--- description: Detaillierte Informationen über Userpilot zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Userpilot Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [Customer Success Tools](/directory/30961/customer-success/software) > [Userpilot](/software/179187/userpilot) # Userpilot Canonical: https://www.capterra.at/software/179187/userpilot Seite: 1 / 4\ Zurück: [Nächste Seite](https://www.capterra.at/software/179187/userpilot?page=2) > Userpilot hilft Produkt-, UX- und Kundenerfolgsteams die Nutzerakzeptanz durch verhaltensorientierte Produkterfahrungen zu steigern. Die Anwendung funktioniert ohne Code. > > Bewertung: **4.6/5** von 57 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Userpilot? Sie wurde für Produkt-, UX- und Kundenerfolgsteams entwickelt. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 57 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Userpilot - **Region**: HENDERSON, USA - **Gegründet**: 2017 ## Gewerblicher Kontext - **Startpreis**: $ 249,00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 208 weitere ## Funktionen - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Berichterstattung / Analyse - Einstellungen (Personalbeschaffung) - In-App Training - Inhaltserstellung - Kontextabhängige Anleitung - Konto-Benachrichtigungen - Kontoverwaltung - Kundenbindung - NPS von Kunden - Nutzereinführung - Nutzerforschungsanalyse - Nutzungsverfolgung/-analyse - Selbstbedienungs-Tools - Tests der Benutzerfreundlichkeit - Third-Party Integrations - Umfragen & Feedback - User Journeys ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Customer Success Tools](https://www.capterra.at/directory/30961/customer-success/software) ## Ähnliche Kategorien - [Customer Success Tools](https://www.capterra.at/directory/30961/customer-success/software) - [Digital Adoption Platform Software](https://www.capterra.at/directory/31638/digital-adoption-platform/software) - [UX-Tools](https://www.capterra.at/directory/31036/ux/software) ## Alternativen 1. [Product Fruits](https://www.capterra.at/software/1011214/product-fruits) — 4.7/5 (89 reviews) 2. [Lucky Orange](https://www.capterra.at/software/150695/lucky-orange) — 4.7/5 (260 reviews) 3. [UserWay Accessibility Widget](https://www.capterra.at/software/218549/userway) — 4.9/5 (328 reviews) 4. [Adobe XD](https://www.capterra.at/software/168423/adobe-xd) — 4.5/5 (1087 reviews) 5. [Dovetail](https://www.capterra.at/software/174077/dovetail) — 4.6/5 (97 reviews) ## Nutzerbewertungen ### "Increases engagement" — 4.0/5 > **Daniel** | *14. Oktober 2020* | Bekleidung & Mode | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: I liked that you have a "what you see is what you get" editor. It's pretty intuitive and easy to make a design that looks good. You can create custom flows based on segments of users so that different people have different experiences based on their previous actions or the metadata that you have attached to them as a user. > > **Nachteile**: There were some glitches and times when it would freeze up and you have to redo your work. Userpilot is a relatively young company so I would imagine that these will continue to be ironed out. > > I am glad we chose user pilot over Pendo - doing so allowed us to get more flexibility with the user journey through their guides and then with the $$ we had left over (Userpilot is cheaper than Pendo) we were able to get mixpanel and world class analytics. ----- ### "It's easy to set up and use Userpilot." — 5.0/5 > **Atour** | *4. November 2022* | Forschung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I can design the ideal onboarding process for our users thanks to Userpilot's comprehensive offering of essential onboarding elements.Customer service at Userpilot is excellent. Whenever I encounter a problem, they are excellent at providing speedy and highly tailored remedies.Because of Userpilot's user-friendly interface, even beginners may create and share their own service engagement sequences. > > **Nachteile**: Regarding analytics features, Userpilot isn't the best. I must employ integrations if I want to maximize the potential of your customers.However, Userpilot also doesn't offer adequate integration possibilities. But if I stick to Amplitude, Google Analytics, Hubspot, and Segment, I won't be let down. > > I don't have to rely on the front-end team since Userpilot provides me the freedom to create tidy, attractive messages exactly way I want them to be. ----- ### "onboard your clients with ease" — 3.0/5 > **Verifizierter Rezensent** | *17. November 2022* | Transport/Güterfrachtverkehr/Schienenverkehr | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: the templates to onboard were very intuitive and keeping the clients updated with new release was very easy with this tool. We had new apk version coming out every month so its important to highlight new features and this tool makes it easy to train and highlight the changes. > > **Nachteile**: it lacks some project management tools and adding those options would make it one stop shop for many onboarding requirments. ----- ### "Great service team" — 4.0/5 > **Carl** | *11. März 2020* | Logistik & Lieferkette | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The customer success team are very diligent and helps out whenever they can. Have at many occasions jumped into calls where they helped me fix a flow I couldn't fix myself. > > **Nachteile**: There are still a few features that I feel is missing from Userpilot, but the service team are happy to receive feedback on this. Sometimes more things are promised than are delivered. > > So far so good. Sometimes the tool makes me frustrated, but that is usually solved with a quick chat with the service team. ----- ### "Excellent choice for on-boarding, help functions, and new feature releases" — 5.0/5 > **Jeff** | *18. Jänner 2020* | Umweltdienstleistungen | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: It is excellent for rolling out and demonstrating new features. The settings for determining when a user sees the experiences and how often is very helpful. It is also very good for on-boarding new users and walking them through a checklist to show them how your software works. I have used other software in this space, and Userpilot is among the top for simple usability in this area. > > **Nachteile**: The formatting of the experiences could be better. The system allows you to customize your experience with your branding, colors, etc. Although I'm glad it is there and I made it function, I found that to be somewhat difficult to use. > > Overall, I am very satisfied with Userpilot. After searching through the available options I found that some were very expensive and others lacked major functionality. Userpilot had the functionality I need at a reasonable price. ----- Seite: 1 / 4\ Zurück: [Nächste Seite](https://www.capterra.at/software/179187/userpilot?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/179187/userpilot) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten