ShipBob

ShipBob

von ShipBob

Wer verwendet ShipBob?

ShipBob provides shipping and fulfillment services for ecommerce companies. A scalable and easy-to-use fulfillment solution that helps ecommerce businesses accomplish Amazon-scale logistics.

Was ist ShipBob?

ShipBob brings next-day and 2-day shipping and logistics to fast-growing ecommerce brands through distributed fulfillment centers and order management software.

With fulfillment centers in Los Angeles, Chicago, Dallas, and Bethlehem, ShipBob is strategically located near your customers to provide cost-effective, fast shipping options. With their software, you'll have full transparency of your operations, plus integrations to Shopify, BigCommerce, WooCommerce, Magento, and more.

ShipBob – Details

ShipBob

https://www.shipbob.com/

Gegründet 2014

ShipBob – Preisübersicht

ShipBob bietet eine Gratisversion und eine kostenlose Testversion. Weitere Preisinformationen für ShipBob findest du unten.

Preisinformationen

Based on number of shipments and inventory.

Kostenlose Version

Ja

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Online

ShipBob Funktionen

Auftragsverwaltungssoftware
Auftragsabwicklung
Auftragserfassung
Auftragsverfolgung
Inventarverwaltung
Katalogmanagement
Retourenmanagement
Rückstandsverwaltung
Spezielles Auftragsmanagement
Versand-Management
Wiederkehrende Bestellungen
Containerverschiffung
Import/Export
Konnossement
Lagerhaus-Management
Lieferpreisberechnung
Luftfracht
Paketversand
Seefracht
Sendungsverfolgung
Spedition
Versand auf dem Landweg
Versandservice-Integration

ShipBob – Nutzerbewertungen

Zeigt 5 von 71 Nutzerbewertungen

Gesamt
4/5
Benutzerfreundlichkeit
4.1/5
Kundenservice
3.9/5
Funktionen
4/5
Preis-Leistungs-Verhältnis
3.8/5

Changed my life!

Bewertet am 5.5.2019
Anastasia A.
Founder
Sportartikel, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Before I transitioned to ShipBob, my label printer was an electronic leash. I even took it on vacations to fulfill orders. My entire life revolved around my (sometimes multiple) trips to the post office. I was really nervous to transition to a 3rd party fulfillment center, but I knew that what I was doing was A) no longer sustainable and B) preventing my business from growing. The ShipBob employees were friendly, personable and reassuring. They walked me through the process, which was incredibly simple and they eased my fears about sending all of my inventory away. The first week that ShipBob was implemented was LIFE CHANGING for me. I saw orders coming in, and I no longer felt the desire to rush back to my office to fulfill orders. I enjoyed time doing things with my husband and mom who was in town visiting. I WENT BACKPACKING AND GOT PAID without frantically driving back to ship envelopes. I re-discovered the freedom that comes from being an OWNER not an OPERATOR. If you are considering ShipBob, please do not hesitate or procrastinate it as long as I did. I will change your life and allow you to focus on the BIG PICTURE things for your business. In the past few weeks, my sales have SKYROCKETED. I truly believe that this is a direct result of letting go of the minutia and shifting my energy towards thinking about the future of my business. My business is now in a place where it will thrive and grow WITHOUT me preventing its success by grasping at straws.

Vorteile: Very very easy to use and intuitive. Seamlessly integrated with my Shopify store!

Nachteile: I honestly can't think of anything that I don't like.

Best Shipping Option for High-Volume E-commerce start ups

Bewertet am 2.11.2018
Steven S.
Private Capital Manager
Finanzdienstleistungen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Shipbob does a great job making it easy for anyone to run a high-volume e-commerce site. Their team is very helpful during the onboarding process, and their platform is very easy for anyone to use. Their support team is very responsive and clear up issues quickly. When I was in search of a company to package and ship, Shipbob was able to take inventory within days after the first call and our site was live shortly thereafter. I don't think there is anyone else in the market that has that ability at the moment. I still work a full-time job in banking and have very little knowledge of logistics or shipping, Shipbob handles all of that for me and now with their amount of locations growing it is only getting easier to service our customers in all 50 states.

Vorteile: The Shipbob platform is easy, their support team is responsive, orders get packaged and shipped and I don't have to touch a thing. I work full time in banking but still run a company on the side that generates a lot of orders that need to be packaged and shipped. This may the most user friendly platform and any issues are resolved quickly via emailing their support team.

Nachteile: The app works well but no where near as good as the online site.

TOP - Overall Wonderful Experience

Bewertet am 16.2.2020
Michael K.
Managing Director
Gesundheit, Wellness & Fitness, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: On the software side, the minimum amount of analytics are very useful, pricing per shipment and breakdown is honest and transparent, pricing issues are handled quickly, support is quick, reports are easy to export and the platform very easy to use.
On the service side they are quick, well priced, and deliver with minimal delays.

Nachteile: The only real con is the lack of integrations. I believe they are introducing access to their API shortly. Once we realized the quality of the service, I think many would much rather they focus on upkeeping the quality of service since fulfillment is the real goal behind this partnership then to have them focus on integrations. That being said, we opted to integrate through ShipStation which solves almost any and all problems.

A good tool, but the fulfillment is a different story

Bewertet am 29.10.2019
Vuk P.
freelancer
Informationstechnologie & -dienste, Selbstständig
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The software is not so bad, as are the people in fulfillment - we have had products stolen from the warehouse, competitors' goods shipped etc. We can see who did it, but have no control over whether or not we want them still working with our product or not. The support try their best to remedy these things, and they are really great, but as long as these things keep happening, and obviously, terms and conditions don't really give you space to make up the damages to the full extent, this is not great.

Vorteile: I like how everything is nice, in big font and images, blue (rests eyes) and intuitive. It's really smart when it comes to WRO creation and simple to track costs. Their business model is really nice. The support is also amazing, and makes up quite a bit for the cons.

Nachteile: It's missing some features that one would need when managing stock - like a quick way to view historic product count.
I would also like to see better and simpler integrations for expedited shipping. Generally, connecting stores is a drag, and should not be so complex.

Grew too fast for its own good

Bewertet am 28.6.2019
Erson R.
Founder
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
1/5
Gesamt
2/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Customer service is very slow to respond and don’t listen. If they lose a package they don’t own up to it and blame the carrier, meanwhile the carrier says they never received it. Shipbob won’t own up to it.

Vorteile: Saves me time with product fulfillment.

Nachteile: Terrible and slow customer service. Shipbob regularly loses packages. I’ve lost thousands of dollars of packages in just 3 weeks. I now have to insure each package assuming it’ll be lost

Antwort des Softwareanbieters

von ShipBob an 8.7.2019

Hi Erson,

You have been a valued customer of ours for quite some time now and we really regret your "Cons" in your experience. While we are really happy to hear that working with us has saved you time with product fulfillment, we won't settle until we're viewed as a 5-star by all of our customers. Our team can help with any questions regarding insurance and different carrier options and we are looking closely into your recent carrier claims to see how we can provide a smoother experience for you in those situations. Once again, we appreciate your insight and thank you for trusting us with your fulfillment. Reach out to us ([email protected]) anytime.