---
description: Detaillierte Informationen über Critical Mention zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria.
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title: Critical Mention Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026
---

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# Critical Mention

Canonical: https://www.capterra.at/software/187045/critical-mention

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> Ein cloudbasierter Echtzeitüberwachungsdienst zur Verfolgung von TV, Radio, Printmedien, Online-Nachrichten, und Social-Media-Plattformen.
> 
> Bewertung: **4.3/5** von 13 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet Critical Mention?

Globale Unternehmen in den Bereichen Öffentlichkeitsarbeit, Marketing, Markenmanager, Regierung, Bildung und mehr

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.3/5** | 13 Nutzerbewertungen |
| Bedienkomfort | 4.1/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.0/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.2/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Critical Mention
- **Region**: New York, USA
- **Gegründet**: 2002

## Gewerblicher Kontext

- **Startpreis**: $ 1,00
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert
- **Unterstützte Sprachen**: Arabisch, Chinesisch, Chinesisch (traditionell), Deutsch, Dänisch, Englisch, Finnisch, Französisch, Hebräisch, Indonesisch, Irisch, Italienisch, Japanisch, Koreanisch, Niederländisch, Norwegisch, Polnisch, Portugiesisch, Russisch, Schwedisch, Spanisch, Thailändisch, Tschechisch, Türkisch, Ukrainisch, Ungarisch
- **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 209 weitere

## Funktionen

- Alarmfunktion / Benachrichtigungen
- Anpassbare Berichte
- Automatisches Aktualisieren
- Berichterstattung / Analyse
- Dashboard Software
- Datenvisualisierung
- Filtern nach Keyword
- Kampagnenmanagement
- Kontaktmanagement
- Media Monitoring
- Nachverfolgung der Marken
- Presse-Überwachung
- Presseausschnitte verwalten
- Real-Time Monitoring
- Real-Time Notifications
- Reputationsmanagement
- Sentiment-Analyse
- Social Media-Überwachung
- Stichwort-Nachverfolgung
- Suchen / filtern
- Trend-Analysen
- Visuelle Analytik
- Wettbewerbsanalyse
- Zielgruppen-Targeting
- Überwachung

## Integrationen (2 insgesamt)

- Google Analytics 360
- Slack

## Optionen für Kundensupport

- E-Mail/Helpdesk
- Telefon-Support
- 24/7 Live-Support
- Chat

## Category

- [PR-Tools](https://www.capterra.at/directory/10033/public-relations/software)

## Ähnliche Kategorien

- [PR-Tools](https://www.capterra.at/directory/10033/public-relations/software)
- [Social Media Monitoring Tools](https://www.capterra.at/directory/31028/social-media-monitoring/software)
- [Online Reputation Management Tools](https://www.capterra.at/directory/30750/reputation-management/software)
- [Website-Monitoring Tools](https://www.capterra.at/directory/10021/website-monitoring/software)
- [Social Media Monitoring Tools](https://www.capterra.at/directory/33397/social-listening-tools/software)

## Alternativen

1. [Meltwater](https://www.capterra.at/software/123153/meltwater) — 4.0/5 (96 reviews)
2. [Brand24](https://www.capterra.at/software/149054/brand24) — 4.7/5 (254 reviews)
3. [Agorapulse](https://www.capterra.at/software/123971/agorapulse) — 4.6/5 (713 reviews)
4. [Sprout Social](https://www.capterra.at/software/121447/sprout-social) — 4.4/5 (606 reviews)
5. [Talkwalker](https://www.capterra.at/software/161487/talkwalker) — 4.4/5 (24 reviews)

## Nutzerbewertungen

### "Complete mention monitoring from a single place" — 5.0/5

> **Verifizierter Rezensent** | *23. März 2021* | Internet | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: This is the best in class mention tracking platform, we are always up to date now.
> 
> **Nachteile**: Robust software for a reasonable price, we are 100% suttisfied.

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### "Well-priced media monitoring software with a few flaws, but superb customer service" — 4.0/5

> **Scott** | *11. Mai 2021* | Öffentlichkeitsarbeit und Kommunikation | Empfehlungsbewertung: 7.0/10
> 
> **Vorteile**: Critical Mention incorporates all coverage, including broadcast, into easy-to-research keywords and client names. Viewing, selecting and building custom reports is very simple. The UI is intuitive and effective.
> 
> **Nachteile**: Sometimes Critical Mention inexplicably misses published stories, so we always need to manually cross-reference reports. Broadcast video clips are not automatically available in HD, so while you can view and download them, they're not necessarily usable for creating internal tools such as sizzle reels.
> 
> Our experience with Critical Mention has been favorable, but with the onslaught of new and updated competitors, transitioning to a new provider is not off the table.

-----

### "Review" — 1.0/5

> **ASHLEY** | *24. Mai 2021* | Öffentlichkeitsarbeit und Kommunikation | Empfehlungsbewertung: 0.0/10
> 
> **Vorteile**: the analytics charts in the reporting tool
> 
> **Nachteile**: didn’t have the publications i needed to monitor

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### "Critical Mention Helps Makes Our Press Even More Newsworthy" — 5.0/5

> **Stacy** | *9. Juli 2019* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Critical Mention allows us to stay up-to-the-very-minute (literally) of media mentions of our agency and our clients.  Often when we do a PR interview, Critical Mention lets us know it is live before the reporter has had a chance to email us.  It also provides the metrics we need for clients to be able to showcase overall impressions and media value, while allowing us to remove clutter nonsense that is repetitive and not relevant for tracking needs.  We use the software more so for tracking TV coverage for clients as we do product placement for brands as part of our agency services.  Critical Mention allows us to review content without having to have a massively extensive (with heavy upkeep) monster of a DVR system in place.
> 
> **Nachteile**: The social media analytics still have some room to improve, and the maximum you can search for mentions is 60 days - so you need to stay on top of reporting and not use it for competitive research unless you have forethought to plan and download those reports on a continuous basis.
> 
> Our agency went viral - literally viral around the world - due to our ability to quickly share detailed metrics during several media outlet interviews.  The data is easy to pull, and the reports are customizable for client needs.

-----

### "Critical Mention Works for US" — 5.0/5

> **Tom** | *9. März 2021* | Hochschulbildung | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: I like how I can see, edit through word play, and then save and download video clips. I also like that I can save clips/articles/etc. into separate files for sharing with our leadership team.
> 
> **Nachteile**: I wish I could figure out or have a way to block from seeing multiple postings of the same article. It's bothersome to see multiples of the same thing in my feed each day.

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