--- description: Detaillierte Informationen über CallHippo zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CallHippo Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [Spracherkennungssoftware](/directory/30098/speech-recognition/software) > [CallHippo](/software/159578/callhippo) # CallHippo Canonical: https://www.capterra.at/software/159578/callhippo Seite: 1 / 29\ Zurück: [Nächste Seite](https://www.capterra.at/software/159578/callhippo?page=2) > CallHippo ist ein einfach zu bedienendes Telefonsystem, das erstklassigen Support bietet. Die Lösung kann sofort eingerichtet werden und bietet erweiterte Berichterstattung. > > Bewertung: **4.4/5** von 687 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet CallHippo? CallHippo dient auf der ganzen Welt, indem es in mehr als 50 Ländern örtliche und gebührenfreie Nummern zu sehr erschwinglichen Preisen anbietet. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 687 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.2/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: CallHippo - **Region**: WALNUT, USA - **Gegründet**: 2016 ## Gewerblicher Kontext - **Startpreis**: $ 0,00 - **Preismodell**: (Kostenlose Version verfügbar) (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Baskisch, Bulgarisch, Chinesisch, Chinesisch (traditionell), Deutsch, Dänisch, Englisch, Estnisch, Finnisch, Französisch, Griechisch, Hindi, Irisch, Isländisch, Italienisch, Japanisch, Kasachisch, Katalanisch, Koreanisch, Kroatisch, Lettisch, Litauisch, Niederländisch, Norwegisch, Polnisch, Portugiesisch, Portugiesisch, Portugiesisch, Rumänisch, Russisch, Schwedisch, Serbisch, Serbisch, Slowakisch, Slowenisch, Spanisch, Thailändisch, Tschechisch, Türkisch, Ukrainisch, Ungarisch, Vietnamesisch - **Verfügbare Länder**: Albanien, Antigua und Barbuda, Argentinien, Aserbaidschan, Australien, Bahamas, Bangladesch, Barbados, Belarus, Belgien, Belize, Bhutan, Bosnien und Herzegowina, Brasilien, Bulgarien, Chile, China, Costa Rica, Deutschland, Dominica und 69 weitere ## Funktionen - Agenten-Schnittstelle - Anrufaufzeichnung - Anrufer-ID - Anrufprotokoll - Anrufüberwachung - Aufzeichnung - Automatische Anrufverteilung - Automatisches Telefonwahlgerät - Automatisiertes Routing - Berichterstattung / Analyse - Berichterstattung über Anrufe - CRM-Systeme - Call-Center-Management - Computer Telephony Integration - Dashboard Software - IVR - Kontaktmanagement - Qualitätsmanagement - Rückruf-Terminplanung - Stimmenanpassung - Telefon-Tasteneingabe - Text in Sprache (verwandeln) - Umleitung der Anrufe - VoIP (IP-Telefonie) - Voice-Mail - Warteschlangenmanagement - Weiterleitung von Anrufen (Call Routing) ## Integrationen (21 insgesamt) - Airtable - Constant Contact - Dynamics 365 - Freshdesk - Freshservice - Front - Gorgias - Greenhouse - HappyFox Help Desk - Intercom - Outreach - Pipedrive - Salesforce Sales Cloud - Shopify - Slack ... und 6 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Spracherkennungssoftware](https://www.capterra.at/directory/30098/speech-recognition/software) ## Ähnliche Kategorien - [Spracherkennungssoftware](https://www.capterra.at/directory/30098/speech-recognition/software) - [Telefon Software](https://www.capterra.at/directory/30084/telephony/software) - [Call-Center Software](https://www.capterra.at/directory/30007/call-center/software) - [IVR Software (Interactive Voice Response)](https://www.capterra.at/directory/30231/ivr/software) - [Kontaktcenter-Software](https://www.capterra.at/directory/32035/contact-center/software) ## Alternativen 1. [Ringover](https://www.capterra.at/software/169627/ringover) — 4.7/5 (881 reviews) 2. [Nextiva](https://www.capterra.at/software/175788/nextiva) — 4.6/5 (919 reviews) 3. [VoIP.ms](https://www.capterra.at/software/203084/voip-ms) — 4.8/5 (698 reviews) 4. [RingEX](https://www.capterra.at/software/132178/ringcentral-mvp) — 4.2/5 (1205 reviews) 5. [3CX](https://www.capterra.at/software/158704/3cx) — 4.4/5 (467 reviews) ## Nutzerbewertungen ### "Look for a better alternative" — 1.0/5 > **Tim** | *6. Juni 2026* | Computer-Software | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Nothing. The concept of a cloud VOIP dashboard is fine, but CallHippo executed it so poorly that no feature was ever usable in practice. > > **Nachteile**: Deceptive pricing forces unnecessary seats. Support gives wrong instructions then ignores your complaints with copy-pasted policy responses. Refund denied after never making a single call. > > One of the worst SaaS experiences in 10 years. Confusing pricing, incompetent support, and zero accountability. Cancelled without ever using the product. Avoid and choose OpenPhone or JustCall instead. ----- ### "Overall a good calling tool" — 4.0/5 > **Mudit** | *19. Mai 2026* | Unternehmensberatung | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Calling has become seamless and way faster specially with their windows desktop app and like some other tools the dialer is smart and automatically removed all dashes. brackets and dots from the number so faster calling. Now my team is able to make almost 1.6x the calls in the same time. > > **Nachteile**: One thing which they can improve is giving more dashboard features in starter packages for at least monitoring individual performances. > > Overall experience is quite good with seamless and faster calling. Desktop dialer is a saver for the entire team ----- ### "Easy Interface" — 5.0/5 > **Sandeep** | *24. Juni 2026* | Versicherung | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: What I liked most about CallHippo was its user-friendly interface and ease of setup. The platform made it simple to manage business calls, track team performance, and handle customer interactions efficiently. I also appreciated the call analytics and reporting features, which provided valuable insights into call activities and productivity. The ability to integrate with other business tools helped streamline workflows, while the cloud-based system allowed flexibility to work from anywhere. Overall, CallHippo offered a reliable, feature-rich communication solution that improved team collaboration and customer service. > > **Nachteile**: What I liked least about CallHippo was that the platform occasionally felt limited in terms of advanced customization options. While the interface was easy to use, some features required additional upgrades or higher-tier plans, which could increase costs for growing teams. At times, call quality and connectivity depended heavily on internet stability, leading to occasional delays or disruptions. The reporting and analytics tools were useful, but I felt they could provide more in-depth insights and customization. Additionally, the initial setup of certain integrations took longer than expected and required extra configuration. Although customer support was generally helpful, response times could sometimes be slower during peak periods. Overall, these issues were manageable but slightly affected the overall user experience. > > My overall experience with CallHippo was positive. The platform provided an efficient and reliable solution for managing business communications, making it easier to handle calls, monitor team performance, and improve customer interactions. I found the interface intuitive and straightforward, which reduced the learning curve and allowed my team to start using the system quickly. Features such as call tracking, analytics, call recording, and CRM integrations helped streamline daily operations and improve productivity. While there were a few minor limitations, such as occasional connectivity issues and some advanced features being available only in higher-tier plans, the overall value and functionality of the platform outweighed these drawbacks. CallHippo proved to be a useful tool for enhancing communication workflows and supporting business growth. ----- ### "A Month of Silence While My Business Calls Went Unanswered" — 1.0/5 > **Stephen** | *3. Juni 2026* | Finanzdienstleistungen | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Pros: None that I have experienced. Cons: The service is highly unreliable, with outgoing calls frequently failing to connect and incoming calls often not coming through at all. I have been reporting these issues for over a month without receiving a proper resolution. Customer support lacks urgency and accountability, requiring constant follow-up while providing little meaningful progress. Troubleshooting steps are shared weeks after the issue is reported, and the burden of diagnosing the problem seems to fall entirely on the customer. For a paid business communication service, the reliability and support standards have been extremely disappointing. > > **Nachteile**: The service has been extremely unreliable. Calls frequently fail to connect, and incoming calls often do not come through at all. What is even more frustrating is the customer support experience. Despite reporting these issues repeatedly, there has been little sense of urgency or accountability from the support team, leaving customers to chase updates and solutions for problems that should have been resolved much sooner. > > I have been following up with their support team for over a month regarding issues with their service, as I have been unable to receive incoming calls during this entire period. Despite numerous follow-ups, neither a resolution nor a meaningful response has been provided. After all this effort, I received a response that came across as frustrated and dismissive, almost as though I was at fault for expecting a reliable service despite paying for it. ----- ### "Helpful Staff Member\[sensitive content hidden\]" — 5.0/5 > **Bradley Grant** | *25. März 2026* | Marketing & Werbung | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: Staff are helpful, especially \[sensitive content hidden\]. After a lot of backwards and forwards to get what I needed I came right. The product is great so when there is good service as well then it is a bonus. > > **Nachteile**: In the beginning it was tough to navigate, would be great if there a was onboarding call to get you set up and show you around. Human interaction is still really important and I would have liked to have spoken to someone when signing up. > > Ultimately I got exactly what I needed after speaking with \[sensitive content hidden\] My set up was more complicated I guess so I needed the extra support from the team ----- Seite: 1 / 29\ Zurück: [Nächste Seite](https://www.capterra.at/software/159578/callhippo?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/159578/callhippo) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten