--- description: Detaillierte Informationen über VirtualPBX zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: VirtualPBX Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [Telefon Software](/directory/30084/telephony/software) > [VirtualPBX](/software/149117/business-voip) # VirtualPBX Canonical: https://www.capterra.at/software/149117/business-voip Seite: 1 / 3\ Zurück: [Nächste Seite](https://www.capterra.at/software/149117/business-voip?page=2) > Spare 40 bis 80 % gegenüber herkömmlichen Business-Telefonsystemen. Enthalten sind VoIP, Analogtechnik, Smartphone, WebRTC, SIP Trunking und native Anrufoptionen. > > Bewertung: **4.7/5** von 36 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet VirtualPBX? VirtualPBX wird in kleinem bis mittelgroßen Unternehmen auf vielen Märkten eingesetzt. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 36 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: VirtualPBX - **Region**: San Jose, USA - **Gegründet**: 1997 ## Gewerblicher Kontext - **Startpreis**: $ 9,00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch, Spanisch - **Verfügbare Länder**: Kanada, Mexiko, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Alarmfunktion / Benachrichtigungen - Anpassbare Berichte - Anruf-Transkription - Anrufaufzeichnung - Anruferprofile - Anrufprotokoll - Anrufverfolgung - Anrufverteilung - Anrufüberwachung - Audio/Video Conferencing - Aufzeichnung - Automated Attendant - Automatische Anrufverteilung - Automatische Antworten - Automatisches Telefonwahlgerät - Berichterstattung / Analyse - Berichterstattung über Anrufe - CRM-Systeme - Call Screening - Chat / Messaging - Dashboard Software - Dateitransfer - Ereignisgesteuerte Aktionen - Filesharing - Geplanter Nachrichtenversand - IVR - Kollaboration mehrerer Nutzer - Konferenzschaltungen - Kontaktmanagement - Live-Chat - Management der Anruflisten - Massen-SMS - Mobiler Zugriff - Multi-Channel-Kommunikation - PBX - SIP-Trunking - SMS-Nachrichtenversand - Softphone Software - Syndikat-Gruppen - Umfragen & Feedback - Umleitung der Anrufe - Video-Chat - Virtuelle Erweiterungen - VoIP (IP-Telefonie) - Voice-Mail - Warteschlangenmanagement - Wechselseitige Audio & Video - Weiterleitung von Anrufen (Call Routing) - Werkzeuge zur Zusammenarbeit - Zugriffskontrollen / Berechtigungen ... und 8 weitere Funktionen ## Integrationen (14 insgesamt) - Asana - Clio - Dropbox Business - Freshdesk - Gmail - Google Calendar - Google Sheets - HubSpot CRM - Microsoft Teams - Salesforce Platform - Shopify - Slack - Trello - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Telefon Software](https://www.capterra.at/directory/30084/telephony/software) ## Ähnliche Kategorien - [Telefon Software](https://www.capterra.at/directory/30084/telephony/software) - [SMS Marketing Software](https://www.capterra.at/directory/30842/sms-marketing/software) - [VoIP-Software](https://www.capterra.at/directory/30940/voip/software) - [Call-Center Software](https://www.capterra.at/directory/30007/call-center/software) - [Digital Workplace Software (Digitaler Arbeitsplatz)](https://www.capterra.at/directory/31536/digital-workplace/software) ## Alternativen 1. [Ringover](https://www.capterra.at/software/169627/ringover) — 4.7/5 (859 reviews) 2. [Nextiva](https://www.capterra.at/software/175788/nextiva) — 4.6/5 (914 reviews) 3. [3CX](https://www.capterra.at/software/158704/3cx) — 4.4/5 (465 reviews) 4. [RingEX](https://www.capterra.at/software/132178/ringcentral-mvp) — 4.2/5 (1201 reviews) 5. [Zoom Phone](https://www.capterra.at/software/208535/zoom-phone) — 4.5/5 (243 reviews) ## Nutzerbewertungen ### "A simple way to get a professional phone system for your business" — 5.0/5 > **Christopher** | *22. Jänner 2019* | Internet | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: We have been VirtualPBX customers for years. When our small business outgrew something like Google Voice, we needed something that had robust calling features that matched our business model. We also needed something modern, and VirtualPBX hit the right price point for us. We are a web development company of about half a dozen people, who each need their own extension and routing rules, forwarding to their cell phone, and SIP softphone capability since we're frequently on the move. VirtualPBX provides all these "level up" advanced features of a traditional PBX or in-house system, without all the overhead or tech know-how. Their concierge service translated all our requirements into the configuration and setup, trained us, and then we were off and running. > > **Nachteile**: The new "Dash" experience is modern and makes mostly intuitive sense, but isn't perfect. But online chat is very responsive to help you get through any issues you have, and it's right there, which I love. Less so with the software, but I wish the SIP licenses weren't an add-on cost. ----- ### "VPBX is Helpful, Affordable, and Responsive" — 5.0/5 > **Amanda** | *23. Oktober 2025* | Vorstandsbüro | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: It is easy to use and easy to set up. The customer support is extremely prompt and helpful. There have been very few and very short outages. This is helpful so that it doesn't interrupt service to our clients. Our team members are able to use phone, browser, or mobile, and this is extremely helpful. > > **Nachteile**: I would love to see a lower cost as our number of active lines fluctuates. I know it is difficult to stay competitive. I would also like the ability to customize the reporting to show outbound calls for each team member without having to pull the data manually. > > Overall, the experience has been good. The IT support is very helpful and goes above and beyond to support us as needed. We have not yet explored the mobile options for message sending, but we will be doing so in 2026. The call management and recording system has been better than expected. ----- ### "Support was not up to todays norms." — 1.0/5 > **Steve** | *25. Jänner 2024* | Immobilien | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Nothing, could not get help with problems I was having from any department, all were just passing the buck. > > **Nachteile**: Support from their onboarding department. > > Wasted about three weeks trying to get my SMS account set up. They have not clue what they were doing and would do nothing to help me. ----- ### "\[sensitive content hidden\] was my guardian angel." — 5.0/5 > **Paul** | *25. August 2025* | Rechtsberatung | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: That \[sensitive content hidden\] got my line ported \& set up in a few days so I did not suffer any down time for my business. > > **Nachteile**: A bit pricey compared to what I had with VOIPO and what was recomended, VOIP.MS but it has worked without a problem so far. > > Excellent\! \[sensitive content hidden\] was personable, stayed on top of getting my number ported and set up, and the system has worked so far. ----- ### "Good Value and Customer Service" — 5.0/5 > **Bill** | *25. September 2025* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I have been with VirtualPBX for well over a decade and have not had a bad experience. The tech support staff is always responsive and helpful. My business has grown significantly and VirtualPBX has helped me along the way. > > **Nachteile**: The user interface (Dash) is a little confusing for people who don't work in telecom/business phone systems, but tech support is helpful and many times, once any changes are made, the system requires little-to-no interaction. > > Overall I am pleased. The service is works well, is fairly easy to administer. The online guides are helpful. I appreciate the chat feature where someone is always available to help. ----- Seite: 1 / 3\ Zurück: [Nächste Seite](https://www.capterra.at/software/149117/business-voip?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/149117/business-voip) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten