--- description: Detaillierte Informationen über Chatmeter zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Chatmeter Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [Review Management Software](/directory/31024/review-management/software) > [Chatmeter](/software/168699/chatmeter) # Chatmeter Canonical: https://www.capterra.at/software/168699/chatmeter Seite: 1 / 4\ Zurück: [Nächste Seite](https://www.capterra.at/software/168699/chatmeter?page=2) > Chatmeter hilft Marken mit mehreren Standorten, ihre Online-Bewertungen und sozialen Medien zu überwachen, Online-Listen zu optimieren und lokale SEO durchzuführen. > > Bewertung: **4.5/5** von 74 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Chatmeter? Unternehmen aller Größen und Branchen, die ihre Online-Reputation durch Qualität und Quantität der Bewertungen, Optimierung der Einträge und Verbesserung des Kundenerlebnisses optimieren möchten. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 74 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Alchemer - **Region**: Boulder, USA - **Gegründet**: 2006 ## Gewerblicher Kontext - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Automatisiertes Veröffentlichen - Berichterstattung / Analyse - Content-Management - Dashboard Software - Datenvisualisierung - Geofencing - Kampagnenmanagement - Keyword Monitoring - Konversion-Tracking - Kundenbindung - Leistungskennzahlen - Nachterminierung - Nutzerbewertungs-Anfrage - Nutzerbewertungs-Notifikation - Reaktions-Management - Reputationsmanagement - SEO Audit - SEO-Management - Sentiment-Analyse - Social Media-Überwachung - Standortverfolgung - Stichwort-Nachverfolgung - Teilen in sozialen Medien - Werkzeuge zur Zusammenarbeit - Wettbewerbsanalyse - Überprüfung bewerten ## Optionen für Kundensupport - E-Mail/Helpdesk - Telefon-Support ## Category - [Review Management Software](https://www.capterra.at/directory/31024/review-management/software) ## Ähnliche Kategorien - [Review Management Software](https://www.capterra.at/directory/31024/review-management/software) - [Online Reputation Management Tools](https://www.capterra.at/directory/30750/reputation-management/software) - [SEO Tools](https://www.capterra.at/directory/30931/seo/software) - [Social Media Management Tools](https://www.capterra.at/directory/30939/social-media-management/software) - [Webanalyse-Tools](https://www.capterra.at/directory/30073/web-analytics/software) ## Alternativen 1. [HubSpot Marketing Hub](https://www.capterra.at/software/171840/hubspot-marketing) — 4.5/5 (6221 reviews) 2. [Marketing 360](https://www.capterra.at/software/148516/marketing-360) — 4.5/5 (1133 reviews) 3. [Semrush](https://www.capterra.at/software/151962/semrush) — 4.6/5 (2316 reviews) 4. [SOCi](https://www.capterra.at/software/173850/soci) — 4.5/5 (251 reviews) 5. [SE Ranking](https://www.capterra.at/software/142169/se-ranking) — 4.7/5 (297 reviews) ## Nutzerbewertungen ### "Are you benefiting from local SEO works then this tool is for you." — 4.0/5 > **Gourav** | *25. März 2019* | Personalwesen | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: This is nothing less than juggernaut with so many essential features and we can opt for all the things through Chatmeter from reviews to social media engagements and sentiments, checking received reviews on all the platforms from Facebook to Google business. And, it's really a very amazing thing about the Chatmeter and our team love this tool. > > **Nachteile**: Every customer loves transparent and clear pricing on a dedicated pricing page which is missing on the Chatmeter website. If it's made available then it will be best and surely build more trust on the Chatmeter. > > After public launch, we started looking for tools for brand management and social media sentiments but were lucky to encounter the Chatmeter as it has more than what we're looking. It definitely saved our time, money and efforts from buying many different tools or SaaS for the very same purpose. ----- ### "Platform For Success" — 5.0/5 > **Roger** | *31. Juli 2020* | Restaurants | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I love the ease of use, customization, insights and data analysis and all-in-one nature of the Chatmeter platform. > > **Nachteile**: I recently requested a missing feature related to review response templates and was told by our customer success representative that it was already in development. Love the fact that Chatmeter takes its platform development seriously and is listening to its customers to continually improve the product. > > Everyone I have worked with on the Chatmeter team has been a true professional, a great listener and incredibly helpful. The software itself is robust and easy to use. We've been with Chatmeter long enough to witness several major new feature rollouts and they've all been seamless. What's more, I am a huge fan of Chatmeter's weekly webinars. They are always full of great information and although I consider myself to be a very skilled professional when it comes to both reputation management and listings management, I always leave each webinar having learned something new, as well as reviewed important topics and details to keep them top of mind. ----- ### "Good on a smaller scale" — 3.0/5 > **Stephanie** | *5. November 2020* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 4.0/10 > > **Vorteile**: I really liked it at first and think it's a great starting platform to manage reviews and listings for any company under 100 listings. Once you grow out of that, it seems like you outgrow the platform. > > **Nachteile**: Not able to modify or set any of the sentiments. Sometimes the A.I. registers random words that are completely irrelevant like "girl" or "there." We would have liked to tag and track things like "mask" "COVID testing," etc. But I can only do that using the reports tab. Also, not being able to manage Yelp, Apple, Yahoo, Bing, or Yellowpages within the platform can get backed up. Chatmeter was not able to help us with issues regarding Facebook spam policies. We had to go and research it ourselves. We assumed Chatmeter would have a partnership with Facebook. > > Overall it's good. Our customer success representative is really great and goes above and beyond to help us where she can. She responds very quickly and escalated our issues. We've had too many issues though that go unexplained at times. The platform is very glitchy. ----- ### "Makes My Job So Easy\!" — 5.0/5 > **Jessie** | *25. Juni 2020* | Immobilien | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: With over 120 different properties, Chatmeter is SO easy to filter in all reviews, ensure listings are correct, and mass publish to social media. All of our property managers and regional supervisors are set up to receive weekly review emails, and because of this they can easily stay on top of issues. It would be impossible to manage such a large portfolio without Chatmeter. > > **Nachteile**: The only things I wish for is link previews, meta descriptions, and clickable photos when posting links on social media, as well as full access to review responses in the dashboard (ApartmentRatings, Apartments.com, etc.) > > The customer service is amazing, and the product offerings are continuously getting better and broader. ----- ### "Chatmeter will save you time." — 4.0/5 > **Jen** | *12. November 2020* | Immobilien | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Chatmeter puts almost everything you need for reviews in one place, you can read reviews, respond, research and report all from one dashboard for all your review sources. > > **Nachteile**: From time to time we will see old reviews pop up again and we never get a straight answer as to how they got back into the system. This can be confusing and time consuming to figure out that they are not new as they may seem but previously responded reviews. > > I enjoy doing business with Chatmeter, our reps are very available and always ready to answer questions, troubleshoot issues or do training with our teams. ----- Seite: 1 / 4\ Zurück: [Nächste Seite](https://www.capterra.at/software/168699/chatmeter?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/168699/chatmeter) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | it | | ----- ## Strukturierte Daten