---
description: Detaillierte Informationen über OnBase zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OnBase Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026
---

Breadcrumb: [Startseite](/) > [Dokumenten-Management-Systeme](/directory/30063/document-management/software) > [OnBase](/software/62208/onbase)

# OnBase

Canonical: https://www.capterra.at/software/62208/onbase

Seite: 1 / 4\
Zurück: [Nächste Seite](https://www.capterra.at/software/62208/onbase?page=2)

> ECM-Lösung, die integriertes Dokumentenmanagement, Business-Process-Management und Records-Management kombiniert.
> 
> Bewertung: **4.3/5** von 79 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet OnBase?

OnBase bietet branchenspezifische Lösungen für Hochschulen, Versicherungen, Finanzdienstleistungen, Behörden, Anbieter im Gesundheitswesen und kommerzielle Unternehmen, bietet jedoch Lösungen in jeder Branche.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.3/5** | 79 Nutzerbewertungen |
| Bedienkomfort | 4.0/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.1/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 3.9/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.2/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Hyland Software
- **Gegründet**: 2000

## Gewerblicher Kontext

- **Zielgruppe**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Arabisch, Chinesisch, Chinesisch (traditionell), Deutsch, Dänisch, Englisch, Finnisch, Französisch, Griechisch, Hebräisch, Italienisch, Japanisch, Koreanisch, Kroatisch, Niederländisch, Norwegisch, Polnisch, Portugiesisch, Rumänisch, Russisch, Schwedisch, Serbisch, Spanisch, Thailändisch, Tschechisch, Türkisch, Ungarisch, Vietnamesisch
- **Verfügbare Länder**: Albanien, Algerien, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien, Belize, Benin und 185 weitere

## Funktionen

- Anpassbare Vorlagen
- Audit Trail
- Automatisierung von Geschäftsprozessen
- Backup und Recovery
- Berichterstattung und Statistik
- Content-Management
- Dateikonvertierung
- Datensicherheit
- Datensynchronisation
- Document Capture
- Dokumentenklassifizierung
- Dokumentenmanagement
- Dokumentenspeicher
- Einsatz-Management
- Elektronische Unterschrift
- Entwicklung von Web-Apps/mobilen Apps
- Erinnerungen
- Filesharing
- Formularverwaltung
- Grafischer Workflow Bearbeiter
- Inhalt-Bibliothek
- Integrationsmanagement
- Kommentare / Notizen
- Mehrere Ausgabeformate
- Mobile Unterschriftenerfassung
- No-Code
- Optionen zur Inhaltsveröffentlichung
- Prozessmodellierung & Design
- Remote-Synchronisierung
- Rollen-basierte Genehmigung
- Sichere Datenspeicherung
- Stapelverarbeitung
- Statusverfolgung
- Suchen / filtern
- Synchronisierungsplanung
- Textbearbeitung
- Third-Party Integrations
- Unterzeichnung mehrerer Parteien
- Versions-Rollback
- Versionskontrolle
- Versionsvergleich
- Visuelle Modellierung
- Volltextsuche
- Vorlagen
- Vorlagen-Management
- Werkzeuge zur Zusammenarbeit
- Workflow-Konfiguration
- Workflow-Management
- Zugriffskontrollen / Berechtigungen
- Zwei-Wege-Synchronisierung

... und 12 weitere Funktionen

## Integrationen (9 insgesamt)

- Deltek WorkBook
- Docusign
- JD Edwards EnterpriseOne
- Microsoft Dynamics 365 Business Central tegossuite
- Microsoft SharePoint
- Oracle E-Business Suite
- Oracle PeopleSoft
- Workday Financial Management
- Workday HCM

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- 24/7 Live-Support
- Chat

## Category

- [Dokumenten-Management-Systeme](https://www.capterra.at/directory/30063/document-management/software)

## Ähnliche Kategorien

- [Dokumenten-Management-Systeme](https://www.capterra.at/directory/30063/document-management/software)
- [Content-Management-Systeme](https://www.capterra.at/directory/10007/content-management/software)
- [Workflow Management Systeme](https://www.capterra.at/directory/30091/workflow-management/software)
- [ECM Software (Enterprise Content Management Systeme)](https://www.capterra.at/directory/31079/enterprise-content-management/software)
- [Mobile CMS](https://www.capterra.at/directory/31262/mobile-content-management-system-software/software)

## Alternativen

1. [Google Drive](https://www.capterra.at/software/161425/drive) — 4.8/5 (28430 reviews)
2. [Google Workspace](https://www.capterra.at/software/168389/google-workspace) — 4.7/5 (17484 reviews)
3. [OneDrive](https://www.capterra.at/software/161304/onedrive) — 4.5/5 (12627 reviews)
4. [Microsoft Word](https://www.capterra.at/software/1010319/microsoft-word) — 4.7/5 (2783 reviews)
5. [Dropbox Business](https://www.capterra.at/software/143068/dropbox-business) — 4.5/5 (21683 reviews)

## Nutzerbewertungen

### "OnBase has gone downhill" — 1.0/5

> **Randy** | *25. Juli 2018*
> 
> **Vorteile**: all in one document and workflow management software, but the pros end there.&#10;OnBase 13 was great, OnBase 17 not so much
> 
> **Nachteile**: we upgraded from OnBase 13 to OnBase 17 and let me tell you it is a disaster. OnBase 17 is slower substantially in every category. We are using a click once install, now it has to check the server every time you open, word, or excel, outlook or even OnBase itself for a new version, which sounds great, but this can take 30-45 seconds EVERYTIME you want to open a document. Switching from inbox to related items is very slow, 6-10 seconds, which doesn't seem like a lot, but over the course of a day where you do this 70 times, well you do the math for wasted productivity. And then there is the Random errors that constantly come up on a users system that has worked just fine for months, but there is no solution to that either. Hyland support is virtually non existent, their only solutions are run this software utility that they have. Nothing is ever resolved, they just keep "kicking the can down the road", or tell us to update to version 18. sorry after this disaster our next upgrade will be to something else. Our business users are screaming to go back to version 13.

-----

### "Best ECM software on the market with great workflow capability" — 5.0/5

> **Verifizierter Rezensent** | *13. Dezember 2017* | Bildungsmanagement | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Best workflow engine I have ever seen, allows point and click configurable workflows with almost no need for custom scripting (though that is an option). The way it organizes document types is the best I have seen and has a LOT of capabilities for integrating with other line of business systems. The interface is very modern looking as long as you are using the desktop Unity Client or the Web based client. They also offer mobile applications that work very well.
> 
> **Nachteile**: Though the scanning features are very good and getting better the forms recognition still isn't as good as most dedicated scanning applications. Also the cost of OnBase tends to be higher than many others but I do find that you get what you pay for.
> 
> Drastically improved workflow processes and document management/retention.

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### "Onbase is extremely versatile, but it takes time to learn the software and what it is capable of." — 4.0/5

> **Verifizierter Rezensent** | *1. Februar 2018* | Computer-Software | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: It's unique, extremely versatile, and has thousands of integration's. It's extremely useful for a lot of different purposes. Specifically I've used this for document management. It has numerous options for user administration, which is helpful. There are modules for just about everything you can think of, and most are well-made and do their job.
> 
> **Nachteile**: There is a steep learning curve to Onbase. The software licensing is not always cheap or ideal, and sometimes you can hit a brick wall due to unforeseen issues. Someone with a deep understanding of the software is an invaluable asset to any implementation.
> 
> I use Onbase daily for my job, so I see benefits in streamlining and automating process through workflow which save me thousands of hours a year.

-----

### "OnBase" — 5.0/5

> **Verifizierter Rezensent** | *17. September 2018* | Design | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: I enjoy OnBase for its straightforward easy to use setup. I am able to import my customer's purchase orders and bill of materials in OnBase in seconds. This then gives me the ability to pull them up at any given time by the purchase order or sales order. When talking to my clients, I am able to refer back to their documents quickly by using OnBase.
> 
> **Nachteile**: My biggest issue with OnBase is when importing PDF files, you are not able to drag and drop more than one file at a time. Sometime I am needing to import several related documents at the same time but have to take the time to import each file one by one. Having the option to import an entire folder or more that file at a time would be a huge time saver.

-----

### "Our organization utilizes OnBase for our invoicing, approvals, and T/E, which serves us very well." — 5.0/5

> **Verifizierter Rezensent** | *19. Juli 2018* | Hochschulbildung | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: OnBase is a great software to utilize when wanting a virtual database that can easily be accessed and used by users of all experience levels. The software does an excellent job in communicating with other programs, which allows our organization to have the peace of mind our financial system is correct.
> 
> **Nachteile**: The only con I have at this time is a few options, such as the print option, are not as easily accessible as previous options. It would be great to have the CNTRL-P option to print again.
> 
> OnBase allows our organization to swiftly process invoices, approvals, T/E reimbursements, and house all backup data for transactions. The software is very user friendly and would be an asset to any organization looking to upgrade their Accounts Payable department.

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## Links

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