--- description: Detaillierte Informationen über Monster VoIP zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Monster VoIP Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [Call-Center Software](/directory/30007/call-center/software) > [Monster VoIP](/software/182736/mv-business-voip) # Monster VoIP Canonical: https://www.capterra.at/software/182736/mv-business-voip Seite: 1 / 3\ Zurück: [Nächste Seite](https://www.capterra.at/software/182736/mv-business-voip?page=2) > Bietet eine vollständig gehostete Cloud-PBX- und Unified-Communications-Lösung. > > Bewertung: **4.7/5** von 44 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Monster VoIP? Der Anbieter bedient alles von deinem Mikrounternehmen bis hin zu Großunternehmen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 44 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Monster VoIP - **Gegründet**: 2012 ## Gewerblicher Kontext - **Startpreis**: $ 27,00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - Alarmfunktion / Benachrichtigungen - Anrufaufzeichnung - Anrufprotokoll - Anruftext-Aufzeichnung - Anrufüberwachung - Aufzeichnung - Automated Attendant - Automatische Anrufverteilung - Automatisches Telefonwahlgerät - Bedarfsplanung - Berichterstattung / Analyse - CRM-Systeme - Call Screening - Call-Center-Management - Computer Telephony Integration - Dateitransfer - Ereignisgesteuerte Aktionen - Filesharing - Für Call Center - IVR - Kollaboration mehrerer Nutzer - Konferenzschaltungen - Kontaktmanagement - Leistungskennzahlen - Mitarbeitereinsatzplanung - Mobiler Zugriff - PBX - SIP-Trunking - SMS-Nachrichtenversand - Syndikat-Gruppen - Virtuelle Erweiterungen - Voice-Mail - Warteschlangenmanagement - Weiterleitung von Anrufen (Call Routing) ## Optionen für Kundensupport - 24/7 Live-Support - Chat ## Category - [Call-Center Software](https://www.capterra.at/directory/30007/call-center/software) ## Ähnliche Kategorien - [Call-Center Software](https://www.capterra.at/directory/30007/call-center/software) - [Software zur Anrufaufzeichnung](https://www.capterra.at/directory/30533/call-recording/software) - [VoIP-Software](https://www.capterra.at/directory/30940/voip/software) - [Unified Communications Software](https://www.capterra.at/directory/31035/unified-communications/software) - [Telefonanlage Software](https://www.capterra.at/directory/31101/business-phone-systems/software) ## Alternativen 1. [Ringover](https://www.capterra.at/software/169627/ringover) — 4.7/5 (865 reviews) 2. [Nextiva](https://www.capterra.at/software/175788/nextiva) — 4.6/5 (916 reviews) 3. [3CX](https://www.capterra.at/software/158704/3cx) — 4.4/5 (465 reviews) 4. [RingEX](https://www.capterra.at/software/132178/ringcentral-mvp) — 4.2/5 (1201 reviews) 5. [8x8 Work](https://www.capterra.at/software/187525/virtual-office) — 4.1/5 (309 reviews) ## Nutzerbewertungen ### "Monster Voip used in a CPA Firm" — 5.0/5 > **Brian M.** | *7. Februar 2019* | Buchhaltung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The transition to the software / voip service was easy. Monster Voip handled everything and it was a very smooth transition. The software is very easy to use which is helpful for last minute changes to our office schedule. Changes can be made anywhere you have internet access. Our staff really likes the ability to text clients from the software. Our clients receive the incoming text from our office number and not a personal cell phone number. Very convenient. > > **Nachteile**: The confirmation page for faxing from Instant-fax.com serves its purpose, however we would prefer the confirmation have the ability to come as a .pdf document rather than an image in an email. > > MV-Business Voip has been great. Transition was smooth, customer support is able to fix issues fast, and the quality of the VoIP service is outstanding. ----- ### "The Most Underrated VOIP Service On The Internet" — 5.0/5 > **Michael** | *27. Februar 2020* | Groߟhandel | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: I love the mobile app. It has made my life so much easier. No more having to run back to my desk or deal with missed phone calls. I can also operate out of the office like I'm in the office. Most people might not even realize that I'm not in the office. > > **Nachteile**: My only complaint is regarding the paging. MV was able to tie in an overhead page to the over the phone page using a paging bridge. However, that paging bridge acts like its own user. Meaning each time someone makes a page, it populates the phone as a missed call. MV was able to program that those missed calls do not show up as notifications each time. But if you look in the history, you will see a huge amount of missed calls from the paging bridge. It's not horrible, just annoying. > > I thought the entire experience was more than I had expected. MV actually sent their lead technician from Los Angeles to Cleveland to help with our go live and get everything right. While there were a few issues that took a little longer to get sorted out, they got the job done. The times that I have had to reach out to support were always easy experiences that resulted in quick answers. ----- ### "We implemented Monster VoIP at Triptongo to optimize call management and improve customer service." — 4.0/5 > **Bea** | *5. Juni 2024* | Marketing & Werbung | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: This software has transformed our communication thanks to its many advanced features and its integration with CRM tools such as Salesforce and HubSpot. > > **Nachteile**: Outbound calls can be costly in certain regions. > > The ease of use, workflow automation and analytics capabilities have significantly increased our efficiency. A comprehensive and efficient solution for making and managing international calls from Argentina, helping to reduce costs, improve call quality and optimize customer service operations. ----- ### "Wonderful Service once it is setup but can take forever to get it setup." — 4.0/5 > **Jessy** | *23. November 2020* | Informationstechnologie & -dienste | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: Quality service. Little to no issues during use of service. > > **Nachteile**: Services and features are all manual setup by MV-Business VoIP and not automatic. This can make setup and use of services and features take forever. I believe that since the service is not automatic setup this can and has hindered the ability to accurately show this to fellow clients since many prefer to be able to use the service in a fairly quick turn around due to business needs. > > Long initial setup which put the schedule of everything planned behind. Repeated going back and forth to actually be able to get it setup before being able to actually use it because nothing is automated on the initial setup side of things. Once we had the service we noticed plenty of missing features that we were looking forward to and features that wasn't as clear as it was originally stated. There is no such feature for a number with no features attached either which would be a easy sale for anyone but they only offer their service with all the features attached. Waiting on support to respond back about issues and inquires takes forever at times. We actually still have a bunch of inquiries/issues that still to this day have not been answered or resolved for example a simple one is their mobile app. We haven't received a resolution regarding this issue since we signed up which was more then a couple months ago. ----- ### "Best Phone system" — 5.0/5 > **Dash** | *26. Mai 2020* | Geschäftsbedarf & -einrichtung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The Salesforce integration makes things more efficient for me with the clic2call and call logging. > > **Nachteile**: I wish they had call transcription to log notes in my crm. > > Great service and great support when needed. ----- Seite: 1 / 3\ Zurück: [Nächste Seite](https://www.capterra.at/software/182736/mv-business-voip?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/182736/mv-business-voip) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | it | | | pt | | | pt-PT | | ----- ## Strukturierte Daten