--- description: Detaillierte Informationen über Salesforce Platform zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Platform Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [Programmiersoftware & Entwicklertools](/directory/30082/application-development/software) > [Salesforce Platform](/software/164356/app-cloud) # Salesforce Platform Canonical: https://www.capterra.at/software/164356/app-cloud Seite: 1 / 17\ Zurück: [Nächste Seite](https://www.capterra.at/software/164356/app-cloud?page=2) > Stelle dich mit KI-basierten Apps auf deine Kund\*innen ein, um hervorragende Erlebnisse zu schaffen. > > Bewertung: **4.4/5** von 392 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Salesforce Platform? Mit dem mandantenfähigen Cloud-Computing-Modell von Salesforce ist es möglich, die Anforderungen von Unternehmen jeder Größe und Branche zu erfüllen. Die Kunden profitieren von einem gemeinsamen Haupt-Framework unter Wahrung der Privatsphäre. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 392 Nutzerbewertungen | | Bedienkomfort | 4.0/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.0/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Salesforce - **Region**: San Francisco, USA - **Gegründet**: 2003 ## Gewerblicher Kontext - **Startpreis**: $ 25,00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Windows (On-Premise), Linux (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Deutsch, Dänisch, Englisch, Französisch, Italienisch, Niederländisch, Schwedisch, Spanisch - **Verfügbare Länder**: Australien, Belgien, China, Deutschland, Dänemark, Finnland, Frankreich, Indien, Irland, Israel, Italien, Japan, Kanada, Niederlande, Norwegen, Portugal, Saudi-Arabien, Schweden, Schweiz, Spanien und 5 weitere ## Funktionen - API - Alarmfunktion / Benachrichtigungen - Aufgabenmanagement - Automatisierung von Geschäftsprozessen - Berichterstattung / Analyse - Berichterstattung und Statistik - Code-Bearbeitung - Code-Entwicklung - Dashboard Software - Datenbank-Unterstützung - Datenmanagement - Datenmodellierung - Datensicherheit - Debuggen - Dokumentenmanagement - Drag-and-Drop - Einsatz-Management - Entwicklung von Web-Apps/mobilen Apps - Grafische Benutzeroberfläche - Integrationsmanagement - Integrierte Entwicklungsumgebung - Iterationsverwaltung - Kompatibilitätstests - Kontrolle des Genehmigungsprozesses - No-Code - Third-Party Integrations - Visuelle Modellierung - Werkzeuge zur Zusammenarbeit - Workflow-Konfiguration - Workflow-Management - Zugriffskontrollen / Berechtigungen - für Entwickler ## Integrationen (10 insgesamt) - Google Cloud - Marketo Sales Connect - Microsoft Power BI - QuickBooks Desktop - Salesforce Einstein - ServiceNow - Shopify - Slack - Tableau - Xero ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Programmiersoftware & Entwicklertools](https://www.capterra.at/directory/30082/application-development/software) ## Ähnliche Kategorien - [Programmiersoftware & Entwicklertools](https://www.capterra.at/directory/30082/application-development/software) - [PaaS Software (Platform as a Service)](https://www.capterra.at/directory/32376/platform-as-a-service/software) - [App-Builder Software](https://www.capterra.at/directory/32016/app-building/software) - [Workflow Management Systeme](https://www.capterra.at/directory/30091/workflow-management/software) - [Zugangssoftware](https://www.capterra.at/directory/30097/mobility/software) ## Alternativen 1. [Jira](https://www.capterra.at/software/19319/jira) — 4.4/5 (15314 reviews) 2. [Zapier](https://www.capterra.at/software/130182/zapier) — 4.7/5 (3044 reviews) 3. [monday.com](https://www.capterra.at/software/147657/monday-com) — 4.6/5 (5726 reviews) 4. [Asana](https://www.capterra.at/software/120550/asana-pm) — 4.5/5 (13547 reviews) 5. [TaxDome](https://www.capterra.at/software/186749/taxdome) — 4.7/5 (3586 reviews) ## Nutzerbewertungen ### "A Great Tool for Client Tracking and Retention" — 5.0/5 > **Brandon** | *8. Juli 2025* | Software für die Automobilindustrie | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: My favorite part about SalesForce was how detailed the tracking was. From the initial contact with a client to the final sale and every step in between, SalesForce allows you to log everything in detail. > > **Nachteile**: For many SalesForce has a bit of a learning curve. Any team member is able to edit certain details of tasks and customer information depending on the settings, making it intimidating for new users. > > Overall, my organization found SalesForce adequate and efficient for a team of our size. It significantly increased our organization and ultimately drove client retention, providing us the most value through retargeted customers. ----- ### "Really Loved Using Salesforce" — 4.0/5 > **Tina** | *1. Oktober 2025* | Non-Profit-Organisation Management | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Salesforce was a great system to use in terms of having a customer data platform. We used it when we had a legacy system that originated in the 1980's, (yes, really) but were not yet ready to take the plunge to get a new AMS. What I loved about using salesforce was that we could see a lot of information about the customer in one place. The system was very easy to navigate. We were able to track customer activity without having to check back with the legacy system. We were also able to assist customers very easily with items such as account updates and reset. I didn't really have any complaints about using salesforce. > > **Nachteile**: One of the main reasons our service team used salesforce was to track customer contacts. The system was good about noting receipt of the contacts once an email was received. It was pretty instantaneous. What I didn't like, or probably had not learned, was how to integrate auto-assign by message types. Instead, I had to rely on my team actively taking ownership of customer tickets, which doesn't usually happen. > > Overall, I think Salesforce is a great system to use either as your AMS or CDP. The integration was smooth and straightforward. Training could be accomplished very easily and was mostly intuitive. You can't say this about a lot of systems. I also appreciated the amount of time our account rep spent with our group to ensure all of our training needs were met. I would definitely recommend this system to others or at least advise that it be one of your top runners for consideration of a new system. ----- ### "Robust with a learning curve" — 3.0/5 > **Nathan** | *21. Dezember 2024* | Non-Profit-Organisation Management | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: Very robust in its integrations and community > > **Nachteile**: Too complex for small business or in our case, non-profit > > Working with Salesforce was great, working within the complexities of the Salesforce framework require a ton of training. Once trained it was fairly straightforward to use. ----- ### "Marketing and Sales Enablement Champs" — 4.0/5 > **Logan** | *13. Jänner 2026* | Hausmeisterservice | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: I love utilizing the campaigns and reporting features for marketing to understand attribution and ROI for various different marketing campaigns. The ability for sales to log and schedule calls and emails to leads and customers is another plus. > > **Nachteile**: There was functionality in Salesforce Classic that was lost in upgrading to Salesforce Lightning; however, most of that was resolved and there is a help doc showing how to utilize the new systems. > > Salesforce is an incredible tool for marketing managers who want to create and monitor campaigns to enable salespeople to work out deals. ----- ### "Salesforce Platform Super powerful for customer relationship, customizable, system workflows, dashboards and automations for organization." — 5.0/5 > **Dionne Joy** | *27. Dezember 2025* | Hochschulbildung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: What I liked most about Salesforce Platform, great ability to bring everything together in one place. Love the task managing, customer support and provides value for money. Its biggest strength is customization, code updates, development and code management. You can tailor almost every part of the system — workflows, dashboards, automations, and even entire apps, without needing deep technical skills. and provides great security. > > **Nachteile**: What I liked Least about Salesforce Platform is it can be a little complex and require lots of learning for users. Salesforce Platform is powerful, but that power comes with complexity. The interface can feel overwhelming at first, especially for new users. There’s also a steep learning curve and mastering the platform often requires training or certification. Another drawback is cost. > > My overall experience with Salesforce Platform has been very positive. It’s a robust, flexible system that can transform how teams manage customer relationships, automate processes, and analyze data. Once you get past the initial learning curve, it becomes an incredibly valuable tool that supports efficiency and growth ----- Seite: 1 / 17\ Zurück: [Nächste Seite](https://www.capterra.at/software/164356/app-cloud?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/164356/app-cloud) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten