--- description: Detaillierte Informationen über EngageBay CRM zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: EngageBay CRM Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [Marketing Automation Tools](/directory/6/marketing-automation/software) > [EngageBay CRM](/software/178819/engagebay-marketing) # EngageBay CRM Canonical: https://www.capterra.at/software/178819/engagebay-marketing Seite: 1 / 38\ Zurück: [Nächste Seite](https://www.capterra.at/software/178819/engagebay-marketing?page=2) > EngageBay ist ein All-in-one-CRM mit Marketing-, Vertriebs- und Serviceautomatisierungsfunktionen in einer einzigen Plattform. > > Bewertung: **4.6/5** von 910 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet EngageBay CRM? Für kleine bis mittelgroße Unternehmen, die eine erschwingliche allumfassende Verkaufs- und Marketingsoftware benötigen, um Leads zu gewinnen, zu binden, zu pflegen und zu Kunden umzuwandeln. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 910 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: EngageBay - **Region**: Mountain House, USA - **Gegründet**: 2016 ## Gewerblicher Kontext - **Startpreis**: $ 14,99 - **Preismodell**: (Kostenlose Version verfügbar) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 209 weitere ## Funktionen - Aktivitäts-Dashboard - Anrufer-ID - Anrufüberwachung - Aufgabenmanagement - Automatische Anrufverteilung - Automatische Antworten - Automatisierte Terminplanung - Bearbeiten in Echtzeit - Bestenlisten - Echtzeit-Chat für Kunden - Echtzeit-Planung - Einstellungen (Personalbeschaffung) - Feedback-Management - Für Versicherungsbranche - Geplanter Nachrichtenversand - Inbox-Management - Kalender-/Erinnerungssystem - Kalender-Synchronisierung - Kalenderverwaltung - Kampagnenmanagement - Kampagnenplanung - Kanalmanagement - Klick-Tracking - Kontaktmanagement - Kundenbindung - Kundendatenbank - Kundennachverfolgung - Lead-Generierung - Leistungskennzahlen - Leistungsmanagement - Marketing-Automatisierung - Massen-SMS - Mehrere Kampagnen - Mobiler Zugriff - Multichannel-Datenerfassung - Nutzungsverfolgung/-analyse - Online-Buchung - Prädiktive Analytik - Real-Time Monitoring - Signaturerstellung - Spender-Management - Task Editing - Terminplanung - Terminverwaltung - Transkripte / Chatverlauf - Unterschriften-Management - Verfügbarkeit-Management - Vertriebsaktivitätsmanagement - Zeit auf der Website nachverfolgen - Zielkontoerkennung ... und 101 weitere Funktionen ## Integrationen (32 insgesamt) - BulkSMS - CallHippo - Docusign - Exotel - Google Contacts - Google Drive - Gravity Forms - Gupshup - HubSpot CRM - Intercom - Jotform - JustCall - LinkedIn for Business - Mailchimp - Mailgun ... und 17 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Marketing Automation Tools](https://www.capterra.at/directory/6/marketing-automation/software) ## Ähnliche Kategorien - [Marketing Automation Tools](https://www.capterra.at/directory/6/marketing-automation/software) - [E-Mail Marketing Software](https://www.capterra.at/directory/30013/email-marketing/software) - [Landing Page Software](https://www.capterra.at/directory/30844/landing-page/software) - [Leadgenerierung Software](https://www.capterra.at/directory/30963/lead-generation/software) - [CRM-Systeme](https://www.capterra.at/directory/2/customer-relationship-management/software) ## Alternativen 1. [HubSpot CRM](https://www.capterra.at/software/152373/hubspot-crm) — 4.5/5 (4482 reviews) 2. [Zoho CRM](https://www.capterra.at/software/155928/zoho-crm) — 4.3/5 (6994 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.at/software/204998/bigin-by-zoho-crm) — 4.7/5 (742 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.at/software/61368/salesforce) — 4.4/5 (18806 reviews) 5. [Kylas Sales CRM](https://www.capterra.at/software/210630/kylas) — 4.8/5 (622 reviews) ## Nutzerbewertungen ### "CRM Experience" — 5.0/5 > **Kuma** | *21. Februar 2025* | Verbraucherdienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: EngageBay CRM, some of its commonly praised features include its all-in-one nature (combining marketing, sales, and service tools), its affordability compared to some competitors, and its user-friendly interface. Many users also appreciate the free plan option for small businesses or startups. Of course, whether you would like it depends on your specific needs and priorities in a CRM. > > **Nachteile**: The marketing and sales and service tool. It's user-friendly interface. > > It's was very good and all futures are less cost. ----- ### "A powerful CRM with amazing support, even on the basic plan" — 5.0/5 > **Bruno** | *23. April 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: What I like the most is how feature-rich the platform is, even with the basic plan. It offers tools for marketing, sales, contact management, automations, and more. All in one place. The interface is intuitive and clean, which helps a lot when you're getting started. The help desk team is absolutely fantastic. Fast, kind, and incredibly helpful every time I reach out. That level of support is not easy to find and really makes a difference, especially when you're learning the platform. > > **Nachteile**: Nothing major for now. Some features require a bit of a learning curve, but that’s expected with any powerful platform. > > Overall, I'm very happy with EngageBay. I'm still getting to know all the tools it offers, but it already feels like a very complete and well-designed solution. I’ve tried several CRMs and this one stands out, not only because of its features, but because of how well the support team treats you. I definitely plan to continue using it. ----- ### "It gets the job done enough." — 3.0/5 > **Verifizierter Rezensent** | *14. Jänner 2026* | Essen & Trinken | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Customer support is very attentive, the Deals section is nicely designed, and email marketing and sales basic goals have been achieved and organized for efficiency. > > **Nachteile**: Not up to speed with 2026 userability expectations. The calendar is too basic (you can't drag things around), whereas in Deals, you can. Adding notes and creating contacts is just clunky. > > It's been a decent experience overall, as customer service has been able to help all the time. Email marketing has been successful in getting things out, and the way it's laid out to view open-rate, delivery rate, and clicks is very helpful, I will not lie. Sales logging has been achievable, and the Calendar works enough to still keep my organized, but it should be a better experience. ----- ### "Excellent service\!" — 5.0/5 > **Mon** | *8. Mai 2026* | Sport | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Excellent service\! The team was quick, efficient, and very responsive throughout the entire process. Their support was reliable, professional, and made everything smooth and stress-free. Highly recommended\! > > **Nachteile**: Quick and efficient service Reliable and responsive support team Easy communication throughout the process Professional and helpful staff > > Some processes could be more streamlined for first-time users but overall its a user friendly platform to use. ----- ### "Easy to setup, easy to use. Superb support" — 5.0/5 > **Jim** | *21. April 2025* | Verlagswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Superb customer support. You get to chat with a real person when you need one easily (Their online help is great), not some chatbot > > **Nachteile**: nothing so far.. They have answered all of my setup and user questions > > Easy to setup, easy to use. Superb support. Best I've found ----- Seite: 1 / 38\ Zurück: [Nächste Seite](https://www.capterra.at/software/178819/engagebay-marketing?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/178819/engagebay-marketing) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Strukturierte Daten