--- description: Detaillierte Informationen über Blackbaud CRM zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Blackbaud CRM Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [CRM-Systeme für Nonprofit-Organisationen](/directory/31515/nonprofit-crm/software) > [Blackbaud CRM](/software/178085/blackbaud-crm) # Blackbaud CRM Canonical: https://www.capterra.at/software/178085/blackbaud-crm Seite: 1 / 3\ Zurück: [Nächste Seite](https://www.capterra.at/software/178085/blackbaud-crm?page=2) > CRM-Lösung für gemeinnützige Organisationen, mit der sie mithilfe integrierter Analysen, Data Mining, Multichannel-Marketing usw. Spenden sammeln können. > > Bewertung: **3.5/5** von 51 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Blackbaud CRM? Cloudbasierte CRM-Lösung, die für mittelgroße bis große gemeinnützige Organisationen entwickelt wurde, die mithilfe integrierter Softwarelösungen Spenden sammeln können. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **3.5/5** | 51 Nutzerbewertungen | | Bedienkomfort | 3.1/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.4/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 2.9/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 3.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 60% | (6/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Blackbaud - **Region**: Charleston, USA - **Gegründet**: 1981 ## Gewerblicher Kontext - **Zielgruppe**: 2–10, 11–50, 51–200, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Kanada, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Berichterstattung und Statistik - CRM-Systeme - E-Mail Marketing - Freiwilligen-Management - Fundraising-Management - Kommunikationsmanagement - Kontaktmanagement - Mitglieder-Datenbank - Mitgliedschaft-Management - Social-Media-Integration - Spender-Management - Subventions-Management - Veranstaltungsmanagement ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [CRM-Systeme für Nonprofit-Organisationen](https://www.capterra.at/directory/31515/nonprofit-crm/software) ## Ähnliche Kategorien - [CRM-Systeme für Nonprofit-Organisationen](https://www.capterra.at/directory/31515/nonprofit-crm/software) - [Kampagnenmanagement Tools](https://www.capterra.at/directory/30012/campaign-management/software) - [NPO Software (Non-Profit-Organisationen)](https://www.capterra.at/directory/30805/nonprofit/software) - [Fundraising-Software (Spendensoftware)](https://www.capterra.at/directory/20047/fundraising/software) ## Alternativen 1. [Givebutter](https://www.capterra.at/software/172048/givebutter) — 4.8/5 (871 reviews) 2. [Donorbox](https://www.capterra.at/software/156860/donorbox) — 4.8/5 (625 reviews) 3. [DonorPerfect](https://www.capterra.at/software/2698/donorperfect-fundraising-software) — 4.5/5 (1394 reviews) 4. [Zeffy](https://www.capterra.at/software/220131/zeffy) — 4.8/5 (474 reviews) 5. [Bonterra Network for Good](https://www.capterra.at/software/111128/bonterra-guided-fundraising) — 4.6/5 (936 reviews) ## Nutzerbewertungen ### "Review Blackbaud" — 4.0/5 > **Tara** | *14. August 2023* | Hochschulbildung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: It stores so much data about a constituent. > > **Nachteile**: It is sometime tough to locate datathat I need. > > i find it to be a very useful tool. ----- ### "Great CRM for non-profit" — 5.0/5 > **Mike** | *4. April 2024* | Non-Profit-Organisation Management | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The ease of use and navigation, payment processor built in, the customization of donation forms, and having multiples, reporting, and the amount of plugins available. > > **Nachteile**: Communication with other software such as Constant Contact. ----- ### "BlackBaud is a hard NO" — 1.0/5 > **Jack** | *5. Februar 2025* | Non-Profit-Organisation Management | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Nothing at all\! One of our board members entered into an agreement without board authorization. When we try to undo this agreement, they came at us with their lawyer. > > **Nachteile**: One of our board members signed up and left our board. He was not authorized to enter into disagreement so we tried to cancel it with our attorney. We’re a small nonprofit and never use the platform. BlackBaud send us many threatening letters, and even though our attorney responded, we made a years worth of payments. We had numerous request for cancellation ignored, and as of today they’re still trying to collect. > > Our request for a cancellation of agreement went ignored. They seem to have no compassion for a small nonprofit struggling to pay its bills. ----- ### "Great if you put in the work\!" — 4.0/5 > **Verifizierter Rezensent** | *19. Juli 2021* | Non-Profit-Organisation Management | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Blackbaud CRM is has a lot of useful tools for fundraising, donor management, and grant writing. We have used this product for several years and it has been great tool for our company for the past 2. We learned after the first year if we didn't really learn the product and spend time watching the online and tutorials from the company then this product was not worth the money. The tutorials and modules are very helpful for making the most of the product. The price is worth it if you commit to learning and using tit to it's full capacity. The customer service is always great and reps are very helpful. > > **Nachteile**: You have to put time in on the front end to learn the product or you will most not take advantage of all the software has to offer. It is not hard to use once you learn but the software is not the most intuitive so you have to learn as opposed to just jumping it in and things being easy to figure out naturally. > > This has been a great tool for tracking grants for us. Before we just tracked this information in a multi-tab excel workbook. Taking advantage of this part of Blackbaud has had a huge benefit to us. All of our fundraising and grant data is in one place instead of stored in multiple locations we have a more thorough picture of our fundraising goals and performance. ----- ### "Very Robust CRM" — 4.0/5 > **Verifizierter Rezensent** | *14. März 2019* | Non-Profit-Organisation Management | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Easy flow in adding donors, easy flow in taking donations, pretty UI, intuitive use and workflow. Reporting functions are easy to edit and create. > > **Nachteile**: Licensing and customization can be pricey. If you have your own developer to improve functionality, you may not get access to test environments or else you're paying for their developer for customizations. > > One thing that stood out is that the UI is near intuitive, nice to look at and the data is well supported by a dedicated team at Blackbaud. I was able to pull reports on data quickly and easily for other users. Training is pretty seamless as far as getting users acclimated into the system. Though we didn't like the out-of-the-box functionalities, we understood that we wanted some customization, which was a bit pricey for our company. Once when we did get the essential functionalities edited, we were quite happy with the results. Customer support is great at quickly responding in helping us with issues. ----- Seite: 1 / 3\ Zurück: [Nächste Seite](https://www.capterra.at/software/178085/blackbaud-crm?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/178085/blackbaud-crm) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten