--- description: Detaillierte Informationen über Avid CRM zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Avid CRM Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [CRM-Systeme](/directory/2/customer-relationship-management/software) > [Avid CRM](/software/20743/avidian) # Avid CRM Canonical: https://www.capterra.at/software/20743/avidian Seite: 1 / 7\ Zurück: [Nächste Seite](https://www.capterra.at/software/20743/avidian?page=2) > Avidian wandelt Microsoft Outlook in ein Vertriebspipeline-Management- und Customer-Relationship-Management-Tool für Vertriebsteams um. > > Bewertung: **4.1/5** von 138 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Avid CRM? Kleine Unternehmen, die eine Lizenz für 2 oder mehr Nutzer benötigen, bis hin zu mittelständischen Unternehmen mit mehr als 100 Nutzern. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.1/5** | 138 Nutzerbewertungen | | Bedienkomfort | 3.9/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.4/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.2/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 3.9/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Avidian Technologies - **Region**: Bellevue, USA - **Gegründet**: 2002 ## Gewerblicher Kontext - **Startpreis**: $ 25,00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1 000 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - Angebote / Schätzungen - Aufgabenmanagement - Berichterstattung / Analyse - Daten-Import / -Export - Gemeinsame Kontakte - Kalender-/Erinnerungssystem - Kontakt-Datenbank - Kontaktmanagement - Lead-Distribution - Lead-Generierung - Lead-Pflege - Lead-Qualifizierung - Leadmanagement - Mobiler Zugriff - Pipeline-Management - Sales-Pipeline-Management - Segmentierung - Suchen / filtern - Verfolgung von Interaktionen - Workflow-Management ## Optionen für Kundensupport - E-Mail/Helpdesk - Wissensdatenbank - Telefon-Support ## Category - [CRM-Systeme](https://www.capterra.at/directory/2/customer-relationship-management/software) ## Ähnliche Kategorien - [CRM-Systeme](https://www.capterra.at/directory/2/customer-relationship-management/software) - [Kontaktmanagement Software](https://www.capterra.at/directory/30016/contact-management/software) - [Lead Management Software](https://www.capterra.at/directory/30017/lead-management/software) - [Sales Tracking Software](https://www.capterra.at/directory/32744/sales-tracking/software) ## Alternativen 1. [noCRM](https://www.capterra.at/software/132752/you-don-t-need-a-crm) — 4.6/5 (489 reviews) 2. [Google Contacts](https://www.capterra.at/software/203196/google-contacts) — 4.7/5 (700 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.at/software/61368/salesforce) — 4.4/5 (18768 reviews) 4. [Salesforce Service Cloud](https://www.capterra.at/software/136189/salesforce) — 4.5/5 (820 reviews) 5. [SysAid](https://www.capterra.at/software/107225/sysaid) — 4.5/5 (511 reviews) ## Nutzerbewertungen ### "Rating Prophet" — 4.0/5 > **Randy** | *27. April 2016* > > **Vorteile**: The biggest feature of Prophet for me is its seamless interaction with Microsoft Outlook. > > **Nachteile**: Prophet can sometimes be slow to populate opportunities when you have a large number of them. In my case almost 3000 opportunities. > > In a small company of fewer than 25 people, we don't have a lot of salespeople. Prophet helps us manage a large base of prospective clients with only a few salespeople. Prophet also helps management track the activities of the sales force and to see who is performing. ----- ### "Pro and Cons" — 4.0/5 > **Heidi** | *7. November 2024* | Baumaterial | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The ease if moving from one screen to the next > > **Nachteile**: Double checking the entry dates depending on which screen you are one. You need to make sure you change the date only once in cash receipts while you're making entries. Misc. Cash defaults to the current date after each entry. > > Our office has used some form of Prophet since I started in 2012. I'm not sure how long before that. ----- ### "Feels antiquated in both functionality and aesthetics" — 3.0/5 > **Verifizierter Rezensent** | *3. Juli 2018* | Eventservice > > **Vorteile**: Avidian Prophet is a CRM software that is installed into your Microsoft Outlook program. If you do not have Microsoft Outlook, you cannot use this software. You also must be running the most recent version of Outlook. Since it runs inside of Outlook, there is no need to open any additional software or browser tabs to use this software. Pricing-wise, as far as CRM systems go, Prophet seems reasonable. Their customer service is also great, as any time I've had an issue, I've received a reply within just a few hours, tops. In addition, it does a great job at allowing our sales team and sales managers to see what clients need attention, and what verticals we should be focusing our efforts on, based on real data collected by Prophet. It uses the connection to your emails as well as 3rd party software (such as Constant Contact, Mailchimp, etc) to analyze client interaction with your marketing efforts. > > **Nachteile**: Prophet requires the most up-to-date version of Microsoft Outlook to run, so there are additional software costs to consider in addition to the costs of Prophet. You must also have the most recent Microsoft Windows operating system. If you are a Mac user, you will either have to run Bootcamp with a copy of Windows, or will have to use software such as Parallels. Again, increasing the cost of using Prophet because so many other programs/things are needed. It also seems to have some performance issues, and seems to lag computers down quite a bit. The software itself is not very easy to use and required quite a bit of training for me to be able to use it, and I had to consult my detailed notes regularly to use the software correctly. Also, it is just plain ugly. ----- ### "What I like about Prohpet CRM" — 4.0/5 > **Julie** | *24. Jänner 2023* | Maschinerie | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: I find that when our sales team uses the software correctly, we are able to assist with follow up on leads, communications and appointment reminders. The customer service is beyond amazing for any assistance. > > **Nachteile**: I do think the one negative is the interaction with outlook and causing very infrequently slow issues. > > The customer service team, \[sensitive content hidden\] has made the over experience with Prophet amazing. He took the time to explain how to use each feature, clean up our contacts and continues to provide support. The software is very easy to learn and teach other managers in our company. ----- ### "It's pretty good." — 4.0/5 > **Rachel** | *30. Jänner 2023* | Maschinenbau oder Wirtschaftsingenieurwesen | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: It does the job. I would like the advanced level features to be a bit more intuitive, but I also haven't sat through any of the trainings, so maybe that's my own fault. > > **Nachteile**: If you use it for all of the outlook contact management, then it is cumbersome to be able to consistently remove the same people from a contact export for email campaigns (like competitor contacts). > > It works. It's slow on the refreshing, but it works. ----- Seite: 1 / 7\ Zurück: [Nächste Seite](https://www.capterra.at/software/20743/avidian?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/20743/avidian) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Strukturierte Daten