--- description: Detaillierte Informationen über Parrot Cloud Call Center zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Parrot Cloud Call Center Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [Call-Center Software](/directory/30007/call-center/software) > [Parrot Cloud Call Center](/software/150341/parrot-cloud-call-center) # Parrot Cloud Call Center Canonical: https://www.capterra.at/software/150341/parrot-cloud-call-center Seite: 1 / 2\ Zurück: [Nächste Seite](https://www.capterra.at/software/150341/parrot-cloud-call-center?page=2) > Ansprechende und moderne Cloud-Callcenter-Software mit unbegrenztem Predictive Dialing, kombiniertem Telefonieren und Live-Dashboard für die Berichterstattung. > > Bewertung: **4.7/5** von 22 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Parrot Cloud Call Center? Der Zielmarkt von The Parrot sind KMUs, Callcenter oder große Unternehmen, die nach einem cloudbasierten Predictive Dialer und einem Inbound-Kontaktcenter suchen, das kostengünstig, schlank und leistungsstark ist. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 22 Nutzerbewertungen | | Bedienkomfort | 4.9/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.9/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.8/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Electronic Voice Services - **Region**: Addison, USA - **Gegründet**: 1993 ## Gewerblicher Kontext - **Startpreis**: $ 129,00 - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - Anrufaufzeichnung - Anrufprotokoll - Anruftext-Aufzeichnung - CRM-Systeme - Dashboard Software - IVR - Warteschlangenmanagement ## Category - [Call-Center Software](https://www.capterra.at/directory/30007/call-center/software) ## Alternativen 1. [Ringover](https://www.capterra.at/software/169627/ringover) — 4.7/5 (858 reviews) 2. [DialedIn CCaaS](https://www.capterra.at/software/29589/callcenternow) — 4.8/5 (314 reviews) 3. [Convoso](https://www.capterra.at/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews) 4. [Readymode](https://www.capterra.at/software/136728/readymode) — 4.6/5 (136 reviews) 5. [Dialpad](https://www.capterra.at/software/190976/dialpad-sell) — 4.2/5 (562 reviews) ## Nutzerbewertungen ### "A real time monitoring" — 5.0/5 > **Verifizierter Rezensent** | *12. Jänner 2019* | Sicherheit & Untersuchungen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: This no typical call center facility that can do inbound and outbound calls, this is best for starters that wanted to maximize and the same time expand their labor force. Not only that, data analysis is readily available in a given period of time. It is also easy to use and easy to navigate. > > **Nachteile**: The tool itself uses the whole page of the browser unlike other related software it can be used as an extension to the browser that sometimes it makes hard to navigate. > > This is a good tool for companies that has call centers, you can fully maximize your labor force and the same time watch them closely in just few clicks away. Also data gathering are accurate. ----- ### "I have had a great experience with Parrot Dialer & Support and It is the BEST\!" — 5.0/5 > **Jeff** | *3. Mai 2017* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The reports and the ease at which callers are able to get from call to call. I enjoy being able to leave voice messages with such ease. Because of this I have recommended the Parrot Predictive Dialer to several people in the same field. > > **Nachteile**: I would like for he callers screen to be more customizable. Example: I would like for my clients "pay history" to appear in a "field" on the screen along side their names, addresses and other info. Even it had to be on another "page" like the "script is. If while speaking to the "lead" I could simply "scroll down" or "click" to another page and see each campaign they have donated to. They would see the CAMPAIGN NAME - THE DATE THEY WERE SOLD - AND THE $DOLLAR AMOUNT THEY PAID. When we are "tested" and asked, this helps in confirming our legitimacy which translates into more donation dollars. > > More calls, more sales, more collections, more money\! ----- ### "somewhat pleased" — 3.0/5 > **Harold** | *21. September 2016* | Telekommunikation | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: willingness to do whatever it takes to get what we need > > **Nachteile**: IT support is poor on Parrott compared to the support we get on Koala. > > I like the product I just have had issues with IT/Support for Parrott. The Parrott team try's their best to give my company what we need so I give an A for effort but the It team is poor on delivery. ----- ### "Seriously the best solution for increased call volume goals\!" — 5.0/5 > **Angela** | *21. April 2017* | Software für die Automobilindustrie | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It's very user friendly, fully customizable to fit the needs of our company, and priced right. > > **Nachteile**: The only con that I can think of is that the reps aren't able to see how many calls are left in a dialing campaign which makes them log in and try to call before they know if the list has calls, or if the list is empty. It would be nice if they could see that calls were available so they didn't waste their time logging in to a campaign to find that there are no calls to be made. > > This system is by far the best for anyone looking to increase call volume. The system is user friendly, and it offers flexibility that would accommodate any size call center; from just a few reps up to hundreds. I've used other dialers, and this is one we will be sticking with. The price is affordable, and they company's customer support if phenomenal. ----- ### "Parrot is the best out there\!" — 5.0/5 > **Jacob** | *1. Dezember 2016* | Buchhaltung > > **Vorteile**: integration. user friendly, reliable > > **Nachteile**: missing auto email drip campaign > > Very happy with their service. the staff is always helpful and there to assist. the dialer is very reliable and easy to use. its also easy to work your way around. ----- Seite: 1 / 2\ Zurück: [Nächste Seite](https://www.capterra.at/software/150341/parrot-cloud-call-center?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/150341/parrot-cloud-call-center) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Strukturierte Daten