NCR Silver

NCR Silver

von NCR Silver

Wer verwendet NCR Silver?

We serve entrepreneurs and growing enterprises in over 130 different business verticals such as retail, restaurants, pubs, frozen treats, and more.

Was ist NCR Silver?

NCR Silver delivers value beyond the point of sale to help businesses of all sizes drive success. Along with an easy-to-use tablet point of sale, the NCR Silver suite of cloud-based tools delivers actionable insights, multi-site capabilities, customer engagement tools and business management resources, all available at your fingertips.

NCR Silver – Details

NCR Silver

http://www.ncrsilver.com

Gegründet 1884

NCR Silver – Kostenübersicht

NCR Silver bietet keine Gratisversion und keine kostenlose Testversion. Die kostenpflichtige Version von NCR Silver ist ab 79,00 $/Monat verfügbar.

Startpreis

79,00 $/Monat

Preisinformationen

Each additional device: $50 per month

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Online

NCR Silver Funktionen

Kassensysteme
Barcode-Scanning
E-Commerce-Integration
Elektronische Unterschrift
Geschenkkarten-Management
Kassensysteme für Einzelhandel
Kundenkonto-Profile
Mehrere Standorte
Provisionsmanagement
Rabattmanagement
Restaurant-POS
Retourenmanagement
Treueprogramm
Bestandskontrolle
Geschenkkarten-Management
Getrennte Kontrollen
Kassenlade-Management
Kontrollen aufteilen
Mitarbeitermanagement
Treueprogramm
Trinkgeld-Management
Berichterstattung / Analyse
Geschenkkarten-Management
Getrennte Kontrollen
Inventarverwaltung
Kontrollen aufteilen
Liefermanagement
Mobiler Zugriff
Online-Bestellung
Tabellenverwaltung
Treueprogramm
Trinkgeld-Management
Barcode-Scanning
Elektronischer Handel
Geschenkkarten-Management
Inventarverwaltung
Kundentreueprogramm-Unterstützung
Preismanagement
Provisionsmanagement
Rabattmanagement
Rückgaben nachverfolgen
Touch-Screen
Verkäufe nachverfolgen
Auftragsmanagement
Berichterstattung / Analyse
Bestell-Management
CRM
E-Mail Marketing
Elektronischer Handel
Mehrere Standorte
Mitarbeitermanagement
Provisionsmanagement
Retourenmanagement
Treueprogramm
Versand
Waren-Management
Bar-POS
Barcode-Scanning
Benutzerzugriff-Genehmigungen
Elektronischer Handel
Geschenkkarten-Management
Inventarverwaltung
Kundentreueprogramm-Unterstützung
Preismanagement
Provisionsmanagement
Rabattmanagement
Restaurant-POS
Rückgaben nachverfolgen
Verkäufe nachverfolgen

NCR Silver – Nutzerbewertungen

Zeigt 5 von 141 Nutzerbewertungen

Gesamt
3,7/5
Benutzerfreundlichkeit
4,1/5
Kundenservice
3,4/5
Funktionen
3,4/5
Preis-Leistungs-Verhältnis
3,5/5
Verifizierter Rezensent
Director of Marketing & Events
Einzelhandel, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 14.3.2019

"iPad POS that includes marketing tools!"

Vorteile: Having email templates included was huge for us. Customer data integrates with emails, allowing us to segment our customers and send personalized deals.

Nachteile: Email templates are not as attractive as something like MailChimp, so a working knowledge of html coding can help make them more appealing

  • Quelle des Nutzers 
  • Bewertet am 14.3.2019
Wendy W.
General Manager
Einzelhandel, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 18.6.2019

"NCR Silver meets our multi store needs"

Vorteile: This cloud based system met the majority of our needs when I began searching for a new POS system when our retail store was adding a second location. I was looking for a system that could be accessed remotely, share information between the locations and could grow as our store grows. The 24/7 Customer Service is reliable and accessible. Most times, a single phone call is all it takes to resolve a problem.

Nachteile: The biggest drawback was discovered shortly after we began installation. We were told during the sales pitch that our system of alpha numeric sku numbers would easily transfer to NCR silver. The use of the bar code scanners and ticketing system would be simple process. This was not the case. We have to manually key in the alpha numeric sku numbers which is much more time consuming the scanning.
Four years later, we have of course adapted.

  • Quelle des Nutzers 
  • Bewertet am 18.6.2019
Lindsey H.
Owner
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Bewertet am 19.6.2019

"Some very good pros, and some pretty frustrating cons"

Kommentare: Overall I would still use this system even if we weren't required to by the franchise. Partly because I wouldn't want to have to deal with switching over to a new system, but also because every system has its own issues and I don't think there are any other solutions out there that are better than this, at least in the price range of a small business. I believe NCR is working to fix the issues, at least, and I like the feel of the system. I would appreciate a little more transparency about issues that could affect reporting of sales data or processing of credit card transactions.

Vorteile: The software is easy to use and relatively intuitive; new employees pick up the POS system quickly. The developers have been gradually adding desired functions that have been great improvements, and I imagine they will continue to do so. While some of the other stores in our franchise have complained about not being able to reach customer support in a timely manner, I myself have always been able to get through to them quickly and they are always helpful in working through issues.

Nachteile: When the software has an issue, it tends to not be a small one. Also, it seems like NCR will work on fixing the issue but not let everyone know that there WAS an issue, even when it may affect your reporting of sales. For example, there have been software glitches where the over/short number for the registers was not getting recorded by NCR. We only discovered this because another store in our franchise figured it out and reported it. I never saw any communication from NCR letting people know about it, the issue was just resolved quietly a while later. Plus, almost every time there is an update, there are usually major issues with functionality for about the next week that can affect the ability to process transactions. The software/hardware interface has some issues as well.

  • Quelle des Nutzers 
  • Bewertet am 19.6.2019
Kari A.
Owner
Restaurants, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    2/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    5/10
  • Quelle des Nutzers 
  • Bewertet am 18.3.2020

"Originally a great product, now not so much"

Kommentare: I do not utilize ALL the functionalities because I am a bakery not a restaurant so I would like to be able to get a "cheaper" version so I am able to get the most for my money. In the last few months customer service is almost impossible to get answers from and they no longer have the concierge system where I have a specific customer service agent that helps. Its very frustrating to wait on hold and then get told that I am calling the wrong numbers when the website for help clearly states to call certain numbers for assistance. Overall, customer service needs help.

Vorteile: I liked the ease of set up of this product as well as the ability to run categorical reports. I also like the ability to use this as a time clock system too!

Nachteile: I would like to see a way to customize each category more, I sell cupcakes, I would like an option for more specific categories and options.

  • Quelle des Nutzers 
  • Bewertet am 18.3.2020
Kelley C.
Owner
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 2.7.2019

"Payment reporting inhancement"

Kommentare: Our overall experience with Silver has been great. We have recommended this product to several colleagues.

Vorteile: This software is very easy to use and set-up. There are a lot of helpful reports you can run. I like that you can view your business activity remotely from your smart phone.

Nachteile: When there is a problem it is sometimes difficult for customer support to fix the problem until the next update. This is frustrating because you are left to wait up to three months or more.

  • Quelle des Nutzers 
  • Bewertet am 2.7.2019