--- description: Detaillierte Informationen über Salesforce Commerce Cloud zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Commerce Cloud Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [B2B-E-Commerce-Plattformen](/directory/31821/b2b-ecommerce-platform/software) > [Salesforce Commerce Cloud](/software/180822/salesforce-commerce-cloud) # Salesforce Commerce Cloud Canonical: https://www.capterra.at/software/180822/salesforce-commerce-cloud Seite: 1 / 5\ Zurück: [Nächste Seite](https://www.capterra.at/software/180822/salesforce-commerce-cloud?page=2) > Ob B2B oder B2C: Mit der Commerce Cloud treiben Sie eine schnelle und nutzerfreundliche Umstellung auf den Online-Vertrieb voran. > > Bewertung: **4.6/5** von 97 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Salesforce Commerce Cloud? Salesforce B2C Commerce bietet eine einfache E-Commerce-Lösung für Unternehmen jeder Größe und Branche. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 97 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.5/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.4/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.7/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Salesforce - **Region**: San Francisco, USA - **Gegründet**: 2003 ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Belgien, Deutschland, Dänemark, Finnland, Frankreich, Irland, Israel, Italien, Kanada, Niederlande, Norwegen, Portugal, Saudi-Arabien, Schweden, Schweiz, Spanien, Südafrika, Vereinigte Arabische Emirate, Vereinigte Staaten, Vereinigtes Königreich und 1 weitere ## Funktionen - API - Alarmfunktion / Benachrichtigungen - Angebotsmanagement - Auftragsabwicklung - Auftragsmanagement - Auftragsverfolgung - Berichterstattung / Analyse - Bestandskontrolle - Bestandsoptimierung - Bestandsverfolgung - Bestell-Management - CRM-Systeme - Catalog Management - Datensicherheit - E-Commerce-Management - E-Mail Marketing - Einkaufswagen - Inventarverwaltung - Kanalmanagement - Kostennachverfolgung - Kundenmanagement - Lagerhaus-Management - Lieferanten-Management - Liefermanagement - Marktplatz-Integration - Mehrere Standorte - Mobiler Zugriff - Multichannel-Marketing - Nachbestellung - Nachbestellungen verwalten - Prognose - Real-Time Data - Retourenmanagement - Review Management - SEO-Management - Third-Party Integrations - Versand-Management - Website-Management ## Integrationen (100 insgesamt) - AddressTools - Adyen - Akeneo Product Cloud - Annex Cloud Loyalty Experience Platform - Antavo - AppOmni - Artifi - Aspire - Astonous Ship - Avalara - BILDIT - Bazaarvoice - Blackthorn Payments - Blue Canvas - BlueSnap ... und 85 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support ## Category - [B2B-E-Commerce-Plattformen](https://www.capterra.at/directory/31821/b2b-ecommerce-platform/software) ## Ähnliche Kategorien - [B2B-E-Commerce-Plattformen](https://www.capterra.at/directory/31821/b2b-ecommerce-platform/software) - [Onlineshop Software](https://www.capterra.at/directory/3/ecommerce/software) - [Auftragsverwaltungssoftware](https://www.capterra.at/directory/30225/order-management/software) - [Multi-Channel eCommerce Software](https://www.capterra.at/directory/31281/multi-channel-ecommerce/software) - [Warenwirtschaftssysteme](https://www.capterra.at/directory/30006/inventory-management/software) ## Alternativen 1. [Shopify](https://www.capterra.at/software/83891/shopify) — 4.5/5 (6672 reviews) 2. [WooCommerce](https://www.capterra.at/software/187800/woocommerce) — 4.5/5 (1041 reviews) 3. [Wix](https://www.capterra.at/software/169007/wix) — 4.4/5 (10612 reviews) 4. [NetSuite](https://www.capterra.at/software/135757/netsuite) — 4.2/5 (2003 reviews) 5. [Odoo](https://www.capterra.at/software/135618/odoo) — 4.2/5 (1295 reviews) ## Nutzerbewertungen ### "Best CRM and Commerce portal in existence\!" — 5.0/5 > **AJ** | *22. Jänner 2026* | Essen & Trinken | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The versatility Salesforce has is unparalleled. There is so much customization available, that it really does take a special level of support. It is a beast when it comes to customer facing portals, inventory management, website management, and helpdesk support. On top of that, creating ordering platforms with a high level of security, makes this tool far superior. > > **Nachteile**: Sometimes it can get overwhelming with how much capability Salesforce has. Thankfully, to combat that, there is an extensive network of support available. > > I have been an active admin for over 10 years and learn new things every day. The community is incredibly supportive. 9 times out of 10, there is a solutions to a problem you are looking for\! ----- ### "Salesforce takes some time to get used to, but I think it's a good way to keep things organized\!" — 4.0/5 > **Verifizierter Rezensent** | *29. Oktober 2025* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: I'm using it currently and I like that I can see all of the new clients in one place. It's nice that I can email and see information for my clients all in one place as well. > > **Nachteile**: There are a lot of buttons to do one thing - lots of clicking involved with everything\! I also am still getting used to the names of everything. Opportunities are new clients for me and cases are emails. > > It's been okay. It's fairly new to me, but I feel like I'm getting in a good rhythm and getting used to how things are set up\! ----- ### "Is the price point worth it?" — 3.0/5 > **Brianna** | *18. Oktober 2025* | Bürgerliche & soziale Einrichtungen | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Salesforce has helped tremendously with Sales Management, because before Salesforce, we were using a Google spreadsheet that took a lot of time and effort to manage. When we made the switch to Salesforce, we were better able to track leads and revenue through customer profiles, and we've seen the different already. > > **Nachteile**: Salesforce customer support is terrible. When we signed up for a new plan with Salesforce, they completely botched the set up process, not completing any of the steps that we asked for multiple times before we signed our contracts. I've had good experience with Salesforce customer support before, but every new experience seems to be worse and worse. On top of that, this platform is hard to learn and has quite the learning curve. They ask for more money to help guide you but after quite some time, my team and I got the hang of it. ----- ### "Elevated Customer Experience" — 5.0/5 > **Brenda** | *28. Februar 2025* | Bau | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The AI that powers much of the customer automated experience is seamless. It's superior to foreign person-to-person contact - feels less stilted and more intuitive. > > **Nachteile**: Because it is cloud based, lack of signal in some areas can be problematic. > > Overall, the experience is great for handling all the minute customer interactions that can be extremely time-consuming. ----- ### "A Comprehensive Ecommerce Solution with Endless Possibilities" — 5.0/5 > **Parth** | *20. Februar 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Salesforce Commerce Cloud offers a unified platform that integrates seamlessly with other Salesforce tools, making it easy to manage customer relationships, orders, and inventory. > > **Nachteile**: Commerce Cloud can be overwhelming for new users, requiring significant time and effort to learn and master. > > The platform offers a wide range of features, including personalization, scalability, and innovation. While it may have a steep learning curve and some customization limitations, the benefits far outweigh the drawbacks. ----- Seite: 1 / 5\ Zurück: [Nächste Seite](https://www.capterra.at/software/180822/salesforce-commerce-cloud?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/180822/salesforce-commerce-cloud) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten