Wir helfen Unternehmen in Österreich
seit 17 Jahren bei der Softwareauswahl
Commusoft
Was ist Commusoft?
Commusoft ist eine cloudbasierte All-in-one-B2B-Software, die für Außendienstunternehmen mit mehr als drei Technikern entwickelt wurde. Über 15.000 Nutzer vertrauen täglich auf Commusoft. Die Lösung hilft dir, dein CRM, Angebote, Arbeitsaufträge, Technikereinsatzpläne, Asset-Management, Inventar, PPM, SLAs, Checklisten und Rechnungsstellung zu verwalten und lässt sich in beliebte Tools wie Mailchimp, Salesforce, naturalForms, Stripe, QuickBooks und Google Kalender integrieren. Die Anwendung ist auf deinem PC, Mac, iPhone, iPad, Android-Telefon oder Android-Tablet zugänglich.
Wer verwendet Commusoft?
Commusoft ist eine All-in-one-Online-Service-Software zur Verwaltung deines Außendienstgeschäfts: Kundendatenbank, Angebote, Arbeitsaufträge, Versand, Vermögenswerte, Inventar, Rechnungsstellung, Zahlungen und mehr.
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Bewertungen über Commusoft
Perfect Management System
Kommentare: Commusoft is an excellent tool for my business and I couldn't be without it now. Customer support are brilliant.
Vorteile:
Everything can be kept in one place, job specific information, reports, certificates & photos. This really helps the engineers on site when carrying out the work.
Nachteile:
Some time keeping features. It only logs travel when travelling to the job, not returning.
Commusoft Software User Review
Vorteile:
5 stars! This software is a lifesaver! It keeps our business running smoothly. We can do everything we need in one place: invoices, scheduling, and keeping track of the engineers. Plus, the invoices look great and the reminders on invoices and PPM mean no more late payments or maintenance! Big time saver. Customer service is fantastic, always there to answer our questions quickly. Highly recommend!
Nachteile:
On the customers profile, I would prefer to have an option where we are able to select if the customers have a contract with us or not. If so, it would then allow us to input how long the contract period lasts. This will enable us to keep track of which clients have contracts with us and for how long.
Experience with commusoft
Kommentare:
When you first start you should be given more one to one help, then mistakes wouldn't happen.
Bit disappointed with the diary and other features, cant understand why I've not been set up on the new system yet which looks a lot better.
Seem to be having lots of problems with the two systems together quick books and commusoft.
Vorteile:
Customer data base, quick to find out what you have done at a property,
Nachteile:
need more training on how to use the software, now ive been using it a while, I'm sure there is plenty of bits I'm not using that I could be using
Antwort von Commusoft
vor 8 Jahren
Hi Martin, we appreciate users have different roles/skills within a business, so we provide users access to our knowledge base which contains videos/guides about how to use the system. We have training programmes for 1-2-1 training, walking clients through the system and provide consultation on how to adhere to best practises when using the system. Let me know if you want more details. I've checked with the technical team regarding QB and cannot see open tickets with you on this, please email [email protected] who will be happy to help. As much as we would love to have all our clients on the new version, the process is not a simple software upgrade and much more like moving from one software to another. This means the process is longer and more complex. We¿ve already started migrating clients as part of the beta program so we can make sure we are ticking all the boxes as your data is important to us, as it is to you.
Very Simple Software Once Configured
Kommentare: Overall, we are very happy with Commusoft and it has enabled the company to be more efficient.
Vorteile:
Easy to schedule engineers daily work and move jobs when needs change
Nachteile:
Can be very complicated to initially set up. Also adjusting invoices and managing invoicing is not easy.
Great, All-In-One Package!
Kommentare: Very positive, they've always responded to our questions and issues in a timely manner. We'll be using the software for the foreseeable future.
Vorteile:
The fact that everything is included in one place is a massive pro, from the initial customer enquiry, to the quote, then the job, then the invoice! It means everything can be tracked very easily, which in turn means tracking KPIs is a breeze.
Nachteile:
There aren't many cons, one thing that would be nice is for additional works to contain a parts list.
