--- description: Detaillierte Informationen über Zoho One zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho One Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [Unternehmensführung Software](/directory/30532/business-management/software) > [Zoho One](/software/166175/zoho-one) # Zoho One Canonical: https://www.capterra.at/software/166175/zoho-one Seite: 1 / 7\ Zurück: [Nächste Seite](https://www.capterra.at/software/166175/zoho-one?page=2) > Das Betriebssystem für Unternehmen > > Bewertung: **4.1/5** von 132 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Zoho One? Große Unternehmen, mittelständige Unternehmen, NROs, öffentliche Verwaltungen, kleine und mittlere Unternehmen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.1/5** | 132 Nutzerbewertungen | | Bedienkomfort | 3.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.1/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.2/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Zoho - **Gegründet**: 1996 ## Gewerblicher Kontext - **Startpreis**: $ 45,00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Arabisch, Chinesisch, Deutsch, Englisch, Französisch, Indonesisch, Italienisch, Japanisch, Niederländisch, Polnisch, Portugiesisch, Spanisch, Vietnamesisch - **Verfügbare Länder**: Argentinien, Australien, Bahrain, Belgien, Brasilien, Chile, China, Deutschland, Frankreich, Ghana, Indien, Indonesien, Irland, Israel, Italien, Japan, Kanada, Katar, Kenia, Kolumbien und 19 weitere ## Funktionen - Abrechnung & Rechnungsstellung - Aufgabenmanagement - Berichterstattung und Statistik - Buchhaltung - Inventarverwaltung - Lieferanten-Management - Marketing-Automatisierung - Projektmanagement - Workflow-Management - Zeit & Kosten Verfolgung - Zugriffskontrollen / Berechtigungen ## Integrationen (19 insgesamt) - Gmail - Google AdSense - Google Analytics 360 - Google Calendar - Google Contacts - Google Docs - Microsoft Outlook - Zoho Books - Zoho CRM - Zoho Campaigns - Zoho Creator - Zoho Desk - Zoho Forms - Zoho Mail - Zoho PageSense ... und 4 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Unternehmensführung Software](https://www.capterra.at/directory/30532/business-management/software) ## Alternativen 1. [WPS Office](https://www.capterra.at/software/126794/wps-office) — 4.5/5 (1532 reviews) 2. [QuickBooks Online](https://www.capterra.at/software/141374/quickbooks-online) — 4.3/5 (8393 reviews) 3. [monday.com](https://www.capterra.at/software/147657/monday-com) — 4.6/5 (5726 reviews) 4. [Dynamics 365](https://www.capterra.at/software/157279/dynamics-365) — 4.4/5 (5811 reviews) 5. [Jobber](https://www.capterra.at/software/127994/jobber) — 4.6/5 (1420 reviews) ## Nutzerbewertungen ### "Zoho Erfahrungsbericht von SMC Consulting" — 5.0/5 > **Simon** | *19. Dezember 2024* | Marketing & Werbung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Zoho One und speziell Zoho CRM hat eine Reihe von Funktionen, die es in anderen CRM Systemen erst im Hochpreisbogen Segment gibt. So erhält man Automationen, Trigger und Tools zu einem vernünftigen bezahlbaren Preis. > > **Nachteile**: Die User Experience und das Dashboard könnte grafisch und von der Benutzerführung verbessert werden. > > Wir suchten eine Alternative von Hubspot und sind hier fündig geworden. Der Umzug und Export hat wunderbar geklappt. ----- ### "Incredible Value and Support" — 5.0/5 > **Steve** | *16. März 2026* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Zoho One provides value to our small business for an affordable price. I like that Zoho has the ability to be easy for novice users and the ability to get under the hood and integrate it with other apps/software. There are so many aspects of Zoho that I like. I'll touch on a few. I like that we can use a Zoho forms on our website's contact page and have it feed into Zoho Leads with the Lead source and date filled out. I was paying quite a bit for DocuSign and switched over to Zoho One. I like the ability to use Sign when you need a customer to sign a quote, etc., and it adds it into CRM. I handle customer support and internal IT support. I use Help Desk to track these tickets. It is very helpful to be able to go to an Account in the CRM and see the ticket. I created our company's help page for users to sign up, see our product help, and submit tickets. I added a private Distributor Resources section that is very useful for my distributors. I recently created a Virtual Data Room (VDR) in WorkDrive for potential investors. Very powerful and secure. Outside of using Zoho One, the support is very good. I have always received a response within 24 hours. Zoho Analytics is incredible. I like the option to be able to create widgets and place them on my CRM dashboards. I created a dashboard for the \[sensitive content hidden\] so that he can see leads and potential sales opportunities. > > **Nachteile**: Sometimes, there are some quirky aspects of CRM. API don't always work consistently. However, I really don't have any issues with Zoho One. > > Incredible for the price. Can't complain. I like that there are so many apps that I can use on one platform. ----- ### "Packed with apps and possibilities" — 5.0/5 > **Eusebio** | *10. August 2023* | Internet | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Zoho One is one of those products that can be overwhelming the first time you see it. Packed with apps and possibilities. You have apps to perform almost any task within a company. EVERYTHING. If you're going to use it or three of the apps it has, you'll get your money's worth. > > **Nachteile**: Integration between apps, while possible, is not as automatic as one would expect as they are all from the same developer. It takes time and effort to set everything up and there are some really complex tasks. The price for a single user like me is excessive. For large companies it is multiplied by the number of users, but their large number of apps can justify it. > > Overwhelming. For a single user like me, it is difficult to get the most out of it without spending a whole month setting it up calmly, very calmly. You should have a 6 month trial just to configure it and then be able to use it calmly. ----- ### "No in-built default Automation of Client Follow-ups, or Templated Worklows" — 2.0/5 > **Deborah** | *30. September 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 2.0/10 > > **Vorteile**: Affordable. Support team are apologetic about functionality but platform is behind industry standard for CRM technology. > > **Nachteile**: Non-technical Zoho CRM users struggle to automate follow-ups and system integrations which its competitors do a better job of. > > Zoho One needs Natural-language workflows + Universal Eventing + Error Visibility. Non-technical Zoho CRM users struggle to automate follow-ups and system integrations because: 1. Webhook setup is technical (JSON payloads, Deluge scripting). 2. Event subscriptions are incomplete and inconsistent across modules. 3. No retry/error handling for failed webhooks. 4. No natural-language interface for workflow creation. As a result, businesses rely on third-party middleware (like Jeeva AI) to achieve what should be native CRM functionality. Zoho's competitors like HubSpot and HubSpot Operation does this better. ----- ### "Comprehensive and integrated business platform" — 5.0/5 > **Rene** | *21. Dezember 2025* | Outsourcing/Offshoring | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Zoho One is a comprehensive suite of business applications that integrates CRM, project management, HR, accounting and more into a single platform. Its unified ecosystem simplifies workflows, improves collaboration across departments, and provides robust customization options. The pricing is attractive compared to purchasing separate tools, and the platform scales easily with remote and on-site teams. > > **Nachteile**: The breadth of features and applications can be overwhelming for new users, making the onboarding and configuration process time-consuming. Some advanced features require additional setup or technical expertise, and occasional inconsistencies across apps can lead to a learning curve. > > My overall experience with Zoho One has been very positive. As an IT manager overseeing offshore and US-based teams, I appreciate how Zoho One centralizes our tools, streamlines communication, and boosts productivity. It has been reliable and continues to evolve with new features that support our growing business needs. ----- Seite: 1 / 7\ Zurück: [Nächste Seite](https://www.capterra.at/software/166175/zoho-one?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/166175/zoho-one) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten