--- description: Detaillierte Informationen über NetSupport DNA zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: NetSupport DNA Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [IT Asset Management Software](/directory/30077/it-asset-management/software) > [NetSupport DNA](/software/18851/netsupport-dna) # NetSupport DNA Canonical: https://www.capterra.at/software/18851/netsupport-dna Seite: 1 / 2\ Zurück: [Nächste Seite](https://www.capterra.at/software/18851/netsupport-dna?page=2) > Komplette Suite nutzerfreundlicher Tools zur Verwaltung von IT-Ressourcen und -Endpunkten innerhalb eines Unternehmens- oder Schulnetzwerks. > > Bewertung: **4.9/5** von 14 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet NetSupport DNA? IT-Administratoren und Technologiekoordinatoren, die für die Integrität und Leistung der Netzwerke ihrer Organisation verantwortlich sind. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.9/5** | 14 Nutzerbewertungen | | Bedienkomfort | 4.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 5.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.9/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.9/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 100% | (10/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: NetSupport - **Gegründet**: 1989 ## Gewerblicher Kontext - **Preismodell**: (Gratis Testen) - **Zielgruppe**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Italienisch, Spanisch - **Verfügbare Länder**: Vereinigtes Königreich ## Funktionen - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Asset Lifecycle Management - Audit Trail - Barcode/Ticket Scanning - Benutzer-Management - Berichterstattung / Analyse - Compliance Management - Compliance-Verfolgung - Dashboard Software - IT-Betriebsmittelverwaltung - IT-Reporting - Instandhaltungsmanagement - Inventarverwaltung - Kostennachverfolgung - Lieferanten-Management - Lizenz-Nachverfolgung - Lizenzbestand - Mobiler Zugriff - Real-Time Notifications - Test-Lizenz - Verfolgen von Vermögensanlagen - Vertrags-/Lizenz-Management - Wartungsplanung - Wirtschaftsprüfung-Management - Zugriffskontrollen / Berechtigungen ## Optionen für Kundensupport - E-Mail/Helpdesk - Wissensdatenbank - Telefon-Support - Chat ## Category - [IT Asset Management Software](https://www.capterra.at/directory/30077/it-asset-management/software) ## Ähnliche Kategorien - [IT Asset Management Software](https://www.capterra.at/directory/30077/it-asset-management/software) - [Lizenzmanagement Software](https://www.capterra.at/directory/10016/license-management/software) - [Asset Tracking Software](https://www.capterra.at/directory/30837/asset-tracking/software) - [IT-Management-Software](https://www.capterra.at/directory/10001/it-management/software) - [Anlagegüterverwaltungssystem](https://www.capterra.at/directory/10026/fixed-asset-management/software) ## Alternativen 1. [Freshservice](https://www.capterra.at/software/132997/freshservice) — 4.5/5 (689 reviews) 2. [ManageEngine Endpoint Central](https://www.capterra.at/software/170018/manageengine-desktop-central) — 4.6/5 (1549 reviews) 3. [Iru](https://www.capterra.at/software/181954/Iru) — 4.9/5 (478 reviews) 4. [PDQ Deploy & Inventory](https://www.capterra.at/software/174535/pdq-deploy) — 4.8/5 (341 reviews) 5. [JIRA Service Management](https://www.capterra.at/software/138769/jira-service-management) — 4.5/5 (764 reviews) ## Nutzerbewertungen ### "Great tool" — 5.0/5 > **Gregg** | *1. November 2017* | Glas, Keramik & Beton | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I like that DNA gives me a lot of information that I need and not too much of the stuff I don't. Keep it simple. We are mostly using it to track inventory of hardware and software, easy to take a quick look of browsing activity (better than my firewall), The USB lockdown is simple to setup and use. This is one of the best tools in this category that I have found and used. > > **Nachteile**: Reports can be a little tricky to create or figure out, not as intuitive as the rest of the software. However this is my go-to tool for general data in my environment. > > Data about my environment. ----- ### "Five start product, with excellent capabilities\!" — 5.0/5 > **Tom** | *18. März 2025* | Bildungsmanagement | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The eSafety feature, it is very responsive and has enabled us to clamp down on the students when they are searching inappropriate terms. The ability to have multiple languages as well, is a must for us as our school has students who speak several different ones. > > **Nachteile**: How sensitive the emails are. Sometimes, keywords are flagged that doesn't need to be flagged, but we have managed to alter the settings and so far it is working great > > Positive, it has enabled us to gain a better view of the students and their use of the IT Network and has also enabled our safeguarding team to intervene when necessary ----- ### "An Asset Management System You Should Try" — 4.0/5 > **Verifizierter Rezensent** | *29. September 2020* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: What we liked most about the service was all of the information you get and you don't have to go to each individual machine. You can see logins and logouts, computer resources, lists of running applications, and you can even block USB drives from being plugged in and run on certain computers. > > **Nachteile**: Installation wasn't very straight forward. I had tried myself and failed and had to contact support so that they could remote in and set everything. The same also happened on the last update. One function that I would have loved to used but can't was the mobile app for scanning QR codes and bring up the computer info. It's been almost a year and the developers aren't sure why it's not working. > > Overall, my experience has been good. Support has been quick to help when I've needed. We originally kept all of assets in a spreadsheet. Moving to this system was great because now we can see at a glance what we have and how its all running and gives you the options to drill down and run reports. ----- ### "Excellent IT tool, saves huge amounts of time." — 5.0/5 > **John** | *9. August 2024* | Bildungsmanagement | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Ease of use, very well laid out interface. Software deployment is straight forward and easy to manage. Safeguarding tools are excellent. > > **Nachteile**: Ability to select 'favourites' in the PC's tab would be useful. Easy way to uninstall applications rather than having to create an uninstall package. Neither of these are major problems, just nice-to-have's. > > Have been using DNA for several years and it makes Network management so much easier. Support and help guides are superb. ----- ### "DNA a way of tracking devices" — 5.0/5 > **Paul** | *19. Juni 2024* | Bildungsmanagement | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Keeping track of devices, software and users > > **Nachteile**: When we first bought DNA it wasn't available in a bundle with School \& Notify, but now it is. ----- Seite: 1 / 2\ Zurück: [Nächste Seite](https://www.capterra.at/software/18851/netsupport-dna?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/18851/netsupport-dna) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | ----- ## Strukturierte Daten