--- description: Detaillierte Informationen über Keela zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Keela Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [NPO Software (Non-Profit-Organisationen)](/directory/30805/nonprofit/software) > [Keela](/software/154358/keela) # Keela Canonical: https://www.capterra.at/software/154358/keela Seite: 1 / 14\ Zurück: [Nächste Seite](https://www.capterra.at/software/154358/keela?page=2) > Keela unterstützt gemeinnützigen Organisationen dabei, eine große Wirkung zu erzielen. Verwalte Spender\*innen, erstelle Spendenseiten und Berichte, sende E-Mails und mehr in einer einzelnen Plattform. > > Bewertung: **4.3/5** von 314 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Keela? Die Software ist ideal für kleine und mittlere gemeinnützige Organisationen, die Spender\*innen verwalten und pflegen, Spenden überwachen, sie auf einfache Weise und zu einem erschwinglichen Preis empfangen möchten. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.3/5** | 314 Nutzerbewertungen | | Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.5/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.4/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.0/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Aplos - **Region**: Fresno, USA - **Gegründet**: 2009 ## Gewerblicher Kontext - **Startpreis**: $ 160,00 - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Kanada, Vereinigte Staaten ## Funktionen - Aktivitäts-Dashboard - Anpassbare Vorlagen - Aufgabenmanagement - Belegmanagement - Berichterstattung und Statistik - Buchhaltung - CRM-Systeme - E-Mail Marketing - Formularverwaltung - Fundraising-Management - Kalenderverwaltung - Kampagnenmanagement - Kommunikationsmanagement - Kontaktmanagement - Kontrolle des Genehmigungsprozesses - Mitglieder-Datenbank - Mitgliedschaft-Management - Mobiles Spenden - Online-Spenden - Pfand-Management - Registrierungs-Management - Ressourcenzuordnung und -planung - Spender-Management - Subventions-Management - Werkzeuge zur Zusammenarbeit - Wiederkehrende Spenden - Zahlungsabwicklung ## Integrationen (11 insgesamt) - Aplos - BitPay - Eventbrite - Gmail - Mailchimp - PayPal - QuickBooks Online - Raisely - Stripe - Xero - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [NPO Software (Non-Profit-Organisationen)](https://www.capterra.at/directory/30805/nonprofit/software) ## Ähnliche Kategorien - [NPO Software (Non-Profit-Organisationen)](https://www.capterra.at/directory/30805/nonprofit/software) - [Fundraising-Software (Spendensoftware)](https://www.capterra.at/directory/20047/fundraising/software) - [Spendenverwaltung Software](https://www.capterra.at/directory/30548/donation-management/software) - [CRM-Systeme für Nonprofit-Organisationen](https://www.capterra.at/directory/31515/nonprofit-crm/software) - [Projektmanagement Tools für gemeinnützige Organisationen](https://www.capterra.at/directory/32439/project-management-software-for-nonprofits/software) ## Alternativen 1. [DonorPerfect](https://www.capterra.at/software/2698/donorperfect-fundraising-software) — 4.5/5 (1438 reviews) 2. [Givebutter](https://www.capterra.at/software/172048/givebutter) — 4.8/5 (872 reviews) 3. [Neon CRM](https://www.capterra.at/software/102088/neoncrm) — 4.3/5 (619 reviews) 4. [Bloomerang](https://www.capterra.at/software/131207/bloomerang) — 4.7/5 (1287 reviews) 5. [Bonterra Network for Good](https://www.capterra.at/software/111128/bonterra-guided-fundraising) — 4.6/5 (937 reviews) ## Nutzerbewertungen ### "A CRM that better fit our needs." — 4.0/5 > **Mackenzie** | *27. August 2020* | Non-Profit-Organisation Management | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Keela's features were designed with non-profits in mind (versus business-based designs from competitors) that allow for easier organization of newsletter campaigns, volunteers, and interactions with contacts. > > **Nachteile**: Keela 1.0 is rough around the edges in some aspects. For example, the e-blast editor is difficult to navigate on a laptop or smaller desktop screen as some text boxes or drop down menus get squished or pushed off screen, and pressing one wrong button could lead you to lose your work. > > Keela and their team has been exceptional in their customer service and getting back with answers to my questions. ----- ### "Keela is robust and user friendly\!" — 5.0/5 > **Brian** | *26. Mai 2026* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Keela has a very user friendly interface and a robust set of donor management tools. We like that there is some AI integrated with the software to help us identify areas where we can improve. > > **Nachteile**: Our experience so far has been great and we do not have any complaints. The entire team at Keela that we have interacted with has been very helpful. > > Keela has allowed us to integrate our donor management with our accounting software to create a much more seamless financial management process. We love the robust tools that Keela offers us to track our donations, communicate with our donors, and pull custom reports for our Board and Executive team. We switched to Keela from Blackbaud and the experience has been so refreshing and at a much better price. ----- ### "Great Platform, Extremely Disappointing Support Experience" — 1.0/5 > **Cody** | *2. Juni 2026* | Non-Profit-Organisation Management | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: The Keela platform itself is incredibly well designed, modern, and easy to use. The interface is clean, intuitive, and much more user friendly than many other donor management systems we explored. Features are laid out in a way that makes day-to-day tasks simple to navigate, and the overall system appears to have a lot of potential for nonprofits looking for a streamlined CRM solution. > > **Nachteile**: Unfortunately, the staff support and migration experience became the weakest part of the process. Communication was inconsistent, timelines were missed, and serious concerns regarding missing donor data were not handled with the urgency or accountability we expected after investing significant time and money into the transition. > > Extremely disappointing experience with Keela. After spending thousands of dollars, including additional import fees, and investing over two months into the migration process, we are still uncovering hundreds of missing donation records. As a non-profit organization, accurate donor data is absolutely critical, and the fact that major donor history was missing is incredibly concerning. What made the situation even worse was the lack of communication and accountability when these issues were raised. After escalating concerns involving missing data and discussing stepping away from the platform entirely, responses from our points of contact stopped altogether. We understand migrations can have challenges, but the combination of data integrity issues, long delays, poor communication, and ongoing costs made this an extremely frustrating experience. Unfortunately, this process left us with very little confidence in the platform moving forward. ----- ### "Here for the long haul" — 4.0/5 > **Elsa** | *21. Mai 2026* | Unterhaltung | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Keela is a great CRM option for mid-sized non-profits. They have a great feedback mechanism and actually respond to suggestions. We've been with them for 8 years and it's amazing to see all the new features they've added. We find the email campaign tools are exactly what we need without subscribing to separate e-newletter software. > > **Nachteile**: While I completely understand the reasoning behind it (not everyone wants or needs it), I wish you didn't have to pay extra for automation. More people would experiment with it and might learn how great of a tool it is, if it were available for everyone. That's the only con that I can come up with\! > > We've been really happy with Keela. I've recommended it to countless other organizations over the years. ----- ### "Accountant" — 4.0/5 > **Christine** | *19. Mai 2026* | Non-Profit-Organisation Management | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Importing data into keela. Easy to navigate. Reporting - Can produce several reports that are usefull. Many filters to use. Easy to setup ie campaigns impact area > > **Nachteile**: Tax receipt - received many complaints about the length of our tax receipts for donors who donate monthly. Slow response to customer support. When inputting a manual donation you can not edit the data if you made a mistake. For example if I inputted the wrong date I can not change it when I did not issue a tax receipt. Tried to preform a donation summary report and the date produced was incorrect. Emailed customer service put have not received feedback > > I mainly use the donation portion of Keela so did not respond to the email marketing portion of Keela. Overall would like better customer response and help instead of referring me to the knowledge base section. ----- Seite: 1 / 14\ Zurück: [Nächste Seite](https://www.capterra.at/software/154358/keela?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/154358/keela) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten