Ebsta

Ebsta

von Ebsta

Wer verwendet Ebsta?

Ebsta hilft Marketing- und Vertriebsabteilungen sowie für Kundenerfolg zuständige Teams dabei, das Kundenengagement zu erhöhen. Aktuell lässt sich Ebsta in Salesforce, Gmail und Google Kalender integrieren.

Was ist Ebsta?

Mit Ebsta ist es Tausenden von Unternehmen gelungen, das Kundenengagement nachhaltig zu verbessern. Die Customer Intelligence Platform von Ebsta ermöglicht eine nahtlose Integration von Salesforce, E-Mail und Kalendern, damit du dein Unternehmensnetzwerk automatisch freischalten, personalisierte Abfolgen erstellen, Engagement in Echtzeit verfolgen sowie die Kundenbindung und Teamleistung messen kannst. Die Chrome-Erweiterung von Ebsta bietet zahlreiche Funktionen zur Steigerung der Produktivität – wie Integration mit Salesforce, Verfolgung von E-Mails, Später senden und einen Meeting-Planer.

Ebsta – Details

Ebsta

http://www.ebsta.com

Gegründet 2009

Ebsta – Preisübersicht

Ebsta ist verfügbar ab 30,00 $/Monat. Ebsta bietet eine Gratisversion und eine kostenlose Testversion. Weitere Preisinformationen für Ebsta findest du unten.

Startpreis

30,00 $/Monat

Kostenlose Version

Ja

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Ebsta Funktionen

Kundenengagement Software
Abwanderungsraten-Management
Analytik
Community-Management
Feedback-Sammlung
Gamification
Inhalt-Syndizierung
Kommunikationsmanagement
Live-Chat
Video-Inhalte
Angebotsmanagement
Content-Management
Dokumentenmanagement
Gebietsmanagement
Kollaboration
Kontaktmanagement
Leadmanagement
Leistungsmanagement
Meeting-Management
Präsentation-Management
Trainingsmanagement
Ziel- / Kontingentverwaltung

Ebsta – Nutzerbewertungen

Zeigt 5 von 100 Nutzerbewertungen

Gesamt
4.8/5
Benutzerfreundlichkeit
4.8/5
Kundenservice
4.6/5
Funktionen
4.6/5
Preis-Leistungs-Verhältnis
4.6/5
Eman J.
Recruiting Coordinator
Outsourcing/Offshoring, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 30.8.2018

"Ebsta is the email tracking buddy!"

Kommentare: If you want the best email tracking tool to use in order for your messages to be sync on salesforce or targetrecruit, Ebsta is the best application to select from!

Vorteile: I like Ebsta because it helps me sync all the emails I sent, receive, reply, and forward to and from the client or candidate on Salesforce. I also like the fact that I can schedule the time and date of when I will be sending an update or an email to the candidate. This help me do all of the order I receive from my boss even if it is dated a week from now because I can just schedule when the email should be sent out to a single candidate, client or a prospective client or candidate. Ebsta is great too because it enables me to see when the receiver of my email already open such correspondence.

Nachteile: What I least like about Ebsta is that whenever I am using a different computer, I need to restart it again. It is very time consuming. Since it is bundle to my gmail, why can't it be just synced to the email I am using so that whenever I log in to my email, I don't need to refresh my Ebsta so that it will work again.

  • Quelle des Nutzers 
  • Bewertet am 30.8.2018
Adrian S.
Admin
Computer-Software, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Likelihood to Recommend
    8/10
  • Quelle des Nutzers 
  • Bewertet am 23.1.2020

"An essential if you work with Gmail and Salesforce"

Kommentare: Great

Vorteile: As a SF Admin and a "Customer and Sales Support", I use Ebsta every day to plug those customer responses directly to the History Activity of the associated Opportunity.
One can compose/send Gmail from within Salesforce but when customers respond it's to your Gmail and so the history thread would be lost, so lucky that this can be solved with Ebsta.
The Sales reps prefer to work directly from their Gmail and generally don't like to have SF open. Ebsta has a good info-bar that sits neatly at the top of our your Gmail to sync vital sales info directly in your Gmail view.

Nachteile: Manually creating leads and contacts that don't sync because they're not already in SF.
The "Create Record" option could be more intuituve.

  • Quelle des Nutzers 
  • Bewertet am 23.1.2020
Curt W.
Sales
Biotechnologie, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 24.1.2020

"Ebsta makes managing my day to day easier"

Kommentare: Ebsta allows us to mangage and multiple touch and long sales cycle more confidently.

Vorteile: I have been using Ebsta Inbox for over two years and it is crucial to my daily workflow. It eliminates the need for me to organize my inbox and rely on my memory to recall followups. We have it hooked to Salesforce.com and it is provides enormous peace of mind to know that I am looking at the entire communication history of a prospect/customer when I am viewing their Contact record. And it is easy to use and administer.

Nachteile: I would prefer better reporting around the Cadence functionality

  • Quelle des Nutzers 
  • Bewertet am 24.1.2020
Jessica R.
Client Services Manager
13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Overall Rating
    3/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    2/5
  • Likelihood to Recommend
    7/10
  • Quelle des Nutzers 
  • Bewertet am 2.4.2018

"Ebsta is a great tool for the recruiting industry!"

Kommentare: If you can afford the cost it and enforce that your users are accessing it and using it to the full extent it can really streamline your work and make your entire team much more efficient. I would estimate that a recruiter who is loading 30 new contacts a week to their database would save around 2-3 hours per week using the entire Ebsta suite.

Vorteile: -Ebsta helps link contact information from anywhere on the web to your database (we use Bullhorn) making you super efficient
-It is easy to use and offers online help and guides so any level user can easily navigate
-Connects to Outlook and Word to easily capture data and populate your database with little effort on your part.
-Provides ability to quickly navigate from websites to your database with one click
-Keeps data in database fresh as you are able to pull updates from the web

Nachteile: - The cost for Ebsta is pretty high. To really get the benefit you have to purchase all 3 of their toolbars (they have one for email, one for word and one for the internet) and charging separately for each so that adds up. Also it's a fee per user so you are paying three costs per each employee -- and again for it to be worth it you really need to purchase all three and everyone on your team must have their own.

  • Quelle des Nutzers 
  • Bewertet am 2.4.2018
Chris H.
President and Founder
Personalbeschaffung & -besetzung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    Unrated
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 26.11.2019

"Saving Time"

Kommentare: We eliminated the lost productivity from going back and forth between our ATS and the Resume Boards resulting in a significant Time Savings!

Vorteile: EBSTA allows us to save time while adding people to our Bullhorn Applicant Tracking System from LinkedIn and Dice. It also simplifies adding Notes, updating Candidate Resumes and editing a Candidate Records without leaving LinkedIn or Dice. We figure it save us about 135 man-hours per year.

Nachteile: We have not found any issues with EBSTA.

  • Quelle des Nutzers 
  • Bewertet am 26.11.2019