--- description: Detaillierte Informationen über Avalara zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Austria. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Avalara Kosten, Erfahrungen & Bewertungen - Capterra Österreich 2026 --- Breadcrumb: [Startseite](/) > [Umsatzsteuer Software](/directory/30970/sales-tax/software) > [Avalara](/software/75673/avatax) # Avalara Canonical: https://www.capterra.at/software/75673/avatax Seite: 1 / 16\ Zurück: [Nächste Seite](https://www.capterra.at/software/75673/avatax?page=2) > Mit der Avalara Tax Compliance Suite kannst du Steuern berechnen und Steuererklärungen einreichen und erfassen und die Dokumentverwaltungsanforderungen einhalten. > > Bewertung: **4.0/5** von 357 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Avalara? Avalara bietet automatisierte, cloudbasierte Lösungen für die Einhaltung bezüglich der Transaktionssteuern in den USA und auf der ganzen Welt unabhängig von der Unternehmensgröße oder Branche. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.0/5** | 357 Nutzerbewertungen | | Bedienkomfort | 3.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.4/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 3.9/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Avalara - **Gegründet**: 2004 ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Brasilien, China, Deutschland, Frankreich, Indien, Italien, Japan, Kanada, Mexiko, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Abrechnung & Rechnungsstellung - Audit Trail - Berichterstattung / Analyse - Bestell-Management - Compliance Management - Daten-Import / -Export - Dokumentenmanagement - Elektronische Ablage - Finanzberichterstattung - Forderungen - Freistellungs-Management - Hauptbuch - Kontenabgleich - Mehrere Währungen - Mehrwertsteuer (MwSt) - Steuererklärungen - Steuerkonformität - Steuermanagement - Steuerrechner - Transaktions-Nachverfolgung - Umsatzsteuer-Management - Unternehmen/Geschäft - Verbindlichkeiten - Workflow Automation ## Integrationen (32 insgesamt) - Acumatica Cloud ERP - Adobe Commerce - BigCommerce - Drupal - Dynamics 365 - Dynamics 365 Business Central - Enterprise - Epicor Advanced MES - EtsyHunt - Infor CloudSuite - MYOB Acumatica - Mandata TMS - NetSuite - Pinnacle Cart - PrestaShop ... und 17 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Umsatzsteuer Software](https://www.capterra.at/directory/30970/sales-tax/software) ## Ähnliche Kategorien - [Umsatzsteuer Software](https://www.capterra.at/directory/30970/sales-tax/software) - [Buchführungsprogramme](https://www.capterra.at/directory/1/accounting/software) - [Steuersoftware für Unternehmen](https://www.capterra.at/directory/31560/corporate-tax/software) ## Alternativen 1. [hellotax](https://www.capterra.at/software/187594/hellotax) — 4.7/5 (112 reviews) 2. [QuickBooks Online](https://www.capterra.at/software/141374/quickbooks-online) — 4.3/5 (8512 reviews) 3. [QuickBooks Online Advanced](https://www.capterra.at/software/189398/quickbooks-online) — 4.4/5 (1048 reviews) 4. [QuickBooks Enterprise](https://www.capterra.at/software/46497/quickbooks-enterprise) — 4.5/5 (20669 reviews) 5. [123 Sheets](https://www.capterra.at/software/185126/123-sheets) — 4.7/5 (222 reviews) ## Nutzerbewertungen ### "Good software, terrible support." — 3.0/5 > **Christina** | *8. Mai 2026* | Computer-Software | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Has become a “default stack” tool for sales tax compliance. The nexus tracking feature is especially useful now that economic nexus thresholds vary so much by state and can change over time. > > **Nachteile**: That said, support has noticeably declined since the company was sold. We ran into an issue where a special City of Chicago lease tax was not calculating correctly, and it took more than two months to get resolved. For tax software, that kind of delay can create real operational headaches. I’d also recommend avoiding their state registration service. The process required us to complete a long, detailed questionnaire that largely defeated the purpose of outsourcing the work in the first place. If your team already understands the registration requirements, you’ll likely save both time and money by handling registrations directly with the states yourself. > > Overall, Avalara is still a solid platform for tax calculation, filing automation, and nexus tracking, but the support experience and value of some add-on services have declined. ----- ### "Time saver extraodinaire\!" — 5.0/5 > **Charity** | *6. Oktober 2020* | Groߟhandel | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: -Ease of use -Compatibility with our POS System -Support and communication of issues -Accuracy of collecting and remitting of taxes > > **Nachteile**: They have recently "updated" their user site and so it takes a few more steps to get to where I am going, and it is a little confusing at first. > > This product has been a great tool for our company. The ease of use and the accuracy has saved us so much time. The flow between our POS and their system has been mostly effortless (there will always be issues with software). The best part is that we don't have to keep track of all the changing tax rates in all the different cities and states that we do business in, plus them filing all of the tax returns takes a huge time burden off of our shoulders. ----- ### "Avalara Review" — 5.0/5 > **Mrugen** | *26. März 2026* | Buchhaltung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: What I liked most about Avalara is its clear focus on simplifying complex tax compliance processes through automation. The platform is highly reliable, continuously updated with changing tax regulations, and integrates well with various accounting and ERP systems. > > **Nachteile**: What I liked least about Avalara is that, despite its strong automation capabilities, the platform can sometimes feel complex and not very intuitive for new users. ----- ### "Must have tool for US tax compliance operating in overseas" — 4.0/5 > **Gabby** | *27. Mai 2026* | Finanzdienstleistungen | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Ability to calculate US tax without having to worry about it. It has seamless connection to Netsuite so easy to use > > **Nachteile**: Cost can be a burden for small company and customer service can improve but I find it mainly it is related to the time difference ----- ### "Frustrating Experience & Poor Support" — 1.0/5 > **Katherine** | *8. August 2025* | Medizinische Geräte | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Large, established company with recognizable brand Prebuilt Salesforce package (no need to build from scratch) Basic functionality works for straightforward tax setups > > **Nachteile**: Support team lacks knowledge for even basic Salesforce mapping issues Pushed to upgrade to costly Technical Account Manager with no added value Long-standing issues remain unresolved (case open for nearly a year) Only solution offered is “upgrade the installed package,” which never fixes the problem Installed package contains locked-down flows, Apex classes, and process builders with errors that admins cannot update > > Our experience with Avalara Sales Cloud has been extremely disappointing. Their Support team lacks the knowledge to troubleshoot even basic Salesforce mapping issues. From the start, we were told the only way to resolve our issue was to upgrade to a Technical Account Manager—an extra monthly cost—yet this “premium” support is no better than the free package (which isn’t saying much). I’ve had an open case for nearly a year, and their only repeated suggestion is to “upgrade the installed package,” which has never resolved the problem. The installed package contains locked-down flows, Apex classes, and process builders that have errors, but cannot be modified by admins. I’ve escalated to both our Account Manager and Customer Success Manager, only to be sent back to the TAM team, creating a frustrating cycle with no real solutions. If you’re looking for a partner who can actually troubleshoot and resolve Salesforce integration issues, look elsewhere. ----- Seite: 1 / 16\ Zurück: [Nächste Seite](https://www.capterra.at/software/75673/avatax?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.at/software/75673/avatax) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten