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Was ist SpamTitan?
SpamTitan ist eine cloudbasierte E-Mail-Sicherheitslösung. Die Anwendung ist eine einfach zu bedienende, effektive Anti-Spam-, Malware-Blockierungs- und Phishing-Präventionslösung.
Blockiert Phishing, Spam, Viren, Malware, schädliche Links, Spyware und andere E-Mail-Sicherheitsbedrohungen. Die Lösung bietet anspruchsvolle E-Mail-Sicherheitsfunktionen für dein Unternehmen, ohne es zu kompliziert zu machen.
Teste eine kostenlose 14-Tage-Testversion von SpamTitan Email Security mit vollem Support während der Laufzeit.
Wer verwendet SpamTitan?
Alle Unternehmen - wir beschäftigen uns direkt mit den Kunden und arbeiten auch mit Managed Service Providern
Wo kann SpamTitan bereitgestellt werden?
Über den Anbieter
- TitanHQ
- Ansässig in Galway, Irland
- 1995 gegründet
Support für SpamTitan
- Telefon-Support
- 24/7 Live-Support
- Chat
Erhältlich in diesen Ländern
Albanien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Anguilla und 150 weitere
Sprachen
Deutsch, Englisch, Französisch, Italienisch, Spanisch
SpamTitan Kosten
Startpreis:
- Ja, kostenloser Test verfügbar
- Keine Gratisversion
SpamTitan bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von SpamTitan ist ab $ 1,95/Monat verfügbar.
Preismodelle Kostenlose TestversionÜber den Anbieter
- TitanHQ
- Ansässig in Galway, Irland
- 1995 gegründet
Support für SpamTitan
- Telefon-Support
- 24/7 Live-Support
- Chat
Erhältlich in diesen Ländern
Albanien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Anguilla und 150 weitere
Sprachen
Deutsch, Englisch, Französisch, Italienisch, Spanisch
SpamTitan – Videos und Bilder
SpamTitan Funktionen
Bewertungen über SpamTitan
Protect my email from spam attack
Kommentare: Deploying this software in my email system has reduce the risk of me getting attack from spam email and malware. With the increase case of people get attack by ransomware attach with their email, this software will totally protect me from that attack.
Vorteile:
Combating spam and malware attack on my email is the biggest feature that SpamTitan has help me with. The email monitoring really work well and will block and notify me if any of the emails show strange behavior or comes from entrusted source.
Nachteile:
SpamTitan is quite hard to learn all the feature and tools that comes with it. Some of the notification alert is too strange and i need to constantly referring back to the manual to know the description of the alert.
Nice product, tried many others
Kommentare: I tried a bunch of products before purchasing this and i would make the same decision again
Vorteile:
The support has been great, my users like the ability to check on there own quarantine, the email digest has been popular.
Nachteile:
the filtering seems over sensitive, finer grained filter controls would be nice! being able to receive a digest more than once a day would make a few of us happy. We are struggling with the analytics to understand why some of these emails are being scored as high as they are.
In Betracht gezogene Alternativen: Symantec Email Security.cloud, Barracuda Email Security Gateway, MailWasher und MailCleaner
Warum SpamTitan gewählt wurde: Canit was hands down the best! We switched because AppRiver bought them and immediately worked to transfer customers to their platform which was crap! after a few years they shut the product down completely!
Zuvor genutzte Software: CanIt-PRO
Gründe für den Wechsel zu SpamTitan: it worked better than the cheaper systems and as good as the most costly!
Powerful, yet easy to manage.
Kommentare: It does the job very well and requires little management once configured.
Vorteile:
Ease of use and the "set it and forget" installation options. The system can be configured to allow users to manage their own filter quarantine.
Nachteile:
The UI is more complex than it needs to be. It's difficult to navigate to make changes and makes management more complex than it needs to be. But once learned it's quick.
Decent features for the price could do with some more features. Would still recommend.
Kommentare: Spam is removed.
Vorteile:
Cloud based software so nothing to install on site. The dashboard allows you to see what emails have been quarantined, allows white listing of domains. Decent set of basic features. Price point reflects what you get.
Nachteile:
The following lets it down: 1. The quarantine reports to the users are once a day, i get a lot of emails from staff saying they haven't received a email from a client and i have to log in to check, a quarantine email once a hour would be much better. 2. Some email which don't even match basic standards get block but not reported, took us a while to realise this as we had a ioT device misconfigured but had no idea Spam Titan was blocking it. 3. It can fail to deliver to the endpoint mail server, but doesn't report whether the email was successfully delivered or not just that it passed or didn't pass the spam listing, you have to go into the actual email and look at the headers. 4. Would be nice if there was a encrypted SMTP relay too that could scan email going out. Haven't had a compromised laptop or email account but could see how this would help.
Antwort von TitanHQ
vor 6 Jahren
Hi Conor, Thanks for your kind review and your very helpful feedback on SpamTitan. It has been fed back into the product team. Their feedback is as follows: 1.This is true that SpamTitan sends one report per day, however all end users can request on-demand reports as many times per day as they wish, simply by clicking the On Demand Link at the bottom of the report. 2. All mail that connect to SpamTitan will be reported on in the Reporting > History tab. Along with all headers. 3. If a mail is passed to the mail server this will be shown on the Reporting > History tab. Along with the SMTP response the Mail Server provided. 4.SpamTitan will filter all outbound mail and can have TLS enabled for encrypted traffic. We're constantly developing and trying to improve SpamTitan Conor, thanks again for the great feedback Kind regards, Dryden Dryden Geary, Marketing Director, TitanHQ
Good mail filter, easy for our users to manage.
Vorteile:
SpamTitan provided a lot of the functionality of our previous mail filtering service, while keeping costs competitive. It's very simple and easy to use from an end user perspective, and not terribly hard to set up as an Administrator. There are plenty of options for deployments both small and large. On the back end SpamTitan uses a collection of open source software like Spamassasin and ClamAV, bundled together in a pretty web interface they've designed and provide support for. Compared to rolling your own solution, hiring a Linux admin to manage a mail filtering service, this is much more cost effective.
Nachteile:
Support was a little lacking. Their headquarters are in Ireland, so responses take a little longer, and it's a little hard understanding them sometimes, especially over the phone. The audio quality of overseas phone calls is very poor. The foundation SpamTitan is built on Spamassasin is only so good, it doesn't catch spam and viruses like the leading mail providers (Gmail/Google Apps). For that reason, it may require a little more time for administrators to fine tune settings.
Excellent Cloud based Spam filter for Office 365 Email
Kommentare: It has been pleasant doing business with SpamTitan. There sales team was low pressure, when I inquired with them they got back to me right away, they provided a live demo of the product, and they offered a free commitment free trial period so that we were able to directly compare it to our old spam filter solution before making a purchase.
Vorteile:
Price is extremely reasonable for the service they provide. The competition has slightly more features but they offer them at 3 - 5 times the cost per user, which is in no way justifiable for the benefit (if any). Very easy to setup and offers great flexibility in how emails are filtered for different users.
Nachteile:
One feature that is currently missing that our previous spam filter solution had was the ability to whitelist and blacklist email address and domains directly from the mail history report.
In Betracht gezogene Alternativen: Xeams und Barracuda Email Security Gateway
Warum SpamTitan gewählt wurde: Our Barracuda was a physical email filter from when we hosted email on our own server. It was aging out and SpamTitan offered a spam solution that was a fraction of the price of Barracuda's own cloud service.
Zuvor genutzte Software: Barracuda Email Security Gateway
Gründe für den Wechsel zu SpamTitan: Price was the biggest factor. SpamTitan offered the best per user rate for a product that meets our needs.
Spam Titan Rocks
Kommentare: Well worth the investment in the product, they are innovative and have excellent customer service.
Vorteile:
The ease of use in getting these services up and running, then the ease of use across the board.
Nachteile:
Not a con, however, they need to work more on end-user spam reporting, I use KB4 for this and would rather this service be in ST and or sync the lists that and black to defender as my secondary.
In Betracht gezogene Alternativen: Microsoft Defender for Office 365
Gründe für den Wechsel zu SpamTitan: We use Spam Titan as a primary for the feature and ease of use, Defender is our secondary filtering
Stop spam email with SpamTitan
Kommentare: SpamTitan has help me so much in fighting a spam email and malicious link from harming our system. All the attachment in the email will be scanned before I open it and any suspicious file attachment will be blocked and quarantine, to protect me from mistakenly opening it. I really has a positive experience after deploying this software in my working environment.
Vorteile:
SpamTitan has advance and extra security layers that protecting my email account get penetrated or get attack from spam email. Ransomware is one of the most feared kind of emails that we really want to avoid, and this software effectively blocking any malicious email that may contain file attachment or link that may harm my computer or phone.
Nachteile:
The only point that i dislike is, there are no access to the software from other device except from my computer, as it only operating from stand-alone application for desktop. It will be more flexible if the software has web-browser, so user can access it from anywhere that internet is available.
Our Experience Installing and Using Spam Titan
Kommentare: The Spam Titan team have been brilliant, all the way through from initial contact to our engagement with support during initial configuration, they bent over backwards to be helpful. Support engagement is good, with very rapid responses to calls we submitted initially.
Vorteile:
The product was really easy to setup and is intuitive. It basically does exactly what it is supposed to once setup and we have not experienced any issues with the product other than from our side setting up the various bits of DNS txt correctly :-) As expected it takes a while to learn our email patterns so initially there were some delays with some inbound emails due to Grey-listing as it waited for resends to recognise good email, this was improved by playing with initial grey list settings. Overall we are very happy with the product and we have had no complaints from any users, which is always a plus.
Nachteile:
At this point there are no parts of the product that we are unhappy with.
In Betracht gezogene Alternativen: MimeCast Email Security
Warum SpamTitan gewählt wurde: Verizon were no longer supporting message labs so we needed to leave quickly
Gründe für den Wechsel zu SpamTitan: This was a very straightforward product compared to the complexity of the alternatives and at a fraction of the cost. After an easy and quick proof of concept we were sold :-)
Protect and secure email with SpamTitan
Kommentare: Very positive experience with SpamTitan for almost 2 year. Most of the spam emails is definitely has been filtered out and has securing my email account. I hope they can continue updating a new feature and spam filter keyword so it can secure my inbox better.
Vorteile:
Protecting and securing my email account from spam and spoof email has very effective using SpamTitan. It has really avoiding my inbox bombarded from uninvited email. The quarantine report and the whitelist let me to unblock the incoming email if its were falsely unblock. It has serve me well and keep a peace mind from all the spam email.
Nachteile:
One of the least thing that i like is the notification is not consistent at all. Sometimes it will notify me for a list of email that are block, and sometimes the notification won't even shown. The customer support is slow in replying ticket, and has been ignored for weeks without any response. Other than that, everything else is great.
Email security
Kommentare: Strong product with a nice future packages. Good Quality of Service and Support. It was a good decision to replace our Barracuda Email Security Gateway with SpamTitan.
Vorteile:
Our business requirements on features and graphical interface performance including the price made for us the decision.
Nachteile:
Some basic Features necessary for Enterprise environment is not given out of the box.
In Betracht gezogene Alternativen: Cisco Secure Email
Warum SpamTitan gewählt wurde: It was because of features and security requirements and at the end also a price decision.
Zuvor genutzte Software: Barracuda Email Security Gateway
Gründe für den Wechsel zu SpamTitan: Price and future package
Setup was very straight forward
Kommentare: Once we got through the growing pains we don't have to field many helpdesk tickets from users getting use to this software coming from our previous spam filter. The other big benefit is that our previous spam filter service provider was about to double our yearly rate so your software ended up having a better spam detection rate and was also less expensive.
Vorteile:
Easy to setup and maintain. The detection rate is fabulous. When we initially setup the software we were getting tons of false-positives but this subsided after several weeks of use after which time I assume the system started to pickup on the types of emails that we consider legit.
Nachteile:
It would be better to have a more well rounded user portal. For those users with many false-positives in an email notice it would be good to have a way to release the emails without opening a web browser tab for each and every email to be released or at least bring the user to the portal login page so they can easily manage many releases if this is not possible through the email client. Not a big deal but it is a little annoying personally for me. I believe in the beginning I was told that there was no user portal to then later find out that there was one. Not sure where the disconnect was but this feature ended up being quite crucial for the owner of the company I work for as he was used to working in the portal of our previous product (Barracuda). The other problem that was noticed earlier on is that the daily summary emails would have these crazy ambiguous email addresses in them in the "From" field which I was told couldn't be modified. The owner of the company was very confused by this as the Barracuda would show us both the technical from address as well as what would normally appear in the mail client and would have more meaning to the end user and give them a better idea if the email was spam or not. I suggested at the time to the tech\sales person I was speaking with that this should be changed to at least show both "from" email address' so the end user is armed with more information to make an informed decision about the email being spam or not.
Cost effective and easy to use
Vorteile:
The configuration of SpamTitan is very easy and allows for quick deployment.
Nachteile:
The user portal for accessing user settings and filtering is quite dated and could use a facelift.
In Betracht gezogene Alternativen: Sophos Email
Zuvor genutzte Software: Sophos Email
Spam Titan makes it easy to deploy effective affordable spam protection
Kommentare: In my opinion when you work with a smaller company they value their customers more then the large mega companies. With TitanHQ that has turned out to be true thus far. They are willing to go the extra mile for you to help customize and optimize the appliance. All support techs know their job well; you don't have to wait for a script monkey to escalate your case to some one who knows what they are doing, and they have even implement a few of my feature requests.
Vorteile:
-Very easy to set up. Can be done in a few hours. -Support is hands down the BEST to deal with. I make many support calls in a year and hate dealing with most companies but when I have an issue and have to contact TitanHQ I assume my issues will be resolved quickly the first time I contact them because it usually is. -Reporting is fantastic
Nachteile:
The interface is a bit clunky it probably could use a GUI refresh There are a few settings like RBLs that would be nice to be able to be set per each domain but are global. There are a few common 3rd party commercial RBL's that are not included but make a noticeable difference. Because SpamTitan is so affordable the added cost is not an issue but it would be nice if Titan HQ could license them directly.
Spam titan-link lock
Kommentare: A perfect solution and they are keeping update and upgrade it yet
Vorteile:
Spam titan is an exallent product for email securityIt has a full of features which pro ide all the needed criteria to detect the spam emails with a very hight rate of capture And I want to focus on the new feature LinkLockWhich raise the capture rate of spam detection to a hight standard Normally if the email is clean with no malicious content it will be Mark as clean and if it include a URL which is not included in any bad categories it will be marked as clean,But sometimes the URL is bad and not included in any bad categories cause it is still new Here the link lock works and scan the URL on the fly to decide if it is clean or not and if it is not clean , it will turn the URL to a text which the end user can not click on it and keep it that way and deliver the email and even if you forward the email to someone outside your organisation it will keep it as text also which protect even your customers
Nachteile:
Nothing for now , really it is miner issues which they always solve
My choice for anti-spam software
Vorteile:
SpamTitan is actually really worked, and has really decreasing the amount of spam email that i have receive before. It only need to be setup onetime, and most of the time, i don't even have to monitor the report as they rarely blocking a legitimate email that are sent to my email.
Nachteile:
There are some feature that are not available at the moment on the software, like to preview the content of the spam email, without having to whitelisting the email. It will be a good feature, so user can totally know what is the content of the email that has been blocked from the main inbox.
Avoid their Cloud Offering
Kommentare: My biggest regret with using SpamTitan was to buy in to a 3-year deal to avail of a discount. That is only my own fault as they do not offer a refund if you decide to cancel the service. I used their cloud based spam-filter service so cannot comment on their non-cloud offerings. As a small MSP you will want to avoid this product which lacks end-user accessibility beyond very basic control via hyperlinks. You will find yourself micro-managing end-user accounts endlessly. Avoid their outbound mail-relay completely – huge headaches will ensue. And their support can also leave you dangling for days. I ultimately took the hit and moved to DuoCircle half way through the three-year period; footing the bill myself to ensure my clients had a more reliable email delivery experience. It's not just about identifying spam, when you rely on a pipeline for mail-delivery, one weak link in the chain can bring your mail-flow to its knees. Choose wisely.
Vorteile:
Good at positively identifying spam mail
Nachteile:
The cloud-based version is not good for an MSP. Support is mediocre
Antwort von TitanHQ
vor 6 Jahren
As the marketing director of TitanHQ I am deeply disappointed that you have had a negative experience with our business. We pride ourselves on the standard of our pre and post sales support and in your case it seems that we didn't meet our own high standards. For that I apologise. We will reach out directly to you to achieve a mutually amenable resolution. Kind regards, Dryden Geary, Marketing Director, TitanHQ
Outdated and severely lacking in features
Kommentare: I was in love with spamtitan when we first got it, but the lack of development into the platform is sad. Come February, when our license is up, we are not renewing. We already purchased Barracuda's cloud ESS and Archiving which has AI/Deep Learning spam detection, Email continuity with ability for users to send/receive, a vastly more modern UI, etc. etc. etc. And arching, all together about $1/user. I asked for quotes from spamtitan. I didn't receive 1.
Vorteile:
It's cheap, except the thousands of dollars you spend upfront, price per user is relatively low. It works decently, but as spam becomes more sophisticated it is less and less efficient every month.
Nachteile:
Stupendously lacking in features. The UI is old and outdated. Software development releases almost NEVER come out. We might have had 1 last year. Your supposed to have regular security updates every three months. We are lucky if we get one a year. To get the lastest base of FreeBSD, I have to rebuild the appliance from scratch! I run pfSense and FreeNAS, both on FreeBSD. When they update, the upgrade the entire OS. You need developers.
EGroupware Cloud services use SpamTian
Kommentare: Nice solution, does what it is supposed for, Support is good and good contact to TitanHD people.
Vorteile:
User can Blacklist/Whitelist from EGroupware directly or mark mails as Spam. The archive of the last X days gives the opportunity to resent mails customer by chance deleted and don't use an separat archiving solution.
Nachteile:
I'm missed to select internal flow easily (mails from users within the same domain). Its easy to select inbound & outbound, but we had situations where we needed to release a bunch of internal mails and that is more effort to select.
Well designed product at an affordable price.
Kommentare: Customer support before and after have been exceptional
Vorteile:
Spam filtering and reporting work as they should. Customer support is great.
Nachteile:
Encryption and Archiving could be easier to deploy and manage.
In Betracht gezogene Alternativen: Proofpoint Email Protection
Warum SpamTitan gewählt wurde: Cloud based and more affordable
Zuvor genutzte Software: Barracuda Email Security Gateway
Gründe für den Wechsel zu SpamTitan: Price
Excellent product and support
Vorteile:
We is SpamTitan (virtual appliance) because it have proven itself to be a very complete, robust and stable Email security platform. It performs very well, the monitoring and logging features are very good giving us the ability to track alle email traffic in case of any customer questions according to email messages. In case of any questions we aren’t able to answer with our support team, the Titan HQ support team is very Active. Most cases are picked up within 30 minutes and solved within the hour. So overall we rate this product but also this company as: EXCELLENT.
Nachteile:
Because of the many options and features SpamTitan offers, it sometimes is quite a search between the main features and their options within.
Very good spam & virus filtering front end
Kommentare: SpamTitan keeps the bulk of junk mail off out internal mail server, offloads the mail trasmission, and provides a 3rd layer of AV scanning (SpamTitam, Mail server, end point all have different AV software)
Vorteile:
The interface is very responsive and easy to navigate. Installation was easy; regular updates are provides and also install very easily. Very few false positives.
Nachteile:
No facility for custom scoring; mail is either 'good' and passes, or is 'bad' and is rejected. Many spam filtering system have a scoring system so that when particular conditions are met (key words in a subject or msg body, country of origin, time of day, bulk mail status, destination, sending TLD, etc), a cumulative score is created to determine spam status. Would love to have SpamTitan be able to add 'Posible spam' or some such to the subject so the mail server or user filters could pick it up.
Great product, complete lack of support or communication from the company
Kommentare: We were getting 90% spam to our mailboxes before, now its closer to 10%.
Vorteile:
The software is easy to setup, pretty easy to use and navigate. It stopped most of our spam issue (using the SpamTitan Gateway), got rid of quite a bit of sent in viruses (rest caught from Exchange or local clients).
Nachteile:
Reboots and updates sometimes caused the file system to get "corrupted", requiring some cmd line level programs to get it healthy again. Also had issue with how licenses were counted as we only have 35-40 employees but they have multiple email addresses (first.last, fnlast, etc) and it shows up as 150+ people, really wish it was mailbox linked and not address linked. Our biggest issue is not with the software, but with the company. They have stopped answering emails, stopped answering the phones. We have been trying for a month and a half to get support and its radio silence. We still have 18+ months left on our 3 year contract and are already looking for a new product with actual support.
SpamTitan Review
Kommentare: Excellent experience using SpamTitan to protect my 3000~ users from malicious E-mail phishing techniques and Spam.
Vorteile:
Ease of Use and Excellent Customer Support
Nachteile:
Pattern filtering desperately requires simplification. Extremely difficult to implement pattern filters. Syntax.
easy to manage, almost no false positives.
Kommentare: I'm very satisfied with this product. We manage several installation on both single mail server and multi mail server configuration. It is very easy to setup and maintain which makes it a perfect software for production environments.
Vorteile:
What I like the most about this software is the fact it is an appliance that can run as a Virtual Machine. It highly simplifies the implementation of the product in any environment or architecture. It is easy to manage any internet domain and all the rules to them related. It supports more mail servers. It makes use of 2 different Anti-Virus to reduce the risk to let Viruses pass the appliance.
Nachteile:
the outlook addin or the way for the user to manage their quarantine is not the easiest. it could be managed in a different way, especially for MS Exchange users.