--- description: Detaillierte Informationen über Synthesio zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Synthesio Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [Social Media Tools](/directory/30781/social-media-marketing/software) > [Synthesio](/software/160240/synthesio) # Synthesio Canonical: https://www.capterra.at/software/160240/synthesio > Synthesio ist eine Social-Media-Intelligence-Plattform, mit der Unternehmen soziale und Mainstream-Medien-Gespräche in Echtzeit verfolgen können > > Bewertung: **4.6/5** von 5 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Synthesio? Mittelgroß, groß ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 5 Nutzerbewertungen | | Bedienkomfort | 4.0/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 5.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Synthesio - **Region**: New York, USA - **Gegründet**: 2006 ## Gewerblicher Kontext - **Startpreis**: $ 0,01 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Deutsch, Dänisch, Englisch, Französisch, Niederländisch, Portugiesisch, Russisch, Schwedisch, Spanisch, Ukrainisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - Berichterstattung / Analyse - Dashboard Software - Kundensegmentierung - Sentiment-Analyse - Social Media-Überwachung - Trend-Analysen - Verwaltung mehrerer Konten - Wettbewerbsanalyse - Zielgruppen-Targeting ## Optionen für Kundensupport - E-Mail/Helpdesk - 24/7 Live-Support - Chat ## Category - [Social Media Tools](https://www.capterra.at/directory/30781/social-media-marketing/software) ## Ähnliche Kategorien - [Social Media Tools](https://www.capterra.at/directory/30781/social-media-marketing/software) - [Social Media Monitoring Tools](https://www.capterra.at/directory/31028/social-media-monitoring/software) - [Marktforschung Software](https://www.capterra.at/directory/10041/market-research/software) - [Social Media Analyse Tools](https://www.capterra.at/directory/31655/social-media-analytics-tools/software) ## Alternativen 1. [facelift](https://www.capterra.at/software/150410/facelift) — 4.4/5 (131 reviews) 2. [Sprinklr](https://www.capterra.at/software/131274/sprinklr-platform) — 4.3/5 (90 reviews) 3. [Infegy Atlas](https://www.capterra.at/software/124219/infegy-atlas) — 4.6/5 (83 reviews) 4. [monday.com](https://www.capterra.at/software/147657/monday-com) — 4.6/5 (5726 reviews) 5. [Brand24](https://www.capterra.at/software/149054/brand24) — 4.7/5 (254 reviews) ## Nutzerbewertungen ### "Wonderful tool for following social mentions" — 4.0/5 > **Andrey** | *29. November 2019* | Marketing & Werbung | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: I like how complex is the reporting after the new feature BI-style reporting because this helps me when I meet and explain to the management board. There are many customization options which is something important for me. It helped me to figure out which verbal and visual messages appeal to our consumers. > > **Nachteile**: Currently I don't dislike anything about this product because it has the all functionality I was looking for. > > Our team is using it to improve our social listening and social presence. ----- ### "Advanced social listening platform with great customer support" — 5.0/5 > **Melissa** | *9. September 2022* | Konsumgüter | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Synthesio offers an easy-to-understand user interface that has been accessible even for our new/novice users. Don't be fooled by the manageable front end - Synthesio also offers powerful AI/text analytics and a huge variety of data visualizations that meet the needs of advanced users. > > **Nachteile**: Social listening sentiment has always been a challenge and although Synthesio has taken steps to address this issue through more advanced text analytics, sentiment accuracy could still be improved. > > Synthesio's attention to research-based uses of social listening is unmatched in the industry. Our customer success team at Synthesio acts as a true extension of our in-house team, and I feel comfortable having Synthesio work directly with my internal stakeholders across the business. ----- ### "It’s a compromise" — 4.0/5 > **Saffron** | *27. Juli 2021* | Marketing & Werbung | Empfehlungsbewertung: 1.0/10 > > **Vorteile**: Quick flashdash feature doesn’t use mention limit, good coverage, great customer support. Insightful widgets > > **Nachteile**: You have to constantly reapply the filters when ever you double click on a widget or change the view. You automatically see all the query’s at once so can’t share a view with clients. You have to clean the dashboard when it reaches a limit. Can’t just keep for on going tracking. > > The overall experience is fine but it’s not a key player in any area. ----- ### "Wonderful experience" — 5.0/5 > **Verifizierter Rezensent** | *24. April 2018* | Finanzdienstleistungen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The filtering options and ad-hoc searching feature are great. The customer support is really what stands out to me, as it is so much better than what I have ever gotten with any other social media tool. > > **Nachteile**: It's a complex tool, so adoption can take time. It's not as intuitive and easy to learn as some of the other social listening tools I have used in the past. > > social media customer service process, brand insights, campaign measurement, sentiment analysis and MORE\! ----- ### "Synthesio — Great monitoring tool" — 5.0/5 > **Eli** | *26. September 2019* | Öffentlichkeitsarbeit und Kommunikation | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Always provides alerts before any other system, easy to use functionality > > **Nachteile**: Display is a bit rudimentary and could use some better design on reporting > > Great product that always keeps us ahead of the curve. ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/160240/synthesio) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ko | | ----- ## Strukturierte Daten