--- description: Detaillierte Informationen über IDEXX Neo zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: IDEXX Neo Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [Tierarzt Software](/directory/30617/veterinary/software) > [IDEXX Neo](/software/145988/idexx-neo) # IDEXX Neo Canonical: https://www.capterra.at/software/145988/idexx-neo Seite: 1 / 6\ Zurück: [Nächste Seite](https://www.capterra.at/software/145988/idexx-neo?page=2) > IDEXX Neo ist unglaublich einfach und vollständig einsatzbereit. Es ist ein cloudbasiertes, erschwingliches PIMS, das jeder nutzen kann. > > Bewertung: **4.2/5** von 117 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet IDEXX Neo? Kleine Tierarztpraxen, mobile Kliniken und Tierheime. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.2/5** | 117 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.5/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 3.9/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: IDEXX - **Gegründet**: 1983 ## Gewerblicher Kontext - **Startpreis**: $ 290,00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - Abrechnung & Rechnungsstellung - Berichterstattung und Statistik - Coding-Unterstützung - Confirmations/Reminders - Diagramm-Erstellung - Dokumentenspeicher - Entscheidungsunterstützung - Erinnerungen - Inventarverwaltung - Kalenderverwaltung - Kommunikationsmanagement - Kundenmanagement - Mehrere Standorte - Terminplanung - Third-Party Integrations - Verwaltung von Patientenakten - Zahlungsabwicklung ## Integrationen (4 insgesamt) - CardConnect - Deputy - SmartFlow - Vetstoria ## Optionen für Kundensupport - E-Mail/Helpdesk - Wissensdatenbank - Telefon-Support - Chat ## Category - [Tierarzt Software](https://www.capterra.at/directory/30617/veterinary/software) ## Ähnliche Kategorien - [Tierarzt Software](https://www.capterra.at/directory/30617/veterinary/software) - [Elektronische Patientenakte Software (ePA)](https://www.capterra.at/directory/20028/electronic-medical-records/software) - [Terminplaner für Arztpraxen](https://www.capterra.at/directory/30027/medical-scheduling/software) ## Alternativen 1. [DaySmart Vet](https://www.capterra.at/software/133166/DaySmart-Vet) — 4.6/5 (279 reviews) 2. [Covetrus Pulse](https://www.capterra.at/software/130107/covetrus-pulse) — 4.0/5 (542 reviews) 3. [ezyVet](https://www.capterra.at/software/99977/ezyvet-cloud-vet-software) — 4.6/5 (276 reviews) 4. [Shepherd](https://www.capterra.at/software/172485/shepherd-app) — 4.7/5 (87 reviews) 5. [Acuity Scheduling](https://www.capterra.at/software/128285/acuity-scheduling) — 4.8/5 (5741 reviews) ## Nutzerbewertungen ### "Great choice for an affordable price." — 5.0/5 > **Dave** | *17. Jänner 2019* | Tierarzt | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The ease of use for our team was the most important. There isn't anything that isn't covered in the "HELP ME" section. You can read the instructions, or you can allow the system to walk you through doing the task. It's very easy to learn and with regular updates the system continues to get better and better. Also, you can't say enough about support. I have been in IT for years. This is the best support team I've ever worked with online. They are friendly, knowledgeable and quick to respond. > > **Nachteile**: I'd like to see it be a bit more flexible for the client. There are some things I think should be moved to company settings. I don't like that it doesn't handle tax exempt clients, i.e. Rescues and Non-Profits. The reporting could be better, but I understand they are working on reporting now. > > Our overall experience has been 9 out of 10. We are very happy with our move from Avimark (big, costly, server-based) to web-based Neo. Once they delivered boarding, we didn't have to have any other applications to manage our hospital. I do wish that other third party application providers were integrating more things with Neo. But I guess that will come as the client base grows. ----- ### "It is constantly improving" — 4.0/5 > **Jessica** | *5. Mai 2020* | Tierarzt | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: -Easy to transfer and set up, Idexx did most of the work for us -Great Service -Bundled with our other Idexx services -Great for remote logins -New Improvements, and updates constantly -Cloud printing -Customizable to your needs > > **Nachteile**: -Not ready for hand held devices yet -Reports take some time to get use to -Not an easy way to track, Billed vs Payments -No quick way to itemized invoices when doing statments ----- ### "Needs work" — 3.0/5 > **Jennifer** | *15. November 2021* | Tierarzt | Empfehlungsbewertung: 1.0/10 > > **Vorteile**: The cloud based software is user friendly and convenient. Buttons are easily found, and software has a very up to date appearance. Integrates well with Smartflow and Vet Cove. Easy to update inventory. Integrated credit card processing at reasonable rates. Can easily e-mail consultations, receipts and forms to owners. > > **Nachteile**: Every part of the accounting needs work. It's impossible to accurately track A/R as payments are applied back to invoice dates and not the day they are actually paid. Financial tab is confusing as invoices are automatically generated for prepayments and not just a receipt. Records can not be e-mailed directly to veterinarians, and third party access does not allow them to access Smartflow sheets. Can have glitches > > While I am happy there have been improvements, I feel like we were misled about the capabilities of Neo and real concerns have been brushed off. Accounting has been a nightmare, and we spend a lot of time having to print and fax or individually download several parts of a record to e-mail to regular veterinarians which defeats the point of being paper light, nor is it a time savings. ----- ### "Neo Software" — 4.0/5 > **Ashlee** | *22. Juli 2021* | Tierarzt | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Neo is very user friendly, easy to set up and the support is awesome. > > **Nachteile**: We wish it integrated with Covetrus. We are a mobile clinic and don't carry a lot of product on board. Our clients primarily order through our online pharmacy. It would be nice to have their purchase history show up in their record in Neo. > > We are small one doctor practice and the previous software we were using had a lot of features that we just weren't using and it was expensive. Neo has everything we need and it's very user friendly. ----- ### "Neo Experience" — 5.0/5 > **Tracie** | *26. Oktober 2020* | Tierarzt | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The office uses IDEXX for both reference and in-house labs, so the integration with Neo is fantastic. We also signed up for WebPacs so our imaging would be integrated. The PMS is very user friendly. > > **Nachteile**: We would love to see a minimum dispense fee comparable Cornerstone's minimum dispense fee functionality. ----- Seite: 1 / 6\ Zurück: [Nächste Seite](https://www.capterra.at/software/145988/idexx-neo?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/145988/idexx-neo) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten