--- description: Detaillierte Informationen über Guesty zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Guesty Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [Software für Ferienwohnungen](/directory/30616/vacation-rental/software) > [Guesty](/software/159377/guesty) # Guesty Canonical: https://www.capterra.at/software/159377/guesty Seite: 1 / 20\ Zurück: [Nächste Seite](https://www.capterra.at/software/159377/guesty?page=2) > Guesty ist eine leistungsfähige und robuste Technologie für Ferienwohnungs- und Ferienhausverwaltung in jeder Größenordnung. > > Bewertung: **4.4/5** von 480 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Guesty? Airbnb- und Ferienimmobilienvermieter, die ihr Geschäft durch Automation, effizientes Management und mehr Präsenz voranbringen wollen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 480 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.2/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Guesty - **Region**: Walnut, USA - **Gegründet**: 2014 ## Gewerblicher Kontext - **Startpreis**: $ 23,00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Italienisch, Japanisch, Polnisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Albanien, Amerikanische Jungferninseln, Andorra, Antigua und Barbuda, Argentinien, Aruba, Australien, Bahamas, Barbados, Belgien, Belize, Bermuda, Brasilien, Britische Jungferninseln, Bulgarien, Chile, Costa Rica, Deutschland, Dominica, Dominikanische Republik und 85 weitere ## Funktionen - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Anmerkungen zur Reservierung - Auftragsmanagement - Belegungsmanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - Bestandskontrolle - Buchhaltung - CRM-Systeme - Chancenmanagement - Dokumentenmanagement - Dynamische Preise - Ertragsmanagement - Forderungen - GDS-/OTA-Integration - Gasterlebnis-Management - Gruppenreservierungen - Guest Tracking - Gäste-Check-in/Check-out - Haushaltungsmanagement - Immobilien-Datenbank - Immobilienverwaltung - Instandhaltungsmanagement - Kampagnenmanagement - Kanal-Analytik - Kanalmanagement - Kommunikationsmanagement - Kommunikationsmanagement - Kontaktmanagement - Kundenbetreuung - Leadmanagement - Marketing-Automatisierung - Mieter-Nachverfolgung - Mitarbeitermanagement - Multi-Channel-Vertrieb - Multichannel-Management - Online-Buchung - Online-Reservierungen - Online-Zahlungen - Partnermanagement - Portfoliomanagement - Reservierung-Management - Reservierungs-Management - Steuermanagement - Third-Party Integrations - Verbindlichkeiten - Verkaufspunkt POS - Wartungsplanung - Zahlungsabwicklung ... und 12 weitere Funktionen ## Integrationen (45 insgesamt) - AIPEX - Accountable - AirDNA - Akia - Aloware - AutoRank - Autohost - Besty - Beyond - Breezeway - ChargeAutomation - Chekin App - Conduit - Content.One - Duve ... und 30 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Software für Ferienwohnungen](https://www.capterra.at/directory/30616/vacation-rental/software) ## Ähnliche Kategorien - [Software für Ferienwohnungen](https://www.capterra.at/directory/30616/vacation-rental/software) - [Hotelsoftware](https://www.capterra.at/directory/20031/hospitality-property-management/software) - [Channel Management Software](https://www.capterra.at/directory/30678/channel-management/software) - [Immobilienmanagement Software](https://www.capterra.at/directory/20050/real-estate-property-management/software) - [Hausverwalter Software](https://www.capterra.at/directory/30929/rental-property-management/software) ## Alternativen 1. [Hostaway](https://www.capterra.at/software/152433/hostaway) — 4.8/5 (1607 reviews) 2. [DoorLoop](https://www.capterra.at/software/211768/doorloop) — 4.8/5 (711 reviews) 3. [Buildium](https://www.capterra.at/software/47428/buildium-property-management-software) — 4.5/5 (2234 reviews) 4. [ResMan](https://www.capterra.at/software/135182/resman) — 4.6/5 (602 reviews) 5. [Entrata](https://www.capterra.at/software/20372/entrata) — 4.6/5 (444 reviews) ## Nutzerbewertungen ### "Schöne Benutzeroberfläche, top Kundensupport\!" — 5.0/5 > **Finn** | *21. Mai 2026* | Immobilien | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Sehr schöne Benutzerobrfläche, schneller Kundensupport, leichte Anbindung an Portale und einfache Handhabung. > > **Nachteile**: Sehr unprofessionelle Website im Guesty-Light Paket, vor allem im Handy-Format. Keinerlei Anpassungsmöglichkeiten, Logo viel zu klein - im Handy-Format kaum erkennbar und weitere Elemente verschoben. Dringende Verbesserung nötig\! Keine Möglichkeit den Umsatz nach Monaten zu berechnen, nur nach Check-in Datum, was das Ergebnis verfälscht, wenn eine Buchung in den neuen Monat geht. > > Im Ganzen gefällt mir Guesty sehr gut, da es eine sehr schöne übersichtliche Oberfläche bietet und einen sehr schnellen freundlichen Kundensupport hat. ----- ### "Guesty is a good solution for us" — 4.0/5 > **Clemens** | *31. März 2026* | Gastgewerbe | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: It makes my daily work so much easier. I couldn't do without Guesty\! Guesty is a mature solution that runs stably and that we can rely on. > > **Nachteile**: We would also like the option to mark bookings with flags in the calendar, so that we can immediately see who has booked parking spaces. Another possibility would be to use color to differentiate the guests in the calendar. > > We switched from Guesty for Hosts to Guesty and received excellent support throughout the process. This made the switch quite easy, and we quickly found our way around the new Guesty platform. We had imagined it would be more difficult and were pleasantly surprised. It now almost completely meets our needs. We would just like a few more options in the calendar view. Overall, a solid solution that we can recommend. ----- ### "Guesty must be the best" — 5.0/5 > **Julian** | *2. März 2026* | Immobilien | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Has to be the leading PMS for vacation rentals right now. Full of features, powerful and reliable. Decent support available, and business development always in mind. > > **Nachteile**: Password requirements, and user permissions management can be a bit clunky. Payout information can be tricky and reporting / analytics isn't as good as some other available. > > Great, and I'm a loyal customer of 5 years now. Wouldn't consider moving PMS unless they were able to display some seriously good USP\! ----- ### "Powerful Property Management Platform for Short-Term Rentals" — 5.0/5 > **Raam** | *1. April 2026* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: What I liked most about Guesty is how it simplifies managing multiple rental properties. The synchronization across booking platforms works reliably, which helps avoid scheduling conflicts and saves a lot of time. I also found the dashboard helpful for managing reservations, payments, and guest communication in one place. The platform feels secure when handling payments, and the support team has been responsive when questions come up. While small bugs occasionally happen, they are usually resolved quickly. Overall, Guesty provides strong value for property managers who want automation and centralized control of their listings. > > **Nachteile**: The pricing can be a bit expensive for smaller property managers, and some advanced features are only available in higher-tier plans. The interface may feel overwhelming at first due to the number of tools available. Occasionally there are minor bugs or delays in synchronization across channels, and customer support response times can sometimes vary depending on the issue. > > Overall, my experience with Guesty has been very positive. The platform provides powerful tools that simplify managing multiple short-term rental listings across different booking channels. Automation features, centralized communication, and reliable synchronization help save time and reduce manual work. While there is a learning curve at the beginning and the pricing may be higher for smaller hosts, the efficiency and organization it brings to property management make it a valuable solution for growing rental businesses. ----- ### "Good product. Terrible support." — 1.0/5 > **Kevin** | *6. April 2026* | Immobilien | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Guesty as a product is solid. The features are there and it works well for managing properties at scale. > > **Nachteile**: Customer service is not great, especially when you are dealing with anything above a basic support ticket. Anything related to account issues or more serious problems takes way too long. I canceled Guesty Shield, notified my account manager, followed up multiple times over email, had multiple calls with my account manager and her upper management, and the cancellation was confirmed. They kept charging me anyway. It has been 4 to 5 months of back and forth. They keep telling me they are working on fixing the invoice and correcting the balance. Still not fixed. My account keeps getting deactivated because of an unpaid invoice for a service I already canceled. Their solution is for me to pay the invoice first and get the credit back. Why would I pay for something I never used and already canceled months ago? On top of that, they tried to tell me I could cancel Guesty Shield myself through the dashboard, but you literally cannot do that. The account manager has to do it. So I did everything right and I am still in this loop. > > For one of the biggest PMS platforms out there, not being able to fix a billing issue in 5 months is just not acceptable. Every time I reach out it feels like we are starting over. No real progress. Just the same "we are working on it." If you are a large operator considering Guesty, the product will do what you need. But if anything goes wrong outside of a basic support ticket, be ready to fight for it and still not get a resolution. ----- Seite: 1 / 20\ Zurück: [Nächste Seite](https://www.capterra.at/software/159377/guesty?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/159377/guesty) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten