--- description: Detaillierte Informationen über Health Cloud zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Health Cloud Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [CRM Software für das Gesundheitswesen](/directory/30976/healthcare-crm/software) > [Health Cloud](/software/172299/health-cloud) # Health Cloud Canonical: https://www.capterra.at/software/172299/health-cloud Seite: 1 / 4\ Zurück: [Nächste Seite](https://www.capterra.at/software/172299/health-cloud?page=2) > Mit Salesforce Health Cloud kannst du Patienten- und Mitgliederbeziehungen zu neuen Höhen führen. > > Bewertung: **4.4/5** von 62 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Health Cloud? Gesundheits- und Life-Science-Unternehmen jeder Größe und Art, die die Produktivität der Mitarbeiter steigern, im gesamten Ökosystem zusammenarbeiten sowie Patienten und Mitglieder einbinden möchten. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 62 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.1/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.9/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Salesforce - **Region**: San Francisco, USA - **Gegründet**: 2003 ## Gewerblicher Kontext - **Startpreis**: $ 350,00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - 21 CFR Part 11-Compliance - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Ambulanz-Management - Arzt-Management - Aufgabenmanagement - Auftragsmanagement - Behandlungsplanung - Berichterstattung / Analyse - Berichterstattung und Statistik - Bestandsoptimierung - Bestandsverfolgung - Bestell-Management - Confirmations/Reminders - Daten-Import / -Export - Dokumentenmanagement - E-Mail-Management - EMR / EHR - Einkauf & Empfang - Elektronische Datenerfassung - Elektronische Unterschrift - Elektronische Zahlungen - Erinnerungen - Fall-Management - Finanzmanagement - Formularverwaltung - Für medizinische Zwecke - Goal Setting/Tracking - Inventarverwaltung - Kampagnenmanagement - Kontaktmanagement - Kundenportal - Leadmanagement - Medizinische Abrechnung - Mehrere Standorte - Mobiler Zugriff - Patientenakten-Aufzeichnungen - Patientenmanagement - Patientenportal - Pflegeplan-Management - Pipeline-Management - Produktkennzeichnung - Provisionsmanagement - Reklamationsabwicklung - SMS-Nachrichtenversand - Terminplanung - Terminplanung - Terminverwaltung - Verwaltung von Versicherungspolicen - Workflow-Management ... und 28 weitere Funktionen ## Integrationen (1 insgesamt) - Tableau ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [CRM Software für das Gesundheitswesen](https://www.capterra.at/directory/30976/healthcare-crm/software) ## Ähnliche Kategorien - [CRM Software für das Gesundheitswesen](https://www.capterra.at/directory/30976/healthcare-crm/software) - [Patientenmanagement Software](https://www.capterra.at/directory/30780/patient-management/software) - [Patientenbindung Software](https://www.capterra.at/directory/31085/patient-engagement/software) - [Fallmanagement Software für Patienten](https://www.capterra.at/directory/30590/patient-case-management/software) - [Clinical Trial Software](https://www.capterra.at/directory/10035/clinical-trial-management/software) ## Alternativen 1. [Jane](https://www.capterra.at/software/178984/jane-app) — 4.8/5 (534 reviews) 2. [BestoSys](https://www.capterra.at/software/144398/bestosys) — 4.8/5 (293 reviews) 3. [Pabau](https://www.capterra.at/software/140062/pabau-crm) — 4.7/5 (647 reviews) 4. [Epic](https://www.capterra.at/software/122278/epiccare-emr) — 4.4/5 (455 reviews) 5. [EHRYourWay](https://www.capterra.at/software/118789/ehr-your-way) — 4.9/5 (529 reviews) ## Nutzerbewertungen ### "Excellent platform for HealthCare providers" — 5.0/5 > **Soundararajan** | *14. April 2026* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Salesforce health cloud(SFHC) platform is an excellent application which provides 360-degree view of each customer. From clinical data and appointment histories to communication preferences and social determinants, everything is easily accessible in one intuitive interface. We use SFHC extensively in our org to capture customer details, funding, careplan, workorder, schedules, service resources. > > **Nachteile**: What I liked least about Health Cloud is the implementation complexity and cost. At times the application is very slow > > Overall our org is very happy in implementing SFHC to replace one of the legacy health care application. It provides opportunity to integrate with various modern applications such as D365 for billing, Successfactors for onboarding etc., ----- ### "A Robust Healthcare Platform with Strong Capabilities and a Few Hurdles" — 4.0/5 > **Leslie** | *5. August 2026* | Finanzdienstleistungen | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: What stood out most to me about Health Cloud was how well it brings everything together. The Patient 360 view is a real highlight—it gives you a complete picture of each patient's history and interactions without having to jump between screens. It also connects smoothly with other Salesforce tools, and the reporting and customization options are quite powerful. Once you get it properly configured, it becomes an incredibly useful asset for any care team. > > **Nachteile**: The initial setup, though, is no small task. Integrating it with our existing systems and moving over large volumes of data took considerable effort. Some of the customization options assume a fair amount of technical know-how, and there's a noticeable learning curve for new team members. I also found that performance can lag occasionally when dealing with very large patient files. > > On the whole, I’ve been quite satisfied with Salesforce Health Cloud. It’s a dependable, feature-rich platform that makes it much easier to keep patient information organized and to manage day-to-day operations. Getting it up and running does require time and careful planning, but the payoff in the long run has been well worth it. I’d definitely recommend it to healthcare organizations that want a scalable solution—especially those already working within the Salesforce ecosystem. ----- ### "Health Cloud Could Be a Good Tool" — 3.0/5 > **Michael** | *12. August 2026* | Bildungsmanagement | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: A centralized repository for Health Cloud practitioners. This could be one stop shop for data sharing. > > **Nachteile**: A one stop shop for data sharing has it own risk. If there isn't a redundant resource in the event this repository is compromised, then we are dead in the water. > > My overall experience with this cloud tool is middle of the road. I like the idea of the tool; however I think it doesn't have redundancy for peace of mind. ----- ### "Reliable Health Cloud with Strong Features and Support, Minor Bugs and Setup Challenges" — 4.0/5 > **Nasrullah** | *3. Mai 2026* | Computer-Software | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Intuitive interface, strong scheduling, reliable reporting, good customer support, seamless data integration. > > **Nachteile**: While Health Cloud is generally reliable, occasional bugs and system slowdowns can disrupt workflow, especially during peak usage times. Some advanced customization options are limited, which may restrict flexibility for highly specialized healthcare practices. Additionally, the initial setup process can be complex and time-consuming without sufficient technical support. > > Overall, my experience with Health Cloud has been positive. The platform significantly improves the efficiency of healthcare management through its comprehensive features and ease of use. Despite minor issues with bugs and customization, the benefits outweigh the drawbacks. The value for money is reasonable given the extensive functionality provided. I would recommend Health Cloud to healthcare organizations looking for a scalable and integrated solution to enhance patient care and administrative tasks. ----- ### "Powerful Healthcare CRM That Simplifies Patient Management" — 5.0/5 > **Bansil** | *2. Juli 2026* | Computer-Software | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Health Cloud makes it easy to keep patient information organized in one place. The platform provides a complete view of patient interactions, making care coordination much more efficient. It is flexible, integrates well with other Salesforce products, and offers powerful reporting and workflow automation features. > > **Nachteile**: The initial implementation and customization can be time-consuming, especially for organizations with complex workflows. Some advanced features also require training before users can take full advantage of them. > > My overall experience with Health Cloud has been very positive. It has helped improve patient data management, streamlined care coordination, and reduced manual work through automation. The interface is intuitive once users become familiar with it, and the reporting capabilities provide valuable insights for healthcare teams. Overall, it has been a reliable solution for managing patient relationships and clinical workflows. ----- Seite: 1 / 4\ Zurück: [Nächste Seite](https://www.capterra.at/software/172299/health-cloud?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/172299/health-cloud) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Strukturierte Daten