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seit 17 Jahren bei der Softwareauswahl
Disciple
Was ist Disciple?
Disciple ist der Ort, an dem Communitys wachsen und gedeihen. Die Plattform hilft Menschen, unabhängige, wertvolle und vertrauenswürdige Communitys in einem sicheren Raum aufzubauen, den sie besitzen und kontrollieren. Die besten interaktiven Funktionen aus den sozialen Medien – wie Gruppen, Livestreaming und Profile – werden in deinen eigenen, dedizierten Raum integriert, weg von den Gefahren, der Werbung und den Algorithmen der sozialen Medien. Das Ergebnis? Eine interaktive, soziale Umgebung in einem dedizierten, sicheren Raum, den du besitzt und kontrollierst. Noch heute starten.
Wer verwendet Disciple?
Disciple betreibt derzeit Communitys für Freiberufler*innen, KMUs, Großunternehmen, gemeinnützige Organisationen, Influencer*innen, öffentliche Verwaltungen, kleine Unternehmen und Einzelunternehmer*innen.
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Bewertungen über Disciple
In Betracht gezogene Alternativen:
Excellent product and service!
Kommentare: The sales process with Mo was easy and not pushy. Very clear and easy to comprehend and the service with my account rep [SENSITIVE CONTENT HIDDEN] has been phenomenal.
Vorteile:
The Disciple platform has allowed us to connect and share information like never before. We were previously using a Wordpress members site and tried every forum and app program under the sun. We tried Buddypress, bbPress, Peepso, WP-Foro, Appresser, Mobiloud, Bizness Apps, AppyPie, you name it, we tried it. We tried all the cheap options and once we committed to Disciple, it's been a smooth ride ever since.
Nachteile:
Disciple is still fairly new and while everything works perfectly and we've had zero issues, they are still behind a little on features including admin design control and ability to turn off and on different features. Each update has brought on welcomed enhancements and upgrades though, so I expect it will all work out. The company is also based out of London, so communication can be a challenge for us as we are in the U.S with different time zones.
In Betracht gezogene Alternativen:
The best decision our company has made!
Kommentare: We were very frustrated with the user experience of Facebook groups and felt very limited by Facebook's rules. All of our members who have joined our app since launching have said that they love the app more than Facebook. They love the clean and user friendly interface! We are happy that we're able to connect with our community in a more meaningful way and bring them educational resources and other things that we'd have never thought of doing inside Facebook's groups feature.
Vorteile:
I loved how easy it was to set up our own private community. Disciple has been very easy to work with, and they handled all the actual set up for us which freed us up to be able to be creative with the look and feel of our private community. I love not having to fight with Facebook's algorithm anymore because that means our members actually see the content that we're publishing into our community!
Nachteile:
The inability to livestream from desktop is probably what I like the least, I would love the ability to screen share while going live from desktop to share course material or other things during our live videos.
Outstanding App + Service - I highly recommend
Kommentare: The best service with Disciple - the app is great!
Vorteile:
The best app solution on the market. I've been subscribed to Disciple for over 4 years now, and would recommend it to anyone looking to have an app on the iOS and google play store - without any hassle. You are able to share member perks, events, and community news - and the customer service is super responsive and helpful, at all times. My account manager [sensitive content hidden] is always on hand to sort issues out very fast - to ensure my business is not impacted, and the app serves my club and global community always!
Nachteile:
I think Disciple is the best app on the market - highly recommend
Fab product, only let down by tech issues & poor attitude from support
Kommentare: The onboarding process was great. Our Community Specialist and then our Community Success Manager were both absolutely fantastic; really helpful and responsive. The app had some technical issues which we would expect initially, but these have been ongoing and feedback tells us that this has resulted in some people leaving or not using the app. When I personally experienced an issue with a long load time that led to me not using the app for a while. I was given instructions to: log out and quit the app; power-cycle your device; go to Setting on your device and find Quiet Connections app in the list at the bottom of this view; turn on the toggle for Clear data on next launch; then reopen Quiet Connections, log back in and test if the issue persists. When I shared that this worked for me and asked if they were working on a solution because a) I felt it was unprofessional to tell our users to go through this process and b) our users are socially anxious so they would not even attempt to reach out to resolve an issue like this (they would just leave), The Manager of the Support told me: "customers DO reach out" and "I'm fairly certain that you're familiar with the tv show "IT Crowd", it's great don't get me wrong, however, as someone with more than 10 years of experience in the tech support field it pains me it made the public assume that power-cycling ("have you tried turning it off and on again") is just a gag or even worse, it's perceived as "unprofessional"."
Vorteile:
We loved how quickly this app was ready to go. It was the ideal solution to connect our community when the UK went into lockdown and our support groups had to stop. We most like the forum, private messaging, and post scheduling features. The ability to create and arrange folders has been helpful too.
Nachteile:
There have been a number of technical issues that have resulted in people not using the app, such as it taking a long time to load or suddenly closing down; or the buttons and text being colours that meant they couldn't be seen on certain phones whereas they were working fine on others. There were issues with the welcome email displaying incorrectly, that meant we had to use plain text. Initially we were surprised to find that people's messages could be shared outside of the app, but this function was updated when we asked.
Antwort von Disciple Media
vor 2 Jahren
Hi Hayley, thank you so much for your feedback. It's great to hear that you found it quick and easy to get set up, and that you're enjoying all the features our platform offers your community! We take any issues with the app really seriously and investigate any issues that you're having, as we really don't want our users to be experiencing crashes or slow load times. Our team works to isolate and test issues on Android and iOS to find solutions appropriate to the operating system. We've rectified the temporary issue with button colours on some devices and have updated the app so that you can now send a private message to welcome new members on board (rather than an email), which is proving to help engagement! If you need any further help, please get in touch with our team at [email protected] and we'll do our best to support you. Best wishes, The Disciple Team
In Betracht gezogene Alternativen:
Quality Product - Great Value For Money
Kommentare: Fantastic! The customer service has been impeccable. I spent 3 months researching dozens of different platforms and Disciple is head and shoulders above the rest.
Vorteile:
The member directory using customisable user profile fields is very powerful. The livestreaming functionality is the best in the market (especially now that RTMP is available). Having a stand-alone independent platform (with the option to white label) was the game changer.
Nachteile:
Profile images are optional - I'd prefer them to be compulsory.
Antwort von Disciple Media
vor 2 Jahren
Thank you so much for this wonderful feedback Padraig Joseph, we are delighted that your app has been a game changer! That's exactly how we want all our customers to feel. We're so happy to be on this journey with you and look forward seeing your community continue to thrive. Best wishes, The Disciple Team
