauf konzentriert, für dein Unternehmen die kostengünstigere Lösung zu finden und die Zuverlässigkeit zu verbessern. > > Bewertung: **4.6/5** von 71 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet FluentStream? FluentStream bietet umfassende Business-Telefonlösungen für kleine, mittlere und große Unternehmen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 71 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: FluentStream Technologies - **Region**: Denver, USA - **Gegründet**: 2007 ## Gewerblicher Kontext - **Startpreis**: $ 20,00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - Alerts/Escalation - Anruf-Transkription - Anrufaufzeichnung - Anrufer-ID - Anrufprotokoll - Anruftext-Aufzeichnung - Anrufüberwachung - Aufzeichnung - Automatische Anrufverteilung - Berichterstattung / Analyse - Berichterstattung durch Erweiterung - CRM-Systeme - Call-Center-Management - Computer Telephony Integration - Eingehende Berichterstattung - Gesprächsdauer - IVR - Inbound Callcenter - Kampagnenmanagement - Mobiler Zugriff - Outbound-Berichterstattung - Outbound-Callcenter - Protokoll über Personen, die geantwortet haben - Prädiktive Wähler - Telefon-Tasteneingabe - Text in Sprache (verwandeln) - Umfragen & Feedback - Umleitung der Anrufe - Verwalten nicht bearbeiteter Anrufe - VoIP (IP-Telefonie) - Voice-Mail - Warteschlangenmanagement - Weiterleitung von Anrufen (Call Routing) ## Integrationen (2 insgesamt) - CRM - Microsoft Teams ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Telefon Software](https://www.capterra.at/directory/30084/telephony/software) ## Ähnliche Kategorien - [Telefon Software](https://www.capterra.at/directory/30084/telephony/software) - [Kundenservice Software](https://www.capterra.at/directory/22/customer-service/software) - [Call-Center Software](https://www.capterra.at/directory/30007/call-center/software) - [Call Accounting Software](https://www.capterra.at/directory/30083/call-accounting/software) - [IVR Software (Interactive Voice Response)](https://www.capterra.at/directory/30231/ivr/software) ## Alternativen 1. [VoIP.ms](https://www.capterra.at/software/203084/voip-ms) — 4.8/5 (697 reviews) 2. [Microsoft Teams](https://www.capterra.at/software/168668/microsoft-teams) — 4.5/5 (10975 reviews) 3. [Nextiva](https://www.capterra.at/software/175788/nextiva) — 4.6/5 (916 reviews) 4. [Zoom Workplace](https://www.capterra.at/software/144037/zoom-video-conferencing) — 4.6/5 (14553 reviews) 5. [3CX](https://www.capterra.at/software/158704/3cx) — 4.4/5 (465 reviews) ## Nutzerbewertungen ### "Couldn't ask for better customer service\!" — 5.0/5 > **Jessica** | *22. Jänner 2019* | Öffentlichkeitsarbeit und Kommunikation | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I love the user friendly platform, very "dummy proof" for those of us that aren't as technologically inclined. I also the love the Fluentcloud mobile app that allows me to access my extension while I am out of the office. > > **Nachteile**: I would not say there is anything I don't like, in most cases it is my lack of knowledge on how to navigate the software.However anytime I contact the customer service team they are ready and willing to walk me through these processes through instruction and education. > > Any issue I may have, or need assistance with customer service agents are friendly, helpful and hands on. At first I was skeptical suing a phone company that is not located in my back yard, however remote access is a wonder and gets the issues taken care of, almost immediately. The technology is advanced but easy to use, couldn't ask for more. ----- ### "An upstart VOIP provider that will give the big names a run for their money\!\!\!" — 5.0/5 > **John** | *10. Juni 2020* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The software is fairly straightforward like most VOIP systems. It may not be as flashy as Vonage, RingCentral or 8x8, but it's a great cost, and the customer support team has been AMAZING for both selection, implementation and ongoing use. > > **Nachteile**: Nothing really. Some things are a little harder to find compared to the bigger systems because they're a new vendor. But they're constantly upgrading and making the system easier and easier to use. > > It's been world-class amazing from the sales process, to onboarding, to daily use. ----- ### "Stay Away at ALL costs from Fluent Stream." — 1.0/5 > **George** | *5. Dezember 2024* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 1.0/10 > > **Vorteile**: Not much. The positive reviews they've received are suspect. We've been with them over a dozen years, and they mess up big time every few years. Their customer support is "lip-service" as their errors have been costly to my company. If you wish to lose $---go ahead with them. They've made errors in our messages-and ask the caller to leave a message-but no cue---so no message is left. They tried to upsell service to an employee-who had no authority-and I found out after I received a crazy bill. Lood at the one stars, as they're valid, They used to be 2.5 stars---not sure how they're at 4.6 to 4.8. > > **Nachteile**: See above. Customer service. Their inability to fix problems in a timely fashion' > > Terrible. They now take much longer to fix any problems, and their customer service is "lip service" ----- ### "Great VOIP Company\!" — 5.0/5 > **Verifizierter Rezensent** | *23. August 2019* | Personalbeschaffung & -besetzung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Its feature packed. Everything I need in a program it offers \& its priced right > > **Nachteile**: Very little. Maybe they just need to make it a bit easier to find recorded conversations > > Very good ----- ### "An awesome IP phone software system." — 5.0/5 > **Jeff** | *19. Dezember 2017* | Computer-Software | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I love the fact that I get my voicemail sent to my email immediately after they are left. Allows me to stay in touch no matter where I am. > > **Nachteile**: Sometimes when I log into the online portal to change my forwarding or follow me functions, it doesn;t save the changes. Seems to be getting better though\! > > The ability to work from anywhere and be able to change anything I need related to my phone system\! ----- Seite: 1 / 4\ Zurück: [Nächste Seite](https://www.capterra.at/software/138973/fluentstream?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/138973/fluentstream) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten