--- description: Detaillierte Informationen über Avaya Cloud Office zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Avaya Cloud Office Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [Unified Communications Software](/directory/31035/unified-communications/software) > [Avaya Cloud Office](/software/212483/avaya-ip-office) # Avaya Cloud Office Canonical: https://www.capterra.at/software/212483/avaya-ip-office Seite: 1 / 3\ Zurück: [Nächste Seite](https://www.capterra.at/software/212483/avaya-ip-office?page=2) > Kommunikations- und Kollaborationslösung, die Unternehmen bei der Verwaltung von automatischen Anrufbeantwortern, Einwahlen, Konferenzen und mehr unterstützt. > > Bewertung: **4.2/5** von 45 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.2/5** | 45 Nutzerbewertungen | | Bedienkomfort | 3.9/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.0/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Avaya ## Gewerblicher Kontext - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Windows (On-Premise), Linux (On-Premise) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - Berichterstattung / Analyse - Bildschirm teilen - Call-Center-Management - Chat / Messaging - Employee Coaching Tools - Kollaboration mehrerer Nutzer - Kundenerlebnis-Management - Multi-Channel-Kommunikation - Präsentations-Streaming - Qualitätsmanagement - Videokonferenzen ## Category - [Unified Communications Software](https://www.capterra.at/directory/31035/unified-communications/software) ## Ähnliche Kategorien - [Unified Communications Software](https://www.capterra.at/directory/31035/unified-communications/software) - [Produktivitätssoftware](https://www.capterra.at/directory/30968/productivity/software) - [Software für Qualitätssicherung für Kontaktcenter](https://www.capterra.at/directory/33415/contact-center-quality-assurance/software) - [VoIP-Software](https://www.capterra.at/directory/30940/voip/software) - [Audiokonferenzsoftware](https://www.capterra.at/directory/32919/audio-conferencing/software) ## Alternativen 1. [Nextiva](https://www.capterra.at/software/175788/nextiva) — 4.6/5 (914 reviews) 2. [Microsoft Teams](https://www.capterra.at/software/168668/microsoft-teams) — 4.5/5 (10940 reviews) 3. [Zoom Workplace](https://www.capterra.at/software/144037/zoom-video-conferencing) — 4.6/5 (14526 reviews) 4. [GoTo Meeting](https://www.capterra.at/software/163332/gotomeeting) — 4.4/5 (11525 reviews) 5. [Google Meet](https://www.capterra.at/software/176572/google-hangouts) — 4.5/5 (12079 reviews) ## Nutzerbewertungen ### "AVAYA Rocks\!" — 5.0/5 > **Kenidra** | *21. Februar 2025* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The phone/computer system was very clear to operate and talk. > > **Nachteile**: Sometimes I had difficulty logging into the Ayveda. > > Most of the time, it worked while talking inbound calls for AT\&T Customers. ----- ### "Great softphone system to integrate with Teams" — 4.0/5 > **Erin** | *9. April 2025* | Finanzdienstleistungen | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Integrates well with MS Teams. The softphone feature of Avaya workplace through this is great. I like having everything hosted on the cloud so I can switch devices with relative ease. > > **Nachteile**: Integrating Avaya to record audio during video calls can be a bit clunky at first. once you figure it out, it is manageable but training new employees to manage two pieces of software can be a drag. > > We use Avaya because it offers a great softphone service that pairs nicely with teams and salesforce. I love the CRM Connector feature that turns our client info live. No more typing in numbers we just have to click in salesforce and it dials them in avaya. It also works well with our recording software that is needed for QA. We have been using versions of Avaya for years and the most recent update is solid. I primarily train new employees to use the software and once you get the hang of it everything is fairly intuitive. ----- ### "It serves as a basic productivity tool for call management" — 3.0/5 > **Moe** | *24. April 2025* | Telekommunikation | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: I like that it is very user friendly and supports call routing. > > **Nachteile**: What I like least is that it provides limited customer context and does pull in customer interaction history. > > My experience using Avaya Cloud Office was not bad as it simple to use but switching in between to get customer's details and interaction history was a bit stressful. ----- ### "Avaya Cloud Office" — 4.0/5 > **Charles** | *25. Oktober 2024* | E-Learning | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: We can easily make calls from the office number without needing a physical phone. All that is required is a headpiece with a mic. > > **Nachteile**: Sometimes the call drop can be annoying. Probably, from our network service provider. However, it affects our calls sometimes. > > Not a bad one, its a good way to make official calls easily. ----- ### "Overall a good experience" — 4.0/5 > **Zhuowei** | *29. März 2025* | Finanzdienstleistungen | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: It is for the most part very reliable, has good record tracking, and integrates well into Salesforce and other apps. > > **Nachteile**: Sometimes the application can time out and throw error messages that are inconsistent with the actual problem. Fortunately, logging in and out usually fixes it. > > I regularly use it for work to make calls and host meetings ----- Seite: 1 / 3\ Zurück: [Nächste Seite](https://www.capterra.at/software/212483/avaya-ip-office?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/212483/avaya-ip-office) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | it | | ----- ## Strukturierte Daten