Wir helfen Unternehmen in Österreich
seit 15 Jahren bei der Softwareauswahl
Was ist Ideta?
Mit einem Klick kannst du deinen Chatbot zu einem echten Multi-Channel-System machen und an jedem Touchpoint wie deiner Startseite, Facebook Messenger, WhatsApp, Slack und sogar per SMS mit der maßgeschneiderten Twilio-Integration bereitstellen. Dank der einfach zu bedienenden No-Code-Schnittstelle kannst du KI (Künstliche Intelligenz) hinzufügen und sie mit mehreren NLP-Anbietern (Natural Language Processing) wie Dialogflow, Luis oder Alexa verbinden. Der Anbieter hat es einfach gemacht, eine Verbindung zu jeder Software über API und ohne Coding herzustellen, Kundeninformationen an dein CRM zu senden und so weiter.
Wer verwendet Ideta?
Zielmarkt sind Unternehmen, die dialogorientierte KI ohne den üblichen Aufwand nutzen möchten. Die Anwendungsfälle sind sehr unterschiedlich, von HR über IT bis hin zu Marketing. Deine Vorstellungskraft setzt die Grenzen.
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Bewertungen über Ideta
Feines Produkt aus Europa
Kommentare: Gutes Produkt mit hoffentlich langer Zukunft.
Vorteile:
Die Gestltung der Chatbots und Webhooks ist einleuchtend und einfach gestaltet. Schön wären mehrere Gesprächs-Pfade, die so noch nicht vorgesehen sind
Nachteile:
Die Lernkurve für neue Anwender ist noch etwas steil, aber das wird durch den kompetenten Support wettgemacht-
In Betracht gezogene Alternativen:
An Inspiration
Kommentare: Am so glad I chose Ideta over the more trendier options in chatbot technology. Be prepared to read through the tutorials more than once to get a grasp of what your bot can do, and how to execute them, but overall an excellent piece of software that I'd recommend for any website.
Vorteile:
Chatbots tend to be one-size-fits-all in the utilitarian design, but Ideta is much different. They provide ample options for design, making sure your chatbot box truly looks like it's part of your site and not a third-party product that you've happened to purchase access to. With access to analytics and chat logs, I have a better understanding of prospect's intentions.
Nachteile:
There are a LOT of choices and options to make the most of your chatbox. It can be a bit overwhelming at first, but once you have a clear idea of what your chatbot(s) are supposed to do, it get's easier over time to set up each option and condition.
Great chatbot and easy to use
Kommentare: The time I've been there has seemed to me an application of a very good level and very advanced functionalities (more than expected). I was positively impressed with everything it brings.
Vorteile:
The application has many interesting features and the possibility of extending its options with dialogflow. I think it's one of the best apps I've ever bought. After you understand the interface well, you can easily implement the chatbots and adapt them to the requirements of my clients.
Nachteile:
the interface is difficult to understand, and the options could be improved depending on where they are placed, as well as the editor, which can be improved compared to other chatbot applications. I hope they improve that part.
Ideta review
Kommentare: we were solving acces management to our headquarter
Vorteile:
its easy and self service chatbot plateforme for creating chatbots
Nachteile:
some software buggs during the production
Antwort von Ideta
vor 4 Jahren
Thx for helping us making this product better.
Simple, easy to use chatbot with lot of power
Kommentare: I had a great experience using Ideta. Although easy to use, is full of features that I havent seen in other chatbots and I believe is really promising. For example the comments automation for Facebook. The more I know the software, the more I enjoy it.
Vorteile:
The capabilities it has for implementing a chatbot on your website. Has sliders with images for your client to chose from, easy to use dialog and store of important data. Also has out of the box validation for email (really important in my opinion) and a "are your still there?" automatic dialog.
Nachteile:
Some out of the box features that I need to work around to cover, like Google Ads integration and some specific entities store in NLP (Dialogflow specifically). Im confident that the development team is covering this sooner than later so Im looking forward to develop new projects with Ideta.
