---
description: Detaillierte Informationen über OpenTable zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OpenTable Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026
---

Breadcrumb: [Startseite](/) > [Reservierungssoftware](/directory/20032/reservations/software) > [OpenTable](/software/17313/opentable-for-restaurants)

# OpenTable

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> Die Ihnen dabei hilft, Sitzplätze zu füllen, von reibungslosen Schichten zu profitieren, bessere Beziehungen zu Ihren Gästen aufzubauen und höhere Umsätze zu erzielen
> 
> Bewertung: **4.7/5** von 1318 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet OpenTable?

Ganz gleich, ob der Geheimtipp in der Nachbarschaft, Restaurantketten oder ausgezeichnete Michelin-Restaurants - wir sind für alle Restaurants und ihre Gäste da

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.7/5** | 1318 Nutzerbewertungen |
| Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.5/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: OpenTable
- **Gegründet**: 1998

## Gewerblicher Kontext

- **Startpreis**: $ 149,00
- **Preismodell**:  (Kostenlose Version verfügbar) (Gratis Testen)
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Italienisch, Japanisch, Spanisch
- **Verfügbare Länder**: Australien, Deutschland, Frankreich, Irland, Italien, Japan, Kanada, Mexiko, Niederlande, Singapur, Sonderverwaltungsregion Hongkong, Spanien, Taiwan, Thailand, Vereinigte Arabische Emirate, Vereinigte Staaten, Vereinigtes Königreich

## Funktionen

- Abrechnung & Rechnungsstellung
- Alarmfunktion / Benachrichtigungen
- Angebot in sozialen Medien
- Angebotsmanagement
- Anmerkungen zur Reservierung
- Auftragsmanagement
- Auftragsverfolgung
- Berichterstattung / Analyse
- Berichterstattung und Statistik
- Bonus-Verwaltung
- CRM-Systeme
- Email Reminders
- Erinnerungen
- Gruppenreservierungen
- Inventarverwaltung
- Kalenderverwaltung
- Kitchen/Menu Management
- Kundenbetreuung
- Kundendatenbank
- Mobiler Zugriff
- Online-Bestellung
- Online-Buchung
- Online-Zahlungen
- Reservierung-Management
- Reservierungs-Management
- SMS-Nachrichtenversand
- Tabellenverwaltung
- Treueprogramm
- Verkaufspunkt POS
- Zahlungsabwicklung

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- 24/7 Live-Support
- Chat

## Category

- [Reservierungssoftware](https://www.capterra.at/directory/20032/reservations/software)

## Ähnliche Kategorien

- [Reservierungssoftware](https://www.capterra.at/directory/20032/reservations/software)
- [Customer-Loyalty-Software](https://www.capterra.at/directory/10031/customer-loyalty/software)
- [Warteschlangenmanagement Systeme](https://www.capterra.at/directory/31495/waitlist/software)
- [Gastronomie Software](https://www.capterra.at/directory/20026/restaurant-management/software)
- [Lieferservice Software (Food Delivery)](https://www.capterra.at/directory/30861/food-delivery/software)

## Alternativen

1. [Booqable](https://www.capterra.at/software/138689/booqable) — 4.8/5 (1131 reviews)
2. [Mindbody](https://www.capterra.at/software/40229/mindbody) — 4.0/5 (2983 reviews)
3. [SpotOn](https://www.capterra.at/software/197473/spoton-restaurant) — 4.3/5 (368 reviews)
4. [Simphony POS](https://www.capterra.at/software/202814/oracle-micros-simphony) — 4.2/5 (26 reviews)
5. [Acuity Scheduling](https://www.capterra.at/software/128285/acuity-scheduling) — 4.8/5 (5741 reviews)

## Nutzerbewertungen

### "Love using open table" — 5.0/5

> **Julio** | *26. August 2024* | Fotografie | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: I love how it lets me pick out the details and specific times and to let them know if it's for a special occasion or not. It's awesome too, that you earn points.That can go towards things.
> 
> **Nachteile**: As of right now, I don't have any issues with open table.
> 
> It's awesome to use and very user-friendly. You can create and cancel a reservation and you can see how busy a restaurant is if you're trying to book.

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### "The leading restaurant booking system" — 4.0/5

> **Mark** | *15. Oktober 2025* | Restaurants | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: OpenTable is clearly the industry leader when it comes to restaurant reservation systems. It is easy to learn how to use and we can switch easily between our two restaurants within the same app. There are rarely any issues with the software and orders and table status are updates live across all devices, meaning that I can even see all the live tables from my phone when at home. OpenTable is not the cheapest booking system but when customers book through your own network (your own website) it costs a lot less. Any staff who are permitted to make changes can have their own log in for security reasons. It is easy to communicate with customers and message them if necessary - the advantage of customers ticking a box to allow contact for marketing is very useful too.
> 
> **Nachteile**: The cost involved when customers book through the OpenTable network. This is £2 per cover in addition to the monthly fee.
> 
> Overall, I am very pleased with OpenTable. I use it at both of my restaurants and staff who work at both sites find it easy to navigate as they are used to the system. It is always easy to get in touch by phone with an expert from OpenTable who can explain how to do various things.

-----

### "Open Table Review" — 3.0/5

> **Verifizierter Rezensent** | *5. Dezember 2025* | Verbraucherdienste | Empfehlungsbewertung: 6.0/10
> 
> **Vorteile**: I like that you can make reservations in the app and you will get notifications of upcoming events.  It will also include in your calendar
> 
> **Nachteile**: Open table has very often not saved my log in info and I have had to create new log ins because I had issues gaining access to the correct passwords.

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### "The best for bookings and reservations\!" — 5.0/5

> **Jason** | *3. Jänner 2026* | Staatsverwaltung | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Great option for booking management. As a user, many restaurants have links on their websites to book reservations. I can also scroll the website for restaurants in my area and look at available times and seating options.
> 
> **Nachteile**: Nothing. The website is easy to use and widely accessible. I really don’t have any complaints. I highly recommend.
> 
> I have been very pleased and I’ve used it for many years. It is a very simple website to use, and I like that. It provides instant communication back to me, to include automatic calendar invites.

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### "OpenTable is Superior to the rest\!" — 5.0/5

> **Katherine** | *8. Mai 2025* | Essen & Trinken | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: I love using open table for all Reservation Management software abilities as well as the Marketing side of Open Table. We've been using open table for over 4 years now and would recommend it to lots of restaurants in our area\!
> 
> **Nachteile**: The pricing is very expensive compared to its competitors - which we understand due to all the usage you can get out of the software and it being well-known.
> 
> We've been using It for over 4 years and love it. It is easy to use for the Restaurant Management in the front and back end. We love how it has marketing tools inside the program so we don't have to add anything else on for internal marketing.

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## Links

- [Auf Capterra anzeigen](https://www.capterra.at/software/17313/opentable-for-restaurants)

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