--- description: Detaillierte Informationen über Health Cloud zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Health Cloud Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [CRM Software für das Gesundheitswesen](/directory/30976/healthcare-crm/software) > [Health Cloud](/software/172299/health-cloud) # Health Cloud Canonical: https://www.capterra.at/software/172299/health-cloud Seite: 1 / 4\ Zurück: [Nächste Seite](https://www.capterra.at/software/172299/health-cloud?page=2) > Mit Salesforce Health Cloud kannst du Patienten- und Mitgliederbeziehungen zu neuen Höhen führen. > > Bewertung: **4.4/5** von 71 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Health Cloud? Gesundheits- und Life-Science-Unternehmen jeder Größe und Art, die die Produktivität der Mitarbeiter steigern, im gesamten Ökosystem zusammenarbeiten sowie Patienten und Mitglieder einbinden möchten. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 71 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.1/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.0/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Salesforce - **Region**: San Francisco, USA - **Gegründet**: 2003 ## Gewerblicher Kontext - **Startpreis**: $ 350,00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - 21 CFR Part 11-Compliance - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Arzt-Management - Aufgabenmanagement - Auftragsmanagement - Behandlungsplanung - Bestandsverfolgung - Confirmations/Reminders - Daten-Import / -Export - Datensicherheit - Dokumentenmanagement - EMR / EHR - Einkauf & Empfang - Elektronische Datenerfassung - Elektronische Unterschrift - Erinnerungen - Fall-Management - Finanzmanagement - Formularverwaltung - Für medizinische Zwecke - Inventarverwaltung - Kontaktmanagement - Leadmanagement - Medizinische Abrechnung - Mehrere Standorte - Mobiler Zugriff - Patientenakten-Aufzeichnungen - Patienteninteraktion - Patientenkommunikation - Patientenmanagement - Patientenportal - Patientenweiterbildung - Patientenwerbung - Patientenüberwachung - Pflegeplan-Management - Pipeline-Management - Produktkennzeichnung - Provisionsmanagement - Rechnungsmanagement - Reklamationsabwicklung - Richtlinien Managemen- - SMS-Nachrichtenversand - Terminplanung - Terminplanung - Terminverwaltung - Verwalten von Fälligkeiten - Verwaltung von Versicherungspolicen - Workflow-Management ... und 30 weitere Funktionen ## Integrationen (1 insgesamt) - Tableau ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [CRM Software für das Gesundheitswesen](https://www.capterra.at/directory/30976/healthcare-crm/software) ## Ähnliche Kategorien - [CRM Software für das Gesundheitswesen](https://www.capterra.at/directory/30976/healthcare-crm/software) - [Patientenmanagement Software](https://www.capterra.at/directory/30780/patient-management/software) - [Patientenbindung Software](https://www.capterra.at/directory/31085/patient-engagement/software) - [AI Agents for Customer Support](https://www.capterra.at/directory/34696/ai-agents-for-customer-support/software) - [Chatbot-Software](https://www.capterra.at/directory/32448/chatbot/software) ## Alternativen 1. [Jane](https://www.capterra.at/software/178984/jane-app) — 4.8/5 (536 reviews) 2. [BestoSys](https://www.capterra.at/software/144398/bestosys) — 4.8/5 (293 reviews) 3. [Epic](https://www.capterra.at/software/122278/epiccare-emr) — 4.4/5 (456 reviews) 4. [Pabau](https://www.capterra.at/software/140062/pabau-crm) — 4.7/5 (656 reviews) 5. [EHRYourWay](https://www.capterra.at/software/118789/ehr-your-way) — 4.9/5 (529 reviews) ## Nutzerbewertungen ### "Excellent platform for HealthCare providers" — 5.0/5 > **Soundararajan** | *14. April 2026* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Salesforce health cloud(SFHC) platform is an excellent application which provides 360-degree view of each customer. From clinical data and appointment histories to communication preferences and social determinants, everything is easily accessible in one intuitive interface. We use SFHC extensively in our org to capture customer details, funding, careplan, workorder, schedules, service resources. > > **Nachteile**: What I liked least about Health Cloud is the implementation complexity and cost. At times the application is very slow > > Overall our org is very happy in implementing SFHC to replace one of the legacy health care application. It provides opportunity to integrate with various modern applications such as D365 for billing, Successfactors for onboarding etc., ----- ### "Powerful tool with a steep learning curve" — 5.0/5 > **silvio** | *28. September 2026* | Versorgungsunternehmen | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The best part is having a unified view of the patient. Instead of jumping between different systems, I can see the patient's history and care plan in one place. It has definitely made coordinating with other team members faster and reduced the amount of manual data entry. > > **Nachteile**: The platform is very complex and has a steep learning curve. For a standard user, some of the navigation feels unintuitive, and it takes a significant amount of time and training to feel fully comfortable with all the features > > My experience with Health Cloud has been generally positive. It effectively eliminates the need to switch between multiple systems, which saves time and reduces errors. However, the implementation process is demanding and requires significant effort to get right. Once configured, it is a highly efficient tool for patient management ----- ### "Great Features but Requires Training and Setup" — 3.0/5 > **Verifizierter Rezensent** | *10. Mai 2026* | Bürgerliche & soziale Einrichtungen | Empfehlungsbewertung: 4.0/10 > > **Vorteile**: Self-service options allow patients and staff to access information, update details, and manage certain tasks independently. > > **Nachteile**: Health Cloud can be expensive compared to some competitors, especially for smaller organizations, because many advanced features, integrations, and customization options may require higher-tier plans or additional costs. > > The platform offers a lot of customization, automation, and collaboration features that help improve communication and streamline workflows across teams. However, the system can feel overwhelming for new users due to the learning curve, setup complexity, and higher cost compared to some competitors. It works best for organizations that need advanced healthcare management tools and are willing to invest time and resources into implementation and training. ----- ### "Reliable Patient Management Tool" — 4.0/5 > **Verifizierter Rezensent** | *28. Juli 2026* | Konsumgüter | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Health Cloud is the best tool to handle patient records. It provides complete overview of patient's history, care routine, appointments or the suggestions and interactions made. The reporting tool of Health Cloud help tracking patient's recovery or condition. Also it provides strong data management features as it keeps data organized and available at one place which helps managing many patient information easily. > > **Nachteile**: The thing I like least about Health Cloud is the learning curve as Health Cloud is feature fed but they are bit difficult to understand how the tool works. Also the customer support is not great at assisting when needed. > > All in all my experience with Health Cloud has been positive though subscription is not worth the money and can be little expensive. Also the system building process is a bit confusing for a new user like me. ----- ### "Smarter Patient Care, Once You Master the Curve" — 4.0/5 > **Verifizierter Rezensent** | *16. August 2026* | Buchhaltung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: It centralizes everything about a patient into one clear, connected view. The ability to coordinate care plans, track patient history, and automate clinical workflows seamlessly in real time makes delivery much smoother. > > **Nachteile**: Setup and customization are heavy lifts. The platform can feel overly complex at first, and navigating between detailed medical records and admin dashboards isn't always intuitive for new staff. > > Health Cloud is a powerful, enterprise-grade solution that transforms patient management. Once your team gets past the initial setup and training hurdles, the efficiency and clarity it brings to care coordination are hard to beat. ----- Seite: 1 / 4\ Zurück: [Nächste Seite](https://www.capterra.at/software/172299/health-cloud?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/172299/health-cloud) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Strukturierte Daten