--- description: Detaillierte Informationen über Engagement Hub zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Engagement Hub Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [Kundenengagement Software](/directory/30906/customer-engagement/software) > [Engagement Hub](/software/163808/engagement-hub) # Engagement Hub Canonical: https://www.capterra.at/software/163808/engagement-hub Seite: 1 / 2\ Zurück: [Nächste Seite](https://www.capterra.at/software/163808/engagement-hub?page=2) > Eine ausgereifte, flexible und nutzerfreundliche Plattform für Online-Engagement mit mehr als 20 Tools für Engagement und Beratung. > > Bewertung: **4.3/5** von 8 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Engagement Hub? Alle, die eine effektive und authentische Online-Community, die Einbeziehung von Stakeholdern oder Mitarbeitern, Beratung, Informationen, Zusammenarbeit, Feedback und den Aufbau von Beziehungen wünschen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.3/5** | 8 Nutzerbewertungen | | Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.9/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.4/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: My Business App - **Region**: Balmain, Australien - **Gegründet**: 2014 ## Gewerblicher Kontext - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Unterstützte Sprachen**: Arabisch, Baskisch, Bulgarisch, Chinesisch, Chinesisch (traditionell), Deutsch, Dänisch, Englisch, Estnisch, Finnisch, Französisch, Galicisch, Griechisch, Hebräisch, Hindi, Indonesisch, Irisch, Isländisch, Italienisch, Japanisch, Katalanisch, Koreanisch, Kroatisch, Lettisch, Litauisch, Malaiisch, Niederländisch, Polnisch, Portugiesisch, Rumänisch, Russisch, Schwedisch, Slowenisch, Spanisch, Thailändisch, Tschechisch, Türkisch, Ukrainisch, Ungarisch, Vietnamesisch - **Verfügbare Länder**: Australien, Kanada, Neuseeland, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Aufgabenmanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - Compliance Management - Content-Management - Daten-Import / -Export - Dokumentenspeicher - Drag-and-Drop - E-Mail-Management - Engagement-Tracking - Feedback-Management - Ideation - Kommentare / Notizen - Kommunikationsmanagement - Kontaktmanagement - Kundenhistorie - Kundenspezifisches Branding - Leadmanagement - Leistungskennzahlen - Mehrsprachig - Mitgliederverzeichnis - Mobiler Zugriff - Moderation - Prozess-/Workflow-Automatisierung - Segmentierung - Self-Service Portal - Verfolgung von Interaktionen - Werkzeuge zur Zusammenarbeit - Workflow-Management - Zugriffskontrollen / Berechtigungen - für Regierung ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - 24/7 Live-Support - Chat ## Category - [Kundenengagement Software](https://www.capterra.at/directory/30906/customer-engagement/software) ## Ähnliche Kategorien - [Kundenengagement Software](https://www.capterra.at/directory/30906/customer-engagement/software) - [Reporting-Tools](https://www.capterra.at/directory/30053/reporting/software) - [CRM-Systeme](https://www.capterra.at/directory/2/customer-relationship-management/software) - [Software für öffentliche Verwaltung](https://www.capterra.at/directory/20048/government/software) - [Community Software](https://www.capterra.at/directory/30800/community/software) ## Alternativen 1. 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Februar 2021* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Unlike other software providers in this space like Engagement HQ or The Hive, Engagement Hub has an integrated stakeholder management system which is incredibly powerful. So on top of all the great tools to engage users on the front end - it makes the administration easier and more impactful. For example, being able to run reports of all users, tagging and segmenting user groups and communicating directly with each or being able to see a report of all the activity a user has undertaken on the site. It makes reporting and especially audit reporting much easier and vastly improves organisations' stakeholder engagement. The other great thing about the software is the team behind it, their passion and their knowledge - they are stakeholder engagement specialists so they understand both the software and what we're trying to achieve on the ground. They've made implementation and deployment simple and the ongoing support is second to none. Over the years I've recommended and implemented this software for many clients and I can't recommend it enough. > > **Nachteile**: Nothing - all ideas I forwarded were taken up into the development roadmap and often implemented really quickly > > Excellent service and software functionality that outranks all the competitors on the market ----- ### "Not quite what we thought it would be." — 2.0/5 > **Amanda** | *11. Dezember 2024* | Non-Profit-Organisation Management | Empfehlungsbewertung: 2.0/10 > > **Vorteile**: The ability to make it private for members only, rather than publicly accessible. Members could access information and resources that made it a benefit of membership. > > **Nachteile**: It was a very manual process to upload information. If you upload something in one project, you cannot transfer that information to another section, it needs to be manually uploaded again. > > The IT team were very responsive to our enquiries, however, this system is not quite what was described. Many members complained about the difficulty in navigating the site, even though training was provided. ----- ### "Verity Nature" — 4.0/5 > **Richie** | *12. Dezember 2024* | Umweltdienstleistungen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The ability to capture, record and report on engagement efforts. > > **Nachteile**: Not knowing how to run dashboard reports. > > Efficient, innovative, smart and cost effective. ----- ### "Domenica Jensen Equis Australia" — 5.0/5 > **Domenica** | *24. Jänner 2023* | Unternehmensberatung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Ease of use. Functionality. Extensive customisation options. Great integration of people, issues, projects. Ability to showcase our brand visually. Excellent reporting features. > > **Nachteile**: The email features are great, and we can design some visually pleasing templates. However, end users are unable to customise the design of the system generated emails and need to rely on the team to customise them for us. Having noted that, I do have to say, the team does a great job in customising everything as we want it to be. > > An incredible product and an incredible team. Selfless and endless support offered to us by \[sensitive content hidden\] and her team have been second to none. I have been in business for over 34 years, and I am yet to meet a manager as dedicated, as efficient, as intelligent and switched on, or as kind, thoughtful and supportive of \[sensitive content hidden\] . She really is like a life raft when we need her the most. Whatever business I move to, I will move the Engagement Hub software and \[sensitive content hidden\] with me. ----- Seite: 1 / 2\ Zurück: [Nächste Seite](https://www.capterra.at/software/163808/engagement-hub?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/163808/engagement-hub) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | ----- ## Strukturierte Daten