--- description: Detaillierte Informationen über BestNotes zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BestNotes Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [Praxissoftware für Psychotherapie](/directory/30217/mental-health/software) > [BestNotes](/software/73807/bestnotes) # BestNotes Canonical: https://www.capterra.at/software/73807/bestnotes Seite: 1 / 9\ Zurück: [Nächste Seite](https://www.capterra.at/software/73807/bestnotes?page=2) > BestNotes ist ein revolutionäres EHR- und CRM-System, das speziell für die Verhaltensgesundheitsbranche entwickelt wurde. > > Bewertung: **4.5/5** von 198 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet BestNotes? Verhaltensgesundheitsorganisation Arzneimitteltherapie einschließlich: Entgiftung, stationäre Therapie, ambulante Intensivtherapie und Nachsorge. Therapeutische Internate Psychiatrische Fachkraft Fachkräfte für mentale Gesundheit ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 198 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: BestNotes - **Region**: Twin Falls, USA - **Gegründet**: 2003 ## Gewerblicher Kontext - **Startpreis**: $ 59,00 - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - Abrechnung & Rechnungsstellung - Anfangsbeurteilung - Anpassbare Formulare - Anpassbare Vorlagen - Behandlungsplanung - Berichterstattung und Statistik - Coding-Unterstützung - Confirmations/Reminders - Diagramm-Erstellung - Dokumentenmanagement - EMR / EHR - Elektronische Rezepte - Entscheidungsunterstützung - Fall-Management - Formularverwaltung - Fortschritt-Notizen - HIPAA konform - Kalenderverwaltung - Kundenportal - Medication Management - Medizinische Abrechnung - Patientenportal - Rechnungsmanagement - Reklamationsabwicklung - Terminplanung - Terminverwaltung - Therapy Notes - Verwaltung von Patientenakten - Übungs-Management ## Integrationen (5 insgesamt) - ALERE - EZClaim - EZClaimPay - Known Factors - Millennium ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Praxissoftware für Psychotherapie](https://www.capterra.at/directory/30217/mental-health/software) ## Ähnliche Kategorien - [Praxissoftware für Psychotherapie](https://www.capterra.at/directory/30217/mental-health/software) - [Elektronische Patientenakte Software (ePA)](https://www.capterra.at/directory/20028/electronic-medical-records/software) - [Software für elektronische Patientenakten für die Psychiatrie](https://www.capterra.at/directory/32510/mental-health-ehr-software/software) - [Elektronische Patientenakten für Drogentherapie](https://www.capterra.at/directory/32708/substance-abuse-emr/software) - [Fallmanagement Software für Patienten](https://www.capterra.at/directory/30590/patient-case-management/software) ## Alternativen 1. [EHRYourWay](https://www.capterra.at/software/118789/ehr-your-way) — 4.9/5 (528 reviews) 2. [SimplePractice](https://www.capterra.at/software/130710/simplepractice) — 4.6/5 (2827 reviews) 3. [TheraNest](https://www.capterra.at/software/130400/theranest-mental-health) — 4.4/5 (1050 reviews) 4. [Valant EHR Suite](https://www.capterra.at/software/81298/valant-behavioral-health-ehr) — 4.2/5 (339 reviews) 5. [CounSol.com](https://www.capterra.at/software/124769/counsol-com) — 4.7/5 (829 reviews) ## Nutzerbewertungen ### "BestNotes- Good for a Multidisciplinary Team" — 5.0/5 > **Dr. Meghan** | *19. August 2025* | Psychische Gesundheitsfürsorge | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: BestNotes does what you need it to do in the mental health space. Working with clients with EDs the set up works well for our clinic and multidisciplinary team. The user interface is simple, but it is functional There are many products out there that are sleek and have glossy UIs, but underneath the structure of the product is not as sound in delivering what you need and they charge a lot more. > > **Nachteile**: There is one adjustment I would really like them to make, to allow the user to use the "command A" shortcut to select all text. This was something you could do previously, and hopefully will be fixed in the next update. I also think it would be great if you could pin files to the top of a client's chart (similar to how you can with a note), so that we could pin the clinical program assessment to the top for easy access. One could say a con is that it is an older looking interface, but honestly, I think that's a pro because it's straightforward and well organized. In fact it's UI is somewhat genius in design of making it seem simple and easy to organize within the complexity of the EMR system needs (even while looking a little 80s/90s style). We use other products for the patient portal in terms of documents (besides appointment reminders), so I can't provide a comprehensive review on it. That said, I believe it works pretty well and automatically loads into chart, but other services that purely devoted to sharing/signing documents and forms are probably more robust. > > Overall, I've had a great experience with BestNotes. They are responsive, the platform does what you need it to do, and it is set up to support the communication and operations of a multidisciplinary team in a higher level of care. ----- ### "Excellent EHR program" — 5.0/5 > **Dawn** | *19. August 2025* | Psychische Gesundheitsfürsorge | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I personally love the format, the ease of integration with DSMV diagnosis codes and criteria selection that is available. I love that I can create treatment plan templates that are specific to certain diagnosis and measurable. > > **Nachteile**: That I cannot submit billing through the program. That's really the only thing I dislike about it. So I have to use a 3rd party. > > Excellent..... Any problems have been quickly resolved. Very intuitive and professional looking chart notes/reports for use with appropriate external providers. ----- ### "It's an All In One Solution" — 3.0/5 > **Nicole** | *30. Mai 2025* | Einzel- & Familiendienstleistungen | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The combination of being able to document, schedule, track the clients progress and do billing all in one. > > **Nachteile**: Desktop is easier to use than going mobile.. I would recommend using a desktop to use all the features and programs. Customization also is a little difficult, you may need to seek support for help. > > Overall it works, it does feel a little hard to learn the program, but once you get used to the layout and setting of the program things feel easier.. ----- ### "Amazing Customer Service" — 5.0/5 > **Jennifer** | *22. August 2025* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Great customer support no matter the situation\! The team at Bestnotes has always been helpful in responding to and resolving concerns. > > **Nachteile**: Lack of ASAM 4th Edition updates in Clinical paperwork that coincided with the Kentucky start date of 7/1/25 to begin utilizing the 4th Edition. > > Absolutely amazing customer service\! We have been using Bestnotes for our electronic medical records for 5 years and have always had nearly immediate responses and resoultions to our very few concerns over the years. The team at Bestnotes is always there to help, to listen to our suggestions, and to implement in a way that allows us to work smarter, not harder. ----- ### "Pros & Cons" — 5.0/5 > **Maurissa** | *19. August 2025* | Psychische Gesundheitsfürsorge | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It is user friendly and easy to teach to new employees. It has all of the features we need and the documents can be customized for us. > > **Nachteile**: The telehealth platform and portal seem to be challenging for some clients to use. They often struggle to navigate setting up their portal and signing documents. ----- Seite: 1 / 9\ Zurück: [Nächste Seite](https://www.capterra.at/software/73807/bestnotes?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/73807/bestnotes) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten