--- description: Detaillierte Informationen über Avochato zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Avochato Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [Avochato](/software/161117/avochato) # Avochato Canonical: https://www.capterra.at/software/161117/avochato Seite: 1 / 7\ Zurück: [Nächste Seite](https://www.capterra.at/software/161117/avochato?page=2) > SMS-Texting und Live-Chat für Unternehmen waren noch nie einfacher als mit den Avochato-Lösungen für Teams, Vermarkter und Kontaktcenter. > > Bewertung: **4.7/5** von 135 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Avochato? Für Unternehmen und Teams, die eine effektive Kundenkommunikation wünschen. Einige Beispiele sind E-Commerce, Versicherungen, Hauspflegeagenturen, Immobilienmakler, Autohändler, Lieferdienste, Logistikunternehmen und mehr. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 135 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Avochato - **Region**: San Francisco, USA - **Gegründet**: 2016 ## Gewerblicher Kontext - **Startpreis**: $ 1,00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Chinesisch, Deutsch, Englisch, Französisch, Hindi, Russisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - Agenten-Schnittstelle - Alerts/Escalation - Angebote / Schätzungen - Anpassbare Vorlagen - Automatische Antworten - Automatisiertes Routing - Autoresponders - Berichterstattung / Analyse - CRM Integration - CRM-Systeme - Call-Center-Management - Chat / Messaging - Chatbot-Software - Computer Telephony Integration - Echtzeit-Chat für Kunden - Filesharing - Geplanter Nachrichtenversand - Human Handover - Kampagnenmanagement - Kontaktmanagement - Kundendatenbank - Kundenmanagement - Lead-Qualifizierung - Leadmanagement - MMS - Makros/Antwortvorlagen - Massen-SMS - Mobile Coupons - Mobiler Zugriff - Nachrichten-Personalisierung - Offline-Formular - Online-Buchung - Personalmanagement - Preismanagement - Priorisierung - Problem-Nachverfolgung - Provisionsmanagement - Remote-Support - Reservierung-Management - Transfer / Weiterleitung - Transkripte / Chatverlauf - Umfragen & Feedback - Umfragenerstellung - Verfolgung von Interaktionen - Verwaltung von Auflistungen - Warteschlangenmanagement - Weiterleitung von Anrufen (Call Routing) - Werkzeuge zur Zusammenarbeit - Wissensbasis-Management - Zwei-Wege-Messaging ... und 12 weitere Funktionen ## Integrationen (11 insgesamt) - ChatGPT - Google Chrome - HubSpot CRM - Lasso CRM - Microsoft 365 - Microsoft Teams - Okta - Salesforce Sales Cloud - Shopify - Slack - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [SMS Marketing Software](https://www.capterra.at/directory/30842/sms-marketing/software) ## Ähnliche Kategorien - [SMS Marketing Software](https://www.capterra.at/directory/30842/sms-marketing/software) - [Reisebüro-Software](https://www.capterra.at/directory/20034/travel-agency/software) - [Maklersoftware](https://www.capterra.at/directory/20049/real-estate-agency/software) - [Mobile Marketing Software](https://www.capterra.at/directory/31308/mobile-marketing/software) - [SMS-Umfragetools](https://www.capterra.at/directory/32937/sms-survey/software) ## Alternativen 1. [Freshdesk](https://www.capterra.at/software/124981/freshdesk) — 4.5/5 (3410 reviews) 2. [LiveAgent](https://www.capterra.at/software/102188/liveagent) — 4.7/5 (1755 reviews) 3. [Zendesk Suite](https://www.capterra.at/software/164283/zendesk) — 4.4/5 (4076 reviews) 4. [Milvus](https://www.capterra.at/software/202528/milvus) — 4.8/5 (298 reviews) 5. [Zoho Desk](https://www.capterra.at/software/169505/zoho-desk) — 4.5/5 (2212 reviews) ## Nutzerbewertungen ### "Avochato Use" — 5.0/5 > **Lateef** | *16. November 2018* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: We love the product, simple to use and implement across the team. We use it for both day to day business as well as broadcast marketing. The ROI is great, the ease of use simple and feature requests are handled promptly. > > **Nachteile**: At first we faced some challenges on the marketing end, when we got on the phone with our rep, he and his team implemented changes to customize the software for us and everything has been well since. Just ask them I would say. ----- ### "Avochato" — 4.0/5 > **Eric** | *16. November 2018* | Hochschulbildung | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: I like that you can assign names to phone numbers once they submit a ticket and it keeps track of all their submissions. > > **Nachteile**: You can't prevent people from calling the number without completely disabling it. The other options is to let them leave a voicemail which can be counterintuitive. > > Great for higher education. ----- ### "Disappointed By Avochato: Do Not Recommend This Product" — 1.0/5 > **Bradley** | *16. Juni 2020* | Non-Profit-Organisation Management | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: The product is fairly easy to use, although a sloppy mobile interface and glitchy. > > **Nachteile**: To start, the pricing...then the sales team who was aggressively trying to renew the product when I had only used half of my credits during the year. There was no consideration or offer on the table. When I originally had conversations they did not have a nonprofit policy and when they added it they did not inform me or prorate. It is clear Avachato cares more e about making money then they do about customer satisfaction. This is an overpriced product for the delivery and level of customer care. And to top it off, after my service was cancelled, they required me to go into the system for a multi-step process to cancel it manually or else they would recharge my card. I went in to cancel and not only did it say that it was already cancelled, but it blocked me out. Boo Avochato. Better to find a better company who cares more about their cusomers and has lower prices. There's many options out there and this one is not the way to go. > > Poor ----- ### "Avochato the best texting solution after a long time researching\!" — 5.0/5 > **Chris** | *23. Oktober 2018* | Immobilien | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It's powerful, cost effective, and the Avochato support is amazing\! I was concerned that I may not be a large enough customer to warrant much one on one attention, but that is not the case at all. Every time I reach out I have a quick response\! Several times they connected through a live video meeting to walk me through my scenario and questions on my computer. > > **Nachteile**: More customization when it comes to exporting and sorting contacts, but they took my suggestions and have actively made adjustments and programmed new custom features. > > Again, powerful, cost effective, and the Avochato support is amazing\! This is the new way of connecting with my past clients. Snail mail and email is dead\! ----- ### "Budget Version of Recruiting SMS" — 5.0/5 > **Dominic** | *16. November 2018* | Personalwesen | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: We needed a tool for SMS chat with job applicants and looked at things like Text Recruit, but honestly any SMS platform works for that. Avochato is easy to use, can broadcast messages, and can has good collab abilities. > > **Nachteile**: The web widget isn't very noticeable and would be much better if it led to an actual chat and not an SMS number to text to. ----- Seite: 1 / 7\ Zurück: [Nächste Seite](https://www.capterra.at/software/161117/avochato?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/161117/avochato) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten