--- description: Detaillierte Informationen über Cloudbeds zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Cloudbeds Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [Channel Management Software](/directory/30678/channel-management/software) > [Cloudbeds](/software/158839/cloudbeds) # Cloudbeds Canonical: https://www.capterra.at/software/158839/cloudbeds Seite: 1 / 15\ Zurück: [Nächste Seite](https://www.capterra.at/software/158839/cloudbeds?page=2) > Cloudbeds ist eine All-in-one-Suite für das Gastgewerbe, die alle Tools kombiniert, die du zur Verwaltung und zum Wachstum deines Unternehmens benötigst. > > Bewertung: **4.3/5** von 340 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Cloudbeds? Cloudbeds funktioniert am besten, aber nicht ausschließlich für kleine bis mittelgroße unabhängige Immobilienbesitzer, Hotels, Hostels, Pensionen, Privatzimmer, Pensionen, Ferienhäuser, Ferienwohnungen, Campingplätze und vieles mehr. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.3/5** | 340 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.1/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Cloudbeds - **Region**: San Diego, USA - **Gegründet**: 2012 ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Albanien, Argentinien, Aruba, Australien, Barbados, Belgien, Belize, Brasilien, Bulgarien, Chile, Costa Rica, Deutschland, Dänemark, Ecuador, El Salvador, Estland, Finnland, Frankreich, Griechenland, Honduras und 40 weitere ## Funktionen - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Angebotsmanagement - Anmerkungen zur Reservierung - Auftragsmanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - Bestandskontrolle - Bonus-Management - CRM-Systeme - Dynamische Preise - Ertragsmanagement - For Hostel/Dorm Managers - Front Desk Management - GDS-/OTA-Integration - Gasterlebnis-Management - Gruppenreservierungen - Haushaltungsmanagement - Immobilienverwaltung - Inventarverwaltung - Kalenderverwaltung - Kampagnenmanagement - Kanal-Analytik - Kanalmanagement - Kundenbetreuung - Leistungskennzahlen - Marketing-Automatisierung - Multi-Channel-Vertrieb - Multichannel-Management - Online-Buchung - Partnermanagement - Pipeline-Management - Raten-Management - Raum-Inventar - Registrierungs-Management - Reservierung-Management - Reservierungs-Management - Third-Party Integrations - Verkaufspunkt POS - Zahlungsabwicklung ## Integrationen (13 insgesamt) - Alchemer - Capsule - Constant Contact - Dropbox Business - Dropbox Sign - Gmail - Google Analytics 360 - Google Docs - Mailchimp - Salesforce Sales Cloud - SugarCRM - SurveyMonkey - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Channel Management Software](https://www.capterra.at/directory/30678/channel-management/software) ## Ähnliche Kategorien - [Hotelsoftware](https://www.capterra.at/directory/20031/hospitality-property-management/software) - [Reservierungssoftware](https://www.capterra.at/directory/20032/reservations/software) - [Channel Management Software](https://www.capterra.at/directory/30678/channel-management/software) - [Hostel Software](https://www.capterra.at/directory/31457/hostel-management/software) - [Hotel Channel Management Software](https://www.capterra.at/directory/31615/hotel-channel-management/software) ## Alternativen 1. [Hostaway](https://www.capterra.at/software/152433/hostaway) — 4.8/5 (1524 reviews) 2. [Lodgify](https://www.capterra.at/software/131924/lodgify) — 4.5/5 (1282 reviews) 3. [Guesty](https://www.capterra.at/software/159377/guesty) — 4.4/5 (465 reviews) 4. [eZee Centrix](https://www.capterra.at/software/141727/ezee-centrix) — 4.7/5 (345 reviews) 5. [Little Hotelier](https://www.capterra.at/software/144307/little-hotelier) — 4.0/5 (220 reviews) ## Nutzerbewertungen ### "Overall recommended but hope you can make some improvements" — 5.0/5 > **Shen** | *13. Oktober 2019* | Gastgewerbe | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: the PMS and UX. Easy to use for everyone. Set up is easy and flexible. Integrations are useful > > **Nachteile**: the Booking Engine - not flexible enough. PIE - trialled but the rate shopper took the wrong rates, not BAR so rate shopping comparison was useless to us. ----- ### "Choosing Cloudbeds as the HMS to migrate from our old HMS" — 4.0/5 > **Larry** | *27. Juni 2022* | Gastgewerbe | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: First of all, it was a pleasant experience to engage with the first line officers from cloudbeds, IE the sales staff. The meeting was useful and concise. Most of my relevant concerns were handled. Those that weren't were handled by the appropriate technical colleague. The migration was smooth although anyone who intents to perform all the data migration should get ready for a lot of work as the data might not be imported accurately albeit its not a major concern. The part that i was most impressed with Cloudbeds would be the dashboard and the calender. From these 2 functions its easy to have a clear view of the check ins, out, as well as the occupancy. Of course there are more sub functions equally useful from the calender. Another equally cool feature i'd have to say is the integration with a large pool of vendors to expand the basic HMS and cater it specifically to each hotel's operation. For us, we integrated Cloudbeds with Assa Abloy's NFC enabled door lock, a Mobile Check in aplication which allows our guests to check in wthout accessing our front desk. This frees up our front desk staff and they have time to perform other tasks\! Guest can safely access their room with their mobile device. > > **Nachteile**: Like any software or application, there are always ways and functions to improve. I was rather disappointed after we have rolled out LIVE with Cloudbeds only to discover that the functions of its REPORTS ( this also include guests folios) are not as comprehensive or flexible as we initially thought. There were also a couple of times when all our front desk terminals were not accesible and was later confirmed by Cloudbeds support personnel that they had some technical issues and needed some time to rectify the situation. (Fortunately it took less than 3 hours). And to be fair, since we've gone LIVE with Cloudbeds, it happened only twice. The other issue is the lag, sometime my staff will complain to me that it can take more than 2-3 mins to load a page. > > I think i have already given that in my first feedback. ----- ### "Looks nice but buggy updates and non existant tech support" — 1.0/5 > **Henk** | *22. Juli 2025* | Gastgewerbe | Empfehlungsbewertung: 1.0/10 > > **Vorteile**: The onboarding is ok and in the beginning it looks realy nice. Until you start using it....Basic functionality is ok. > > **Nachteile**: The customer support sounds really friendly but does absolutely nothing. As soon as a thing is more than a basic problem they do not know how to handle it, create a ticket and that ticket gets succed into a black hole of non existent technical support. Release introduce new problems that never get solved. Bugs in the software are marked as a wish and published on their online community where people can share their wishes for changes. I have never seen any of those request being picked up and translated into an update. > > Basic functionality ok, but the rest......sucks. Every extra thing you want is an extra fee or even better an external party providing it with another fee.... ----- ### "Cloudbeds, easy to use, very functional." — 5.0/5 > **Carl** | *4. Juni 2022* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It took me less than 5 minutes to teach my employee everything they need to be efficient in the program. It is extremely easy to switch languages depending on who the user is. It is organized in a thoughtful way. Creating reservations form, for example, can be accessed from various screens. > > **Nachteile**: There are some areas where I would like to be able to set my own default. For example, when I go to the reservations page (all reservations historically and current), there is a filter which quickly gives me just the current unfulfilled (future) reservations. I would like that to be the default filter. I cannot set it as default. There are other similar filters. > > My hostel is listed with several reservation agencies, every time there is a reservation, I need to go to all of the other agencies and close that room. It is very time consuming and cumbersome, however, if I don't I risk overbooking a room. With cloudbeds the process is automatic and instant (within a minute). ----- ### "We have become loyal clients" — 5.0/5 > **Oriana** | *25. Mai 2022* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Its very easy to use and implement and I am able to access it from my phone, so I can work from literally anywhere. The game changer for me is the customer support which is always very very fast with well trained staff. > > **Nachteile**: I am not able to tell quickly when looking at the calender which days are bank holidays. There should be a way to make those days a different colour. Also I wish there was more history on the blockage of dates (such as when the blocking was done). > > I installed cloudbeds to be able to curb overbooking and it has served me very well. We had a manager that tried to change to another system and it was a disaster. I still dont understand why he tried to change. ----- Seite: 1 / 15\ Zurück: [Nächste Seite](https://www.capterra.at/software/158839/cloudbeds?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/158839/cloudbeds) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten