--- description: Detaillierte Informationen über edrone zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: edrone Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [CRM-Systeme](/directory/2/customer-relationship-management/software) > [edrone](/software/160829/edrone) # edrone Canonical: https://www.capterra.at/software/160829/edrone Seite: 1 / 2\ Zurück: [Nächste Seite](https://www.capterra.at/software/160829/edrone?page=2) > edrone ist eine CRM-Software, mit der eCommerce-Unternehmen ihre Marketingkampagnen für potenzielle Kunden anpassen können. > > Bewertung: **4.4/5** von 7 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet edrone? KMUs, mittelgroße Unternehmen ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 7 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.0/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: edrone - **Region**: Kraków, Polen - **Gegründet**: 2014 ## Gewerblicher Kontext - **Startpreis**: $ 50,00 - **Preismodell**: (Kostenlose Version verfügbar) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch, Polnisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Argentinien, Bolivien, Brasilien, Chile, Ecuador, Falklandinseln, Französisch-Guayana, Guyana, Kolumbien, Paraguay, Peru, Polen, Suriname, Uruguay, Venezuela ## Funktionen - Aktivitäts-Dashboard - Angebote / Schätzungen - Berichterstattung / Analyse - CRM-Systeme - Daten-Import / -Export - E-Mail Marketing - E-Mail-Management - Kampagnenanalysen - Kampagnenmanagement - Kontaktmanagement - Konversion-Tracking - Leadmanagement - Marketing-Automatisierung - Multichannel-Marketing - ROI Tracking - Segmentierung - Third-Party Integrations - Verfolgung von Interaktionen - Vorlagen-Management - Websitebesucher-Nachverfolgung ## Integrationen (11 insgesamt) - IdoSell - Magento BI - OpenCart - PrestaShop - Shopify - Shopware - Sitecore - Spree - Tray - VTEX - WooCommerce ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [CRM-Systeme](https://www.capterra.at/directory/2/customer-relationship-management/software) ## Ähnliche Kategorien - [CRM-Systeme](https://www.capterra.at/directory/2/customer-relationship-management/software) - [Marketing Automation Tools](https://www.capterra.at/directory/6/marketing-automation/software) ## Alternativen 1. [HubSpot CRM](https://www.capterra.at/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 2. [Zoho CRM](https://www.capterra.at/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.at/software/61368/salesforce) — 4.4/5 (18768 reviews) 4. [Kylas Sales CRM](https://www.capterra.at/software/210630/kylas) — 4.8/5 (573 reviews) 5. [Dynamics 365](https://www.capterra.at/software/157279/dynamics-365) — 4.4/5 (5811 reviews) ## Nutzerbewertungen ### "A great CRM for small and medium-sized online shops" — 5.0/5 > **Piotr** | *15. Juli 2022* | Einzelhandel | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Great onboarding in the field of tool implementation and its operation. Several packages depending on your needs. A number of the most important functionalities that increase sales (marketing automation, abandoned carts, cross-selling and up-selling, product recommendations, newsletters with personalized content, popups...). > > **Nachteile**: Limited segmentation possibilities within the proposed activities. Fewer possibilities than competing tools. Nevertheless, it is perfectly suitable for small and medium-sized online stores. > > Edrone has undergone major modifications over the past few years, creating many new and practical functionalities. I believe that the price-quality ratio of the tool is excellent and the very high level of support deserves attention. Edrone is able to realistically increase conversion and thus generate more sales. I recommend it for small and medium-sized online stores\! ----- ### "Effective tool for MA, Customer Service and Onsite" — 5.0/5 > **Magdalena** | *14. Jänner 2022* | Sicherheit & Untersuchungen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Deep analytics, ready to use tool and marketing automation scenarios, valuable and advanced reports with a comprehensive view of the store’s vital metrics, variety of solutions and constant development of the system. > > **Nachteile**: We have no objections about the software. > > The huge advantage is the ease of integration. The tool is also easy to use, and the panel is very intuitive. Edrone has a very committed and helpful customer service department - with such support you can always count on help at the highest level. ----- ### "They keep it simple and that's really ok" — 3.0/5 > **Filip** | *11. Juli 2017* | Personalwesen | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Simplicity. It makes it easier to immerse in the world of marketing automation. Newsletter editor is really user friendly( esp. copy/paste feature) Great customer support > > **Nachteile**: No possibility to display people who unsubscribed No possibility to send newsletter to people based on their previous campaign activity. Thus you cannot send again a newsletter only to people who haven't opened the newsletter the first time > > Marketing automation ----- ### "Best of available" — 5.0/5 > **Tomasz** | *27. Mai 2019* | Internet | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Easy to use. Simple to manage. Nice outlook. > > **Nachteile**: No big complaining. Really it is a very good software :) > > I treat edron like a normal company employee. However, I have more confidence in him. He does not get sick, he works 24 hours and he fulfills all my requests. In addition, he can take care of those clients that I would never reach. He understands their needs and automatically provides them with what they are looking for. ----- ### "Great tool for smart recommendations" — 5.0/5 > **Karolina** | *10. Juli 2022* | Einzelhandel | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: -very easy implementation -intuitive panel -many ways to get to customer (email, SMS, Whats'up, webpush...) -possibility to send some discount coupons for abandoned carts -free trial version -great customer service > > **Nachteile**: Very good software for not such big money - no cons for now. > > Edrone is a very good software which give us many possibilities to get to customers. It is very easy to use so you don't spend hours to set some scenarios. ----- Seite: 1 / 2\ Zurück: [Nächste Seite](https://www.capterra.at/software/160829/edrone?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/160829/edrone) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pl | | | pt | | | pt-PT | | ----- ## Strukturierte Daten