---
description: Detaillierte Informationen über eWay-CRM zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria.
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title: eWay-CRM Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026
---

Breadcrumb: [Startseite](/) > [Customer Success Tools](/directory/30961/customer-success/software) > [eWay-CRM](/software/152769/eway-crm)

# eWay-CRM

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> CRM Add-in für Outlook, die bei der Verwaltung von Kontakten, Vertrieb, Projekten und Mail-Merges hilft. Sofort verfügbar auf iOS / Android.
> 
> Bewertung: **4.5/5** von 822 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet eWay-CRM?

Verkaufs- oder projektorientierte Organisationen mit Microsoft Outlook.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.5/5** | 822 Nutzerbewertungen |
| Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.4/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: eWay System
- **Region**: Kansas City, USA
- **Gegründet**: 2008

## Gewerblicher Kontext

- **Startpreis**: $ 20,00
- **Preismodell**:  (Kostenlose Version verfügbar) (Gratis Testen)
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Englisch, Slowakisch, Tschechisch
- **Verfügbare Länder**: Australien, Deutschland, Irland, Kanada, Slowakei, Südafrika, Vereinigte Staaten, Vereinigtes Königreich

## Funktionen

- Abonnenten-Management
- Abrechnung & Rechnungsstellung
- Aktivitäts-Dashboard
- Anpassbare Felder
- Anwaltsmanagement
- Aufgabenmanagement
- Automatisches Telefonwahlgerät
- Berichterstattung / Analyse
- Berichterstattung / Projektverfolgung
- CAN-SPAM Compliance
- CRM-Systeme
- Dokumentenmanagement
- E-Mail Marketing
- E-Mail-Management
- E-Mail-Tracking
- Engagement-Tracking
- Filesharing
- Fortschrittsverfolgung
- Fundraising-Management
- Für Versicherungsbranche
- Gemeinsame Kontakte
- Kampagnenanalysen
- Kampagnenmanagement
- Kontaktmanagement
- Kostenverfolgung
- Kundendatenbank
- Kundenmanagement
- Kundennachverfolgung
- Kundensegmentierung
- Leadmanagement
- Leistungsmanagement
- Management der Anruflisten
- Mitgliedschaft-Management
- Mobile Optimization
- Multi-Channel-Kommunikation
- Pipeline-Management
- Projektmanagement
- Projektplanung/Terminierung
- Ressourcenmanagement
- Sales-Pipeline-Management
- Statusverfolgung
- Suchen / filtern
- Terminplanung
- Terminplanung
- Vorlagen-Management
- WYSIWYG-Editor
- Werkzeuge zur Zusammenarbeit
- Workflow-Management
- Zeit & Kosten Verfolgung
- Zeitverfolgung

... und 35 weitere Funktionen

## Integrationen (15 insgesamt)

- 3CX
- GPS Commander
- Leady
- Make
- Microsoft 365
- Microsoft Outlook
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft Teams
- Poll Everywhere
- QuickBooks Online
- Tableau
- TeamViewer ONE
- WordPress
- Zapier

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- Chat

## Category

- [Customer Success Tools](https://www.capterra.at/directory/30961/customer-success/software)

## Ähnliche Kategorien

- [Customer Success Tools](https://www.capterra.at/directory/30961/customer-success/software)
- [CRM-Systeme](https://www.capterra.at/directory/2/customer-relationship-management/software)
- [Kontaktmanagement Software](https://www.capterra.at/directory/30016/contact-management/software)
- [CRM Software für Kleinunternehmen](https://www.capterra.at/directory/31583/small-business-crm/software)
- [Sales Tracking Software](https://www.capterra.at/directory/32744/sales-tracking/software)

## Alternativen

1. [HubSpot CRM](https://www.capterra.at/software/152373/hubspot-crm) — 4.5/5 (4453 reviews)
2. [Zoho CRM](https://www.capterra.at/software/155928/zoho-crm) — 4.3/5 (6965 reviews)
3. [Bigin by Zoho CRM](https://www.capterra.at/software/204998/bigin-by-zoho-crm) — 4.7/5 (727 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.at/software/61368/salesforce) — 4.4/5 (18768 reviews)
5. [Dynamics 365](https://www.capterra.at/software/157279/dynamics-365) — 4.4/5 (5813 reviews)

## Nutzerbewertungen

### "eWay-CRM in Outlook" — 5.0/5

> **Christian** | *11. Dezember 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: I really liked how eWay-CRM feels like a natural part of Outlook—it makes managing emails, contacts, and projects so easy without switching tools. It’s great to have everything in one place and keep the whole customer journey organized and connected.
> 
> **Nachteile**: Setting up custom workflows for tasks, emails, or other eWay-CRM/Outlook elements currently requires coding skills, as low-code options aren’t available yet.

-----

### "Very satisfied, meets our B2B requirements" — 5.0/5

> **Christian** | *20. August 2025* | Medizinische Geräte | Empfehlungsbewertung: 7.0/10
> 
> **Vorteile**: Integration to MS World. It does not require an extra step. It is always on. The web version is very good too and will be the future going forward.
> 
> **Nachteile**: Confusing at the beginning. It needs a lot of customisation to tailor your needs. But it can represent any market situation and sales cycle.
> 
> Once you've customized it to your needs, it becomes a powerful tool that every business needs. The eway team is very helpful, responsive, and experts in their field. A CRM is a must.

-----

### "My point of view" — 5.0/5

> **Lenka** | *30. Juli 2025* | Bau | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: User friendly
It is easy to connect e-mails to project
Mobile app - I use it a lot for calling, thanks to it it is not necessary to have all my contacts in my smartphone.
> 
> **Nachteile**: As like other systems, it is as good as its data... duplications are our problem. Maybe some warning that there is already similar contact would be useful.
> 
> I am satisfied, we use it for almost 10 years. 
Mobile app is great for quick checking before a business meeting.

-----

### "CRM that suits our small business" — 5.0/5

> **Kateřina** | *6. Jänner 2026* | Öffentliche Sicherheit | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: Clear workflow, convenient invoicing, pleasant communication with support when needed. The price-performance ratio is okay for me. Overall, we are very satisfied, we have been using eWay for several years.
> 
> **Nachteile**: I liked the older look a little better, but it's nothing that bothers me. Customizing individual steps in the workflow is very detailed and therefore a bit more time-consuming, fortunately it doesn't need to be done very often.

-----

### "Sorry, i dont know (MNFORCE)" — 4.0/5

> **Nataša** | *5. März 2026* | Marktforschung | Empfehlungsbewertung: 6.0/10
> 
> **Vorteile**: The system is very easy to use and intuitive. I also appreciate its clear and well-organized interface, which makes it simple to manage contacts, companies, and tasks efficiently
> 
> **Nachteile**: One limitation is that inactive companies or contacts cannot be easily deleted, which can make the database less organized over time.
> 
> Overall, my experience with eWay-CRM has been very positive. It is a practical and user-friendly CRM solution that integrates well with daily workflows and helps keep client communication and project management organized. It is especially useful for teams that need a simple and reliable CRM within their existing work environment.

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## Links

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