Wer verwendet Statflo?
Built for enterprise front-line teams who want to securely engage, retain, and grow their customer base using personalized messaging.
Was ist Statflo?
Statflo provides the leading compliant one-to-one business text messaging platform that enables businesses to have meaningful, two-way conversations with their customers.
Statflo's TextKit can seamlessly integrate with CRM and data systems, embed rich sendable content, and allows customer-facing teams to conduct multi-channel messaging with their customers. Customer-facing teams can have all the tools and context they need to engage, retain, and grow their customer base with a single platform.
Statflo – Details
Statflo
http://www.statflo.com
Gegründet 2012
Statflo – Preisübersicht
Statflo bietet keine Gratisversion und keine kostenlose Testversion.
Preisinformationen
Book a free demo for more details
Kostenlose Version
Nein
Gratis Testen
Nein
Statflo – Bereitstellung und Support
Kundenbetreuung
- FAQ/Forum
- Wissensdatenbank
- 24/7 Live-Support
Einsatz
- Cloud, SaaS, webbasiert
Training
- Live Online
- Webinare
- Dokumentation
- Videos
Statflo Funktionen
CCM-Software
- API
- Abrechnung & Rechnungsstellung
- Aktivitäts-Dashboard
- Aktivitäts-Verfolgung
- Alarmfunktion / Benachrichtigungen
- Anpassbare Vorlagen
- Anrufaufzeichnung
- Automatische Antworten
- Batch-Daten Kommunikation
- Berichterstattung und Statistik
- CRM
- Chat/Messaging
- Content-Management
- Drittanbieter-Integration
- Druck-Management
- E-Mail-Management
- E-Mail-Verteilung
- Echtzeit-Aktualisierungen
- Echtzeit-Benachrichtigungen
- Echtzeit-Berichterstattung
- Echtzeitüberwachung
- Etikettierung
- Feedback-Management
- Historische Berichte
- IVR / Spracherkennung
- Inbox-Management
- Kommunikationsmanagement
- Kontakt-Datenbank
- Kontaktmanagement
- Kundendatenbank
- Kundenhistorie
- Kundenspezifisches Branding
- Live-Chat
- Mehrsprachig
- Multi-Channel-Kommunikation
- Multichannel-Management
- On-Demand Kommunikation
- Personalisierung
- SMS-Nachrichtenversand
- SSL-Sicherheit
- Social-Media-Integration
- Umfragen & Feedback
- Verfolgung von Interaktionen
- Video-Unterstützung
- Vorlagen-Management
- Warnungen / Eskalation
- Werkzeuge zur Zusammenarbeit
- Widgets
- Workflow-Management
- interaktive Inhalte
Conversational Marketing Plattformen
- A/B-Tests
- API
- Aktivitäts-Dashboard
- Anpassbare Felder
- Automatische Antworten
- Berichterstattung / Analyse
- Berichterstattung und Statistik
- CRM
- Chat/Messaging
- Chatbot
- Daten-Import / -Export
- Drittanbieter-Integration
- Echtzeit-Analytik
- Echtzeit-Benachrichtigungen
- Echtzeit-Daten
- Echtzeit-Gespräche
- Echtzeitüberwachung
- Email-Automatisierung
- Engagement-Analytik
- Ereignisgesteuerte Aktionen
- Gruppen-Messenger
- Human Handover
- Kampagnen-Segmentation
- Kampagnenmanagement
- Kommunikationsmanagement
- Kontakt-Datenbank
- Kundendatenbank
- Kundendienst-Analyse
- Kundenerlebnis-Management
- Kundensegmentierung
- Kundenspezifisches Branding
- Lead-Distribution
- Lead-Erfassung
- Lead-Pflege
- Lead-Qualifizierung
- Leadmanagement
- Live-Chat
- Mehrsprachig
- Multi-Channel-Kommunikation
- Multichannel-Marketing
- Persönliche Nachrichten
- Produktempfehlungen
- SMS-Nachrichtenversand
- Social-Media-Integration
- Terminplanung
- Terminverwaltung
- Umfragen & Feedback
- Video-Chat
- Vorlagen-Management
- Zielgruppen-Targeting
Siehe die vollständige Conversational Marketing Plattformen Liste
Mobile Marketing Software
- A/B-Tests
- API
- Aktivitäts-Dashboard
- Aktivitäts-Verfolgung
- Alarmfunktion / Benachrichtigungen
- Analytik / ROI-Verfolgung
- Angebot in sozialen Medien
- Anpassbare Vorlagen
- Automatische Antworten
- Berichterstattung und Statistik
- CRM
- Daten-Import / -Export
- Drag-and-Drop
- Drip-Kampagnen
- Drittanbieter-Integration
- E-Mail Marketing
- Echtzeit-Analytik
- Echtzeit-Benachrichtigungen
- Echtzeit-Berichterstattung
- Echtzeit-Daten
- Engagement-Analytik
- Ereignisgesteuerte Aktionen
- Erinnerungen
- Gutscheine
- Kampagnen-Segmentation
- Kampagnenanalysen
- Kampagnenmanagement
- Kampagnenplanung
- Kampagnenplanung
- Kanalzuordnung
- Kontakt-Datenbank
- Kontaktmanagement
- Kontextabhängige Zielansprache
- Konversion-Tracking
- Kundensegmentierung
- Kundenspezifisches Branding
- Mehrere Benutzerkonten
- Mehrere Kampagnen
- Mobile Benachrichtigungen
- Mobiler Zugriff
- Multichannel-Marketing
- Push-Benachrichtigungen
- SMS-Marketing
- SMS-Nachrichtenversand
- Social-Media-Integration
- Standortbasiertes Marketing
- Text-to-Win (Text-Nachrichten für Gewinnspielteilnahme)
- Verhaltens-Tracking
- Visuelle Analytik
- Zielseiten / Web-Formulare
SMS Marketing Software
- API
- Aktivitäts-Dashboard
- Aktivitäts-Verfolgung
- Alarmfunktion / Benachrichtigungen
- Anpassbare Felder
- Anpassbare Vorlagen
- Automatische Antworten
- Automatische Antworten
- Automatisierte Terminplanung
- Berichterstattung / Analyse
- Berichterstattung und Statistik
- CRM
- Chat/Messaging
- Drittanbieter-Integration
- E-Mail Marketing
- Echtzeit-Benachrichtigungen
- Echtzeit-Berichterstattung
- Engagement-Analytik
- Erinnerungen
- Etikettierung
- Geplanter Nachrichtenversand
- Kampagnen-Segmentation
- Kampagnenanalysen
- Kampagnenmanagement
- Kampagnenplanung
- Kampagnenplanung
- Kommunikationsmanagement
- Kontakt-Datenbank
- Kontaktmanagement
- Kundensegmentierung
- Kundenspezifisches Branding
- Kurzwahlnummern
- Live-Chat
- MMS
- Massen-SMS
- Mehrere Kampagnen
- Mobile Benachrichtigungen
- Mobile Coupons
- Mobile Keywords
- Multi-Channel-Kommunikation
- Multichannel-Marketing
- Nachrichten-Personalisierung
- SMS-Marketing
- SMS-Nachrichtenversand
- Social-Media-Integration
- Text-to-Win (Text-Nachrichten für Gewinnspielteilnahme)
- Umfragen/Abstimmungen
- Verfolgung von Interaktionen
- Vorlagen-Management
- Zwei-Wege-Messaging
Statflo Alternativen
Mehr Alternativen zu Statflo
Statflo – Erfahrungen
Alle Bewertungen lesenGesamtbewertung
Durchschnittliche Bewertung
Lars K.
-
Gesamtbewertung5 /5
-
Benutzerfreundlichkeit5 /5
-
Eigenschaften & Funktionalitäten5 /5
-
Kundenbetreuung5 /5
-
Preis-Leistungs-Verhältnis5 /5
-
Wahrscheinlichkeit der Weiterempfehlung
- Herkunft der Bewertung
- Bewertet am 9.10.2020
"The Best Addition to our Sales Culture Since [SENSITIVE CONTENT HIDDEN]!"
Kommentare: Our business has made Statflo a cornerstone of how we do business. It is the medium for most client interactions, tracks client and rep growth and tenure-ship, and has allowed us to scale in different markets.
Vorteile: Statflo is user friendly, simplistic, direct and easy to monitor results and track progress.
Nachteile: Lacking some integration with email, which is crucial for B2B, and could have some better funnel management tools.
Antwort des Softwareanbieters
von Statflo an 13.10.2020
Appreciate the honest feedback, Lars. Wes had some candid feedback as well but really happy to hear how Statflo products have impacted your sales culture.
Regarding integration with email, we're cooking up some really cool stuff regarding multi-channel messaging. You can check it out here and even sign up for early access: https://www.statflo.com/features/multi-channel-messaging
- Herkunft der Bewertung
- Bewertet am 9.10.2020
Brian S.
-
Gesamtbewertung5 /5
-
Benutzerfreundlichkeit5 /5
-
Eigenschaften & Funktionalitäten5 /5
-
Kundenbetreuung5 /5
-
Preis-Leistungs-Verhältnis5 /5
-
Wahrscheinlichkeit der Weiterempfehlung
- Herkunft der Bewertung
- Bewertet am 22.10.2020
"Statflo is so dope."
Kommentare: Overall Statflo has been a game changing tool to our business. Statflo allowed use to replace our antiquated customer outreach process of making phone calls with sending text messages. Text messaging has made our reach more effective and less time consuming. The ability to see all conversations, track completion and weigh ROI have taken our customer outreach to the next level.
Vorteile: What drove us to Statflo was their straight forward and honest ROI reporting tools. This is not a tool that relies on sketchy formulas to show a return. Statflo is so confident in their product they use real numbers.
Nachteile: While integration, ramp up and ease of use were simple and strongly supported by their customer success team the current version of the software lacks end user control of some simple features that would be more effectively managed by the user than Statflo.
Antwort des Softwareanbieters
von Statflo an 25.10.2020
Brian, thank you for the dope review! You're right - we stand behind the results we help you drive and we're happy to put our platform and our team up to the test with transparent ROI reporting.
Would love to learn more about the functionality you're referring to for end users. I'll be sure to pass the word on to your CSM.
- Herkunft der Bewertung
- Bewertet am 22.10.2020
Chad B.
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Gesamtbewertung3 /5
-
Benutzerfreundlichkeit4 /5
-
Eigenschaften & Funktionalitäten3 /5
-
Kundenbetreuung5 /5
-
Preis-Leistungs-Verhältnis4 /5
-
Wahrscheinlichkeit der Weiterempfehlung
- Herkunft der Bewertung
- Bewertet am 2.10.2020
"A good web based CRM"
Kommentare: It's good for what we use it for, but I believe we could likely go more in depth on the service. We love working with [SENSITIVE CONTENT HIDDEN] and the support from her and her team is great!
Vorteile: I do like that it's web based so that it can be accessed from anywhere. The functionality of the lists is fairly straight forward and the ability to report on progress is seamless.
Nachteile: As it is a CRM, it does lack full CRM capabilities. Can I manage a customer database and set follow-up reminders to notify me of my next action on that account? Outside of creating an activity, I don't have the ability to do these things.
Antwort des Softwareanbieters
von Statflo an 5.10.2020
Hey Chad - thanks for the candid feedback. Sorry to hear that some of our CRM functionalities aren't living up to your workflow. We're enhancing the platform constantly and we're making it way easier to log activities, set reminders, leave notes, and more...all directly from the messenger window! Stay tuned and thanks for feedback again.
- Herkunft der Bewertung
- Bewertet am 2.10.2020
Ted D.
-
Gesamtbewertung5 /5
-
Benutzerfreundlichkeit5 /5
-
Eigenschaften & Funktionalitäten5 /5
-
Kundenbetreuung5 /5
-
Preis-Leistungs-Verhältnis5 /5
-
Wahrscheinlichkeit der Weiterempfehlung
- Herkunft der Bewertung
- Bewertet am 8.10.2020
"The best keeps getting better"
Kommentare: As stated we are able to reach out to our existing customers after the initial sale and ensure they are satisfied and have all questions answered. We also reach out to customers who are eligible for renewals and can inform them of offers.
Vorteile:
We use Statflo in all our locations and it has become absolutely critical to our success in reaching our connecting with our customers. The value of this contact is measured in customer satisfaction and importantly sales.
We would not be experiencing the level of success without this incredible product.
Nachteile: There are no cons in that when issues arise we find the support at Statflo to be above the norm.
Antwort des Softwareanbieters
von Statflo an 13.10.2020
Thanks, Ted. Amazing to hear that the sales culture has really been molded around Statflo products. What you describe is exactly what we're in business to help you achieve: increase sales, engage your customers, and increase satisfaction.
- Herkunft der Bewertung
- Bewertet am 8.10.2020
Jo lynn S.
-
Gesamtbewertung5 /5
-
Benutzerfreundlichkeit5 /5
-
Eigenschaften & Funktionalitäten4 /5
-
Kundenbetreuung5 /5
-
Preis-Leistungs-Verhältnis5 /5
-
Wahrscheinlichkeit der Weiterempfehlung
- Herkunft der Bewertung
- Bewertet am 20.10.2020
"Futureproof product!"
Kommentare: I have had an overall extremely pleasant experience with Statflo. They are very responsive (especially [SENSITIVE CONTENT HIDDEN]) and because of this it has enabled me to work through Q & A with ease. Thank you [SENSITIVE CONTENT HIDDEN] and Statflo!
Vorteile:
I love the provide product feedback option as it allows users a connection to submit user feedback. This is something that most company's miss the mark on. User feedback helps make the platform successful and enables the platform to change with the time making it a futureproof product!
I also really like the Statflo knowledge center separate tab as an option to help and guide users and answer questions.
Nachteile: Reassigning campaigns is extremely difficult because it's not a mirror image of the accounts page. I looks and works completely different. If the smartlists page and reassign page could be merged I think it would be a much better experience for everyone.
Antwort des Softwareanbieters
von Statflo an 21.10.2020
Wow, Jo Lynn...to call you a power user would be an understatement!
Thank you for the kind words and happy to hear that you're finding the support and feedback sections of the app useful. We love hearing from you so please keep those comments coming.
To your point on campaign reassignment, we have some really interesting things we're working on that will consolidate your experience across pages/features, so stay tuned!
- Herkunft der Bewertung
- Bewertet am 20.10.2020
