Was ist EngageBay CRM?
EngageBay CRM bietet zahlreiche Funktionen, mit denen du deine Kundenbeziehungen besser verwalten kannst. Es umfasst des Weiteren zahlreiche Funktionen für Marketing-, Vertriebs- und Serviceautomatisierung für die Skalierung deines Unternehmens. Mit den zahlreichen Funktionen kannst du Leads erfassen, pflegen und mit ihnen kommunizieren, sie zu zufriedenen Kunden umwandeln und mithilfe der einheitlichen Plattform ein überlegenes Kundenerlebnis bieten. Zahle nicht mehr für Funktionen, die du nicht benötigst, und wechsele noch heute zu EngageBay.
Wer verwendet EngageBay CRM?
Für kleine bis mittelgroße Unternehmen, die eine erschwingliche allumfassende Verkaufs- und Marketingsoftware benötigen, um Leads zu gewinnen, zu binden, zu pflegen und zu Kunden umzuwandeln.
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Bewertungen über EngageBay CRM
In Betracht gezogene Alternativen:
Ever evolving EngageBay CRM
Kommentare: I know how to use my system so it is awesome. Engagebay is a sophisticated tool. If you don't know how to use it then it will be less helpful. It is like owning a Jet fighter but you do not know how to be a pilot. I know how to pilot it that is why I can direct it to success.
It has a lot of features that can be used and each time I check it it's becoming better. 5 years ago when I saw it it has a lot of potential. Now I know it will be growing further
Up until now, it does not have a sufficient knowledge base to back up its extensive features. Though it's easy to use. but having a guide will still be helpful
Value for Money makes it an Excellent Replacement
Kommentare: Very happy with the product due to it's price point, overall customer support and features. Some things did take getting used to which would be true of any new product, but it is packed with features and functionality a lot of which we haven't even tapped into yet such as a built-in helpdesk suite. At the moment we're just using it for contact management, e-mail marketing, automation and some CRM features.
It is extremely feature rich, has very few limitations, one of the best customer support responses I've had with chat features to get issues addressed within a short time, accessibility of the team, unlimited tagging which is crucial to our way of doing business. It's an entire suite that one needs to use. We've still not used all the features and I'm looking forward to use and implement what we have access to as a product.
There is one pesky irritating thing and that is copy/pasting from a document like Word into the e-mail editor that destroys the formatting. To be fair this has been a problem with all of the ones I've used in the past as well.
I've setup a "Sequence" with 3 emails to be sent before holding my Webinar and thought everything was ok and went on.
Just to come back on the day of the Webinar to see that nothing was sent and every contact was hard bounced. Yes every single one of them.
Furthermore I couldn't send any email broadcasts to the contacts either. So mainly I was left with leads for my Webinar which I couldn't even use, were it up to Engagebay. The support team's solution? Purchase credits to "verify the contacts" to be able to use them.
So besides making me lose my time, not delivering the emails and rendering all my contacts useless they want me to purchase something for it to actually work?? Absolutely disgusting and shameful business practices! They then tell me that the problem is not on their end and insist that every contact has an invalid email address. With another similar service I sent the emails with ease. Out of all the contacts, only 4 bounced.
Engagebay has set me back a lot with this. Avoid at all costs!
At first I liked what it offered for the free plan (things that other similar services didn't offer for free).
It doesn't work at all and the support team asks you to purchase credits for it to work.
Antwort von EngageBay
vor 2 Jahren
Hi there, sorry to know about your experience with EngageBay. Just to bring to your notice, a hard bounce happens only when the email address is invalid. It looks like that is the case here. If the email address is invalid, there is nothing we can do from our end to avoid a hard bounce. To prevent such cases, we recommend all our users to verify all the emails they have on the list. Please note that we do not provide email verifier service ourselves and hence recommend other 3rd party solutions. Seems like the other service you used has a built in validation service and hence the bounces were limited. I would recommend you to send an email to [email protected] including the registered email address for your account and we can check what may have caused the bounces, though we are certain that it was due to the emails being invalid, we could always cross check.
In Betracht gezogene Alternativen:
Great CRM, You must consider when looking for a CRM!
Kommentare: EngageBay has exceeded my expectations. This program is truly starting to get my business going. I enjoyed my sales guy and everything he told me has been true, yes that's a first. The Customer Service people are great, they are there all the time and have really helped me along. The price was much less than the competition, and if you get the All-in-One set up, they do not nickel and dime you for more modules as its all in that package. I give EbgageBay 100% for all they are doing.
Without a doubt what I like the most is the customer service and all the help I receive. I am not a IT expert and hooking up apps and making SMS, automation and setting up my needs is not something I know a lot about. The Customer Service has been amazing and quite frankly beats the competition I have worked with. I found most companies to be all talk when it comes to helping, but EngageBay has helped me every step of the way, by chat and on the phone when I need extra help.The product is full of tools, I am using the "All In One" version and it does everything I need at half the price as the competition. It amazes me how many choices there are and how much I can do.I find this program will also grow great as our company grows. It's more than we need today, but it won't be next year and for the price, it would be silly to go anyplace else.
For me the thing I dislike the most about any program is learning how to use it. But like I said the support is great.There is not a lot I do not like about EngageBay, I am a very happy Customer. If I had to pick something, I would like to see a larger EngageBay University with many more in-depth and beginner videos. I am told this is coming, so that will be great!
In Betracht gezogene Alternativen:
Manage Everything Together.
Kommentare: Overall, EngageBay CRM is an extremely useful tool that helps me stay organized, focused, productivity, and also helps me complete my goals.
I liked the ability to create schedules and plan my tasks everyday and use my completed plan to help me be more productive during the day and efficiently and efficiently get things done.
I didn't like the contacts portion of the software and I think I that's mainly because I don't have any contacts so I didn't get to use this part much