--- description: Detaillierte Informationen über eWay-CRM zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: eWay-CRM Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [Customer Success Tools](/directory/30961/customer-success/software) > [eWay-CRM](/software/152769/eway-crm) # eWay-CRM Canonical: https://www.capterra.at/software/152769/eway-crm Seite: 1 / 34\ Zurück: [Nächste Seite](https://www.capterra.at/software/152769/eway-crm?page=2) > CRM Add-in für Outlook, die bei der Verwaltung von Kontakten, Vertrieb, Projekten und Mail-Merges hilft. Sofort verfügbar auf iOS / Android. > > Bewertung: **4.5/5** von 808 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet eWay-CRM? Verkaufs- oder projektorientierte Organisationen mit Microsoft Outlook. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 808 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.4/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: eWay System - **Region**: Kansas City, USA - **Gegründet**: 2008 ## Gewerblicher Kontext - **Startpreis**: $ 20,00 - **Preismodell**: (Kostenlose Version verfügbar) (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch, Slowakisch, Tschechisch - **Verfügbare Länder**: Australien, Deutschland, Irland, Kanada, Slowakei, Südafrika, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Abonnenten-Management - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Anpassbare Felder - Anwaltsmanagement - Aufgabenmanagement - Automatisches Telefonwahlgerät - Berichterstattung / Analyse - Berichterstattung / Projektverfolgung - CAN-SPAM Compliance - CRM-Systeme - Dokumentenmanagement - E-Mail Marketing - E-Mail-Management - E-Mail-Tracking - Engagement-Tracking - Filesharing - Fortschrittsverfolgung - Fundraising-Management - Für Versicherungsbranche - Gemeinsame Kontakte - Kampagnenanalysen - Kampagnenmanagement - Kontaktmanagement - Kostenverfolgung - Kundendatenbank - Kundenmanagement - Kundennachverfolgung - Kundensegmentierung - Leadmanagement - Leistungsmanagement - Management der Anruflisten - Mitgliedschaft-Management - Mobile Optimization - Multi-Channel-Kommunikation - Pipeline-Management - Projektmanagement - Projektplanung/Terminierung - Ressourcenmanagement - Sales-Pipeline-Management - Statusverfolgung - Suchen / filtern - Terminplanung - Terminplanung - Vorlagen-Management - WYSIWYG-Editor - Werkzeuge zur Zusammenarbeit - Workflow-Management - Zeit & Kosten Verfolgung - Zeitverfolgung ... und 35 weitere Funktionen ## Integrationen (15 insgesamt) - 3CX - GPS Commander - Leady - Make - Microsoft 365 - Microsoft Outlook - Microsoft Power Automate - Microsoft Power BI - Microsoft Teams - Poll Everywhere - QuickBooks Online - Tableau - TeamViewer - WordPress - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Customer Success Tools](https://www.capterra.at/directory/30961/customer-success/software) ## Ähnliche Kategorien - [Customer Success Tools](https://www.capterra.at/directory/30961/customer-success/software) - [CRM-Systeme](https://www.capterra.at/directory/2/customer-relationship-management/software) - [Kontaktmanagement Software](https://www.capterra.at/directory/30016/contact-management/software) - [CRM Software für Kleinunternehmen](https://www.capterra.at/directory/31583/small-business-crm/software) - [Sales Tracking Software](https://www.capterra.at/directory/32744/sales-tracking/software) ## Alternativen 1. [HubSpot CRM](https://www.capterra.at/software/152373/hubspot-crm) — 4.5/5 (4446 reviews) 2. [Zoho CRM](https://www.capterra.at/software/155928/zoho-crm) — 4.3/5 (6959 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.at/software/204998/bigin-by-zoho-crm) — 4.7/5 (718 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.at/software/61368/salesforce) — 4.4/5 (18761 reviews) 5. [Dynamics 365](https://www.capterra.at/software/157279/dynamics-365) — 4.4/5 (5806 reviews) ## Nutzerbewertungen ### "eWay-CRM in Outlook" — 5.0/5 > **Christian** | *11. Dezember 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I really liked how eWay-CRM feels like a natural part of Outlook—it makes managing emails, contacts, and projects so easy without switching tools. It’s great to have everything in one place and keep the whole customer journey organized and connected. > > **Nachteile**: Setting up custom workflows for tasks, emails, or other eWay-CRM/Outlook elements currently requires coding skills, as low-code options aren’t available yet. ----- ### "Very satisfied, meets our B2B requirements" — 5.0/5 > **Christian** | *20. August 2025* | Medizinische Geräte | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Integration to MS World. It does not require an extra step. It is always on. The web version is very good too and will be the future going forward. > > **Nachteile**: Confusing at the beginning. It needs a lot of customisation to tailor your needs. But it can represent any market situation and sales cycle. > > Once you've customized it to your needs, it becomes a powerful tool that every business needs. The eway team is very helpful, responsive, and experts in their field. A CRM is a must. ----- ### "My point of view" — 5.0/5 > **Lenka** | *30. Juli 2025* | Bau | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: User friendly It is easy to connect e-mails to project Mobile app - I use it a lot for calling, thanks to it it is not necessary to have all my contacts in my smartphone. > > **Nachteile**: As like other systems, it is as good as its data... duplications are our problem. Maybe some warning that there is already similar contact would be useful. > > I am satisfied, we use it for almost 10 years. Mobile app is great for quick checking before a business meeting. ----- ### "CRM that suits our small business" — 5.0/5 > **Kateřina** | *6. Jänner 2026* | Öffentliche Sicherheit | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Clear workflow, convenient invoicing, pleasant communication with support when needed. The price-performance ratio is okay for me. Overall, we are very satisfied, we have been using eWay for several years. > > **Nachteile**: I liked the older look a little better, but it's nothing that bothers me. Customizing individual steps in the workflow is very detailed and therefore a bit more time-consuming, fortunately it doesn't need to be done very often. ----- ### ""Reliable and User-Friendly CRM"" — 5.0/5 > **Denis** | *11. Juni 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: I appreciated the seamless integration with Microsoft Outlook, which made it easy to manage emails, tasks, contacts, and sales opportunities in one place. The interface feels familiar, especially for teams already using Microsoft 365. Customizable fields and workflows allowed us to tailor the CRM to our business needs without heavy technical involvement. The mobile app is also a plus for managing information on the go. > > **Nachteile**: Sometimes the initial synchronization between Outlook and the CRM can be a bit slow, especially when dealing with large volumes of data. It's not a major issue, but it can be noticeable during setup or heavy use. > > Overall, my experience with eWay-CRM has been very positive. It streamlined our customer and project management processes by integrating directly into Outlook, which made adoption easy for the team. The system is intuitive, customizable, and well-suited for small to mid-sized businesses. Support has been responsive whenever we had questions, and the ongoing updates show that the product is actively maintained and improved. It’s a reliable tool that has helped us stay organized and efficient. ----- Seite: 1 / 34\ Zurück: [Nächste Seite](https://www.capterra.at/software/152769/eway-crm?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/152769/eway-crm) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten